Crestridge Care Center
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1015 Wesley Drive, Maquoketa, IA 52060
For more information about senior living options: (844) 490-3973
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The staff were friendly and helpful. New residents are settling in well. Staff address issues immediately, with special commendation for Michelle. The staff keep families informed about changes in care, and families are pleased so far. The staff are fantastic and cheerful, and the setting is bright and homelike. Crestridge feels like a second home and residents feel part of the Crestridge family.
The staff do not treat residents with dignity and blame being understaffed, including an incident where a staff member told a resident to soil their diaper instead of providing a bedpan or commode. The MDS coordinator yelled at a visitor in front of residents and criticized their attire, which upset those present. The management is poor.A clear thread runs through a set of recent experiences at Crestridge, weaving together moments of warmth and moments of concern. On one hand, residents and family members repeatedly describe a place that can feel like a welcoming home, with friendly staff and a homelike atmosphere. On the other hand, there are troubling notes about dignity in care, staffing pressures, and management practices that some readers found unacceptable. Taken together, the impressions form a nuanced portrait of a facility that excels in heart and hospitality while facing real challenges in operations and oversight.
Several informants emphasize the importance of treating residents with dignity, especially when resources are stretched thin. One reviewer recounts a dire situation where understaffing was linked to a troubling decision about a resident's care. The person describes a staff member telling someone to "shit Their diaper" instead of providing a bedpan or a commode, calling the behavior ridiculous and disgusting. This stark account underscores a concern that the sheer pressure of staffing shortages should never excuse neglectful or demeaning treatment, and it stands out as a prominent warning to readers about what can go wrong when ratios are not adequate to meet basic needs.
Management and organizational issues also surface in the commentary. A few voices bluntly criticize leadership, with one reviewer stating simply, "Management sucks," and another describing the situation as "Poor management." These negative assessments appear alongside concrete examples - such as an incident involving an MDS coordinator who reportedly yelled at a visitor in front of residents over clothing - suggesting that some interactions by staff in supervisory roles can have a chilling effect on family engagement and resident morale. While some concerns reference the need for regulatory approvals or ongoing oversight ("As long as state approves"), the underlying message is that governance and administrative conduct matter to those who rely on the facility for care.
Yet the same set of comments is not all critique. Several reviewers highlight the favorable, tangible benefits of Crestridge, pointing to the warmth and reliability of the caregiving staff. Visitors arriving during set hours report immediate responsiveness to issues, with staff who seem eager to resolve problems and keep families informed. In particular, several accounts mention Michelle, noting that issues present upon arrival were addressed promptly and professionally, reinforcing a sense that the frontline team is capable and caring. Another reviewer emphasizes that "the staff is very good at letting us know any changes in my dad's care," illustrating a culture of communication that many families value highly.
The positive testimonials extend to life inside the facility, where residents and their loved ones describe a bright, cheerful environment that feels approachable and homelike. Phrases like "fantastic, cheerful staff and bright, homelike settings" are used to depict Crestridge as a place that stands out in its area for warmth and atmosphere. For families who are new to the community, there is gratitude for how staff members welcome and support them as they settle in. The tone of these reflections suggests that, when care staff are present and engaged, the daily experience can feel like a supportive extension of home.
Among the most compelling sentiments is a sense of belonging and continuity that comes through in long-term relationships with the Crestridge team. One reviewer proclaims that Crestridge has been "like a second home" for years and expresses pride in being part of the Crestridge family. This enduring loyalty hints at a deeper connection beyond routine care - a sense that the community has become a familiar, trusted place for both residents and their families. In this light, Crestridge appears not only as a care provider but as a local community where people feel seen and valued.
In sum, the picture of Crestridge is multi-faceted. The facility earns praise for its friendly, attentive staff, transparent communication, and welcoming, homelike environment that makes families feel at ease and residents feel cared for. Yet it grapples with serious concerns about staffing levels, the dignity of care in demanding moments, and supervisory practices that can strain relationships with families. The recurring message is that Crestridge has much to offer - heartfelt service and a genuine sense of home - but it also faces essential challenges that require ongoing attention, stronger training, and clearer, more compassionate leadership to ensure that dignity and respect are consistently upheld for every resident, every day.
75 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dubuque Municipal (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crestridge Care Center is an assisted living community located in Maquoketa, IA. Our community offers a range of amenities and care services to ensure that our residents live comfortably and supported.
Our amenities include a beauty salon for personal grooming needs, access to cable or satellite TV for entertainment, and community-operated transportation to easily get around town. We also have a computer center for residents to stay connected and a fitness room for those who wish to stay active. Our fully furnished apartments provide a comfortable living space with private bathrooms and kitchenettes.
At Crestridge Care Center, we value the importance of social interaction and engagement. That's why we offer various recreational facilities such as a gaming room, small library, and outdoor space for leisurely walks or gardening. Our dining room provides restaurant-style dining with special dietary restrictions catered to individual needs. Additionally, our wellness center offers programs aimed at promoting mental well-being.
We understand the need for assistance in daily activities, which is why our care services include 24-hour call systems and supervision to ensure the safety of our residents. Our trained staff is available to assist with bathing, dressing, transfers, medication management, meal preparation, and other activities of daily living. We also provide transportation arrangements for non-medical needs as well as doctor's appointments.
As part of our commitment to providing a fulfilling lifestyle, we offer concierge services and planned day trips to explore nearby attractions. Residents can also participate in resident-run activities or enjoy scheduled daily activities planned by our dedicated team.
Located near parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Crestridge Care Center provides convenient access to various services within the community.
We invite you or your loved one to experience the comfort and support offered at Crestridge Care Center in Maquoketa, IA.
This part of Maquoketa, Iowa offers a variety of amenities and services that would make it a comfortable and convenient location for senior living. With multiple places of worship nearby, individuals can easily continue their spiritual practices. There are also several restaurants in the area offering a range of dining options, as well as pharmacies and medical facilities for easy access to healthcare services. The presence of parks, theaters, and cafes provides opportunities for recreation and socializing. Overall, this neighborhood in Maquoketa is well-equipped to meet the needs of seniors looking for a vibrant community with diverse offerings.
Crestridge Care Center is located at 1015 Wesley Drive, Maquoketa, IA 52060 in Jackson County, Iowa
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