Crestridge Care Center in Maquoketa, IA
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1015 Wesley Drive, Maquoketa, IA 52060
For more information about senior living options: (844) 490-3973
The staff were friendly and helpful. Issues were addressed promptly by the staff, especially Michelle. The staff communicate changes in residents' care, and families are pleased. The staff are fantastic and cheerful, and the bright, homelike setting makes it the best choice in the area. Crestridge feels like a second home to residents. Residents are settling in well.
The facility does not treat residents with dignity and blames understaffing, even telling a resident to use a diaper instead of providing a bedpan or a commode, which is described as ridiculous and disgusting. Management is criticized as poor. The MDS coordinator yelled at a visitor during visiting hours in front of residents, accusing them of inappropriate dress, which upset residents and was described as poor management.Crestridge Care Center in Maquoketa, IA, is best suited for seniors who prize a cheerful, homelike atmosphere and front-line staff who actively engage residents. The setting tends to feel like a welcoming extension of home, with a bright, lived-in vibe that supports daily routines and social interaction. This makes it an appealing option for residents who do not demand around-the-clock clinical escalation and for families that want visible, personable care moments - friendly greetings, help with daily activities, and a steady, reassuring presence from caregivers.
However, the community may not be ideal for those requiring consistently strong dignity in care and tight administrative oversight. Understaffing is cited as a core issue, and when staffing dips, some residents report unacceptable practices. Those who prioritize meticulous standard of care, clear dignity policies, and steady, non-reactive management will want to consider alternatives with stronger staffing models and more consistent leadership. In short, the environment works best when staffing is robust and supervision is steady; when that falters, the quality of daily care deteriorates quickly.
On the plus side, front-line staff are repeatedly described as friendly, helpful, and responsive. Several reports highlight staff who communicate changes in care promptly and who address issues as they arise. For families newly connected to Crestridge, the transition is often described as smooth, and some residents and relatives speak of the facility as a second home. Acknowledgment from management in some instances shows willingness to respond to concerns. When operations are well-supported, the cheerful demeanor of caregivers and the homelike setting translate into a genuinely comforting daily experience that families can notice during visits.
Yet serious blemishes appear in multiple accounts. One review condemns staff for failing to treat residents with dignity and cites a bedpan substitute as a troubling practice. Another critique targets management directly, with accusations of poor leadership and even staff members raising voices in front of residents and visitors. The line "as long as state approves" hints at regulatory pressures and ongoing constraints that illuminate a dependency on external approvals rather than internal strength. Taken together, these concerns underscore a real risk: if management falters or staffing becomes thin, the tone, respect, and consistency of care can shift markedly and quickly.
Families evaluating Crestridge should use a disciplined visitation strategy. Inquire about current staffing levels and caregiver ratios across shifts, request to review the latest care plan and updates, and ask about the process used to handle complaints and dignity concerns. Observe how staff interact with residents during tours and meals, and speak with multiple residents and family members about consistency of care. Request a straightforward explanation of how issues like diaper versus bedpan care are managed, and whether there is a clear plan to bolster staffing or supervisory oversight to prevent lapses. A resident's day should feel consistently supported, not contingent on the momentary mood of the team.
In the final assessment, Crestridge offers a warm, homey environment with undeniably strong frontline engagement when operations are running smoothly. For families prioritizing daily warmth and personal connection, it remains a compelling option worth a serious look. For those who require rigorous clinical oversight, impeccable dignity standards, and steady, proactive management, alternatives should be pursued. The decision hinges on balancing the prosaic pleasures of a cheerful, familial setting against the real risks associated with understaffing and managerial fragility. Proceed with diligence, seek concrete assurances, and let the replies guide whether Crestridge aligns with the loved one's care goals.
75 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dubuque Municipal (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crestridge Care Center is an assisted living community located in Maquoketa, IA. Our community offers a range of amenities and care services to ensure that our residents live comfortably and supported.
Our amenities include a beauty salon for personal grooming needs, access to cable or satellite TV for entertainment, and community-operated transportation to easily get around town. We also have a computer center for residents to stay connected and a fitness room for those who wish to stay active. Our fully furnished apartments provide a comfortable living space with private bathrooms and kitchenettes.
At Crestridge Care Center, we value the importance of social interaction and engagement. That's why we offer various recreational facilities such as a gaming room, small library, and outdoor space for leisurely walks or gardening. Our dining room provides restaurant-style dining with special dietary restrictions catered to individual needs. Additionally, our wellness center offers programs aimed at promoting mental well-being.
We understand the need for assistance in daily activities, which is why our care services include 24-hour call systems and supervision to ensure the safety of our residents. Our trained staff is available to assist with bathing, dressing, transfers, medication management, meal preparation, and other activities of daily living. We also provide transportation arrangements for non-medical needs as well as doctor's appointments.
As part of our commitment to providing a fulfilling lifestyle, we offer concierge services and planned day trips to explore nearby attractions. Residents can also participate in resident-run activities or enjoy scheduled daily activities planned by our dedicated team.
Located near parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Crestridge Care Center provides convenient access to various services within the community.
We invite you or your loved one to experience the comfort and support offered at Crestridge Care Center in Maquoketa, IA.
This part of Maquoketa, Iowa offers a variety of amenities and services that would make it a comfortable and convenient location for senior living. With multiple places of worship nearby, individuals can easily continue their spiritual practices. There are also several restaurants in the area offering a range of dining options, as well as pharmacies and medical facilities for easy access to healthcare services. The presence of parks, theaters, and cafes provides opportunities for recreation and socializing. Overall, this neighborhood in Maquoketa is well-equipped to meet the needs of seniors looking for a vibrant community with diverse offerings.
Crestridge Care Center is located at 1015 Wesley Drive, Maquoketa, IA 52060 in Jackson County, Iowa
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