Accura Healthcare Of Knoxville
Save606 North Seventh Street, Knoxville, IA 50138
For more information about senior living options: (844) 490-3973
The reviews paint a portrait of a Knoxville facility that inspires strong and opposing emotions in those who have interacted with it. On one hand, there are clear signals of excellence: a warm, inviting environment, caring staff, and a sense of family that makes residents and visitors feel welcome. On the other hand, there are deeply troubling accounts of mistreatment, neglect, and management concerns that have left some families terrified and distrustful. Taken together, the comments suggest a place capable of delivering high-quality, compassionate care in some moments, while falling short - severely - in others, depending on who and when you encounter it.
Several reviewers describe an absolutely positive experience. They call the facility "amazing" and emphasize the kindness and compassion of the staff, the beauty of the building, and the inviting atmosphere. One reviewer specifically notes that the nursing side passed a state inspection with no problems, which counters any belief that the facility is failing to meet regulatory standards. Other descriptors reinforce the sense of a well-run, courteous operation: residents and visitors can expect good food, engaging daily activities, and a "family feel" that makes the environment feel welcoming and caring. In these accounts, the staff's dedication and the overall ambiance stand out as major strengths, contributing to a sense of trust and reassurance for families seeking a place where loved ones can thrive.
Yet there are equally forceful accounts that portray the opposite reality, casting fear and harm in the facility's vicinity. One reviewer describes the period of COVID as frightening and notes that their aunt was kept in custody and treated poorly, labeling the experience as the worst in Knoxville. The tone is urgent and distressing, suggesting that care and respect for residents were compromised during a vulnerable time. This perspective emphasizes experiences of neglect or maltreatment and frames the facility as dangerous or unsafe for a loved one under care there. The dissatisfaction is stark, and the fear conveyed is palpable, contrasting sharply with the more favorable impressions others have described.
Further criticism adds to the sense that there are serious management and staffing issues behind the scenes. A reviewer recounts hearing from a former employee that there was a struggle with other staff to get residents cleaned properly, painting a picture of operational challenges and quality-of-care gaps. There are also allegations surrounding training and staffing structures: inquiries about LPN classes were met with a denial, alongside complaints that government funds were being allocated to the facility while the person spoke with claims of rude staff. The reviewer attributes this to a run dressed more by younger hands than by mature leadership, suggesting that "little children run it instead of adults." This combination of perceived mismanagement, staffing instability, and a lack of professional development opportunities feeds a narrative of a facility that may be floundering behind the scenes.
Another post crescendos with a warning tone, urging readers that the facility must "get their stuff together before they get shut down." The author's vigilance is aimed at health and safety, emphasizing that leaving a family member in the care of the facility would be a grave decision if improvements aren't seen. The explicit resentment toward the way the place is operated - paired with a strong admonition for those who place loved ones in its care - adds to the perception that the institution is not consistently meeting basic expectations of care, oversight, and respect.
Interwoven with these negative accounts is a contrasting thread that returns to praise for the very things some critics question. The same facility described as a nightmare by some reviewers is profiled by others as having "great staff," a "beautiful" campus, and a genuinely caring attitude toward residents and visitors. The consistent emphasis on good food, daily activities, and a genuine sense of community further demonstrates that, for some, the environment can be uplifting and supportive. The "awesome family feel" and the sense that staff go above and beyond in certain moments highlight the potential for consistently high-quality care that resonates with families who experience it firsthand.
In the end, the volume and variance of reviews suggest a complex reality: this is a facility capable of excellent care and warm hospitality, yet it is also a site where serious concerns have been raised about mistreatment, staff behavior, and governance. Families evaluating this place should weigh firsthand experiences by visiting and talking to current residents and staff, consult state inspection records for the nursing and care teams, and consider the specific needs and expectations of their loved one. The stories here underscore the importance of a measured, personal assessment - because the same place can feel like a sanctuary to some and a source of fear to others, depending on whom you ask and when you visit.
Accura Healthcare of Knoxville in Knoxville, IA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to easily access professional hair and beauty services. Residents can stay entertained with cable or satellite TV in their private rooms or common areas.
Community operated transportation is available for residents to conveniently travel to various destinations, such as shopping centers or social outings. A computer center is provided for residents who want to browse the internet or stay connected with loved ones online. Meals are served in a spacious dining room where residents can enjoy restaurant-style dining.
For recreational activities, Accura Healthcare of Knoxville offers a fitness room and gaming room where residents can engage in physical exercise or play games with fellow residents. A small library is available for those who enjoy reading and learning. Outdoor spaces allow residents to relax and enjoy nature in the community's garden.
Housekeeping services are provided to ensure that residents have a clean and comfortable living environment. Each resident has their own private bathroom for privacy and convenience. Move-in coordination is offered to assist new residents during the transition into their new home.
Transportation arrangement is available for non-medical purposes, including trips to nearby locations or appointments with doctors. A wellness center provides resources and programs focused on maintaining mental wellness among the residents. Wi-Fi/high-speed internet access enables easy connectivity throughout the community.
Care services include 24-hour call system and supervision to ensure round-the-clock assistance if needed. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided by staff members, ensuring that medications are taken correctly and on time. Special dietary restrictions are accommodated, including diabetes diets.
In terms of activities, concierge services are offered to fulfill any individual preferences or requests from the residents. Fitness programs promote physical health and well-being. Planned day trips and scheduled daily activities provide opportunities for socialization and enjoyment. Resident-run activities allow residents to actively participate in planning and organizing events.
Accura Healthcare of Knoxville is conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, offering easy access to various amenities and services in the surrounding area.
Accura Healthcare Of Knoxville is located at 606 North Seventh Street, Knoxville, IA 50138 in Marion County, Iowa
Accura Healthcare Of Knoxville on seniors.fyi includes 10 photos including images showing interior, windows, outdoors, living room, healthcare, decor, natural light, fireplace, and more.
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