West Ridge Specialty Care in Knoxville, IA

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West Ridge Specialty Care in Knoxville, IA

Information last verified:

1904 West Howard Street, Knoxville, IA 50138

For more information about senior living options: (844) 490-3973

4.3 from 12 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
0
1 stars
2

Overall Review of West Ridge Specialty Care

Pros

  • pro The staff take very good care of residents and are always friendly and helpful.
  • pro The team achieved a deficiency-free annual survey, with amazing survey management and dedication to residents, families, and staff.
  • pro The nurses, aides, therapists, and leadership staff provided attentive and loving care throughout the grandmother’s care.
  • pro Families are grateful for the high-quality care their loved ones receive in their final months and during hospice.
  • pro The staff are knowledgeable and efficient, truly caring for residents, and consistently friendly and helpful.
  • pro The facility is a beautiful community with dedicated staff and well-coordinated events that bring joy to residents.

Cons

  • pro This place doesn't deserve any recognition at all.
  • pro Do not let your loved ones go here; this is a horrible facility.
  • pro June left her on a bed pan for over an hour with no way to call for help.
  • pro Most of the time, they didn't respond, leaving her stranded.
  • pro The food was lousy and the staff were incompetent.
  • pro My mother was actually thrown in her bed by a CNA.
  • pro The staff should be ashamed of themselves.

Review

West Ridge Specialty Care in Knoxville, IA is best suited for families seeking a skilled-nursing environment where residents can receive comprehensive rehab therapy, ongoing nursing oversight, and hospice support when needed, all within a community that emphasizes responsive, compassionate staffing. This is a place where therapy recovery is a core strength, care plans are actively managed, and staff are described as friendly, attentive, and professional. For families prioritizing a well-staffed facility with proactive communication, this community presents a compelling match.

Those who may want to consider alternatives are typically driven by budget constraints or by needs that demand very specialized programming. If cost is the overriding factor, or if a resident requires intensive memory-care services with highly specialized behavioral programs, other options may offer a closer fit. Similarly, for families seeking a facility with an unblemished recent safety record in every detail, or one with a longer track record of no organizational turnover, it’s prudent to compare options and review current staffing and governance before committing.

On balance, the strongest positives here tie directly to the care team and the care experience. Several reviewers highlight a deficiency-free annual survey as an indicator of solid compliance and steady, well-run operations. The staff, nursing, aides, therapists, and leadership, are repeatedly described as knowledgeable, timely, and genuinely caring. Residents’ food, laundry, and allergy concerns are addressed promptly, and the atmosphere is frequently noted as beautiful, with staff orchestrating meaningful resident events that reinforce a sense of community. Therapy, in particular, is portrayed as effective and ongoing, with residents receiving skilled rehabilitation through the course of recovery and into the hospice phase when necessary.

Yet the picture is not without troubling undercurrents. Two one-star accounts describe distressing experiences: delays in help, inadequate responses, and perceived neglect or rough handling. One account specifically cites being left on a bed pan for an extended period, while another alleges a violent transfer by a CNA and a lack of accountability. An older review notes a change in ownership and a period of care lapses tied to staffing and supervision. These anecdotes serve as sharp reminders that, in practice, quality can hinge on day-to-day staffing and leadership attention, and they cannot be dismissed as irrelevant.

Those potential risks, however, are tempered by the facility’s apparent strengths and a pattern of positive outcomes. The combination of robust rehab services, attentive nursing, and hands-on leadership creates a framework where most residents receive timely, coordinated care and families feel heard. The community’s ability to coordinate events, assist with insurance and long-term care filings, and respond quickly to concerns across departments contributes to a sense of reliability that many families value when navigating difficult transitions. The real test for any family is to assess current performance, something best done through direct conversations with staff, a tour, and a careful review of the latest survey results and incident-resolution practices.

For families leaning toward West Ridge, the recommended course is clear: arrange a thorough visit, request meetings with the therapy director and the charge nurse, and ask for recent care-planning examples. Verify how current ownership and management operate on a daily basis and inquire about staffing ratios, turnover, and the facility’s process for incident reporting and follow-up. If the goal is a place where skilled rehabilitation blends with compassionate oversight and a responsive care team, West Ridge offers a solid, practical option. If, however, the priority is absolutely flawless safety history with no lingering concerns or a level of specialized dementia programming beyond what this community provides, exploring alternatives is warranted.

Features

Housing

  • 78 resident community capacity 78 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

West Ridge Specialty Care in Knoxville, IA is an assisted living community that provides exceptional care and a wide range of amenities for its residents. The community offers a luxurious setting with fully furnished accommodations and private bathrooms.

Residents can enjoy their free time in various recreational areas such as the gaming room, small library, and outdoor space. They also have access to a beauty salon and fitness room to help them stay active and maintain their personal care routines.

For dining options, West Ridge Specialty Care provides restaurant-style dining with special dietary restrictions taken into consideration. A dedicated kitchenette allows residents to prepare snacks or small meals if desired.

The community places great importance on providing care services tailored to each individual's needs. With round-the-clock call systems and supervision, residents can feel secure knowing help is always available. Trained staff members are on hand to provide assistance with activities of daily living, including bathing, dressing, and transfers. Medication management is another key service provided by the community.

Residents have ample opportunities for social engagement through concierge services, resident-run activities, scheduled daily activities, fitness programs, and planned day trips. Transportation arrangements are also available for non-medical purposes as well as transportation to doctors' appointments.

West Ridge Specialty Care is conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This makes it easy for residents to access nearby amenities and healthcare facilities when needed.

Overall, West Ridge Specialty Care offers a comfortable and enriching environment where seniors can receive personalized care while enjoying an array of amenities designed to enhance their quality of life.

Nearby Places of Interest

Hospitals

  • Knoxville Area Community Hospital (0.2 miles)
  • Iowa Clinic (0.3 miles)
  • Knoxville Hospital Clinic (0.3 miles)
  • Knoxville VA Campus (0.6 miles)
  • Department Of Veterans Affairs Medical Center (0.8 miles)
  • Community Newspaper Holdings (1.1 miles)
  • Griffin Nursing & Rehabilitation Center (1.5 miles)

Places of Worship

  • Knoxville Nazarene Youth (0.4 miles)
  • Church of the Nazarene (0.4 miles)
  • First Christian Church (1 miles)
  • First United Methodist Church (1.2 miles)
  • Church of God (1.2 miles)
  • St Anthony's Catholic Church (1.2 miles)
  • Assembly of God, Knoxville, Iowa (1.2 miles)

Pharmacies

  • Walmart Pharmacy (0.7 miles)
  • Medicap Pharmacy (0.8 miles)
  • Pella Regional Health Center Pharmacy (12.3 miles)

Restaurants

  • Manny's Diner (0.8 miles)
  • Kone Korner (1 miles)
  • Peace Tree Brewing Company (1.1 miles)
  • HomeTown Buffet Add to Favorites (1.1 miles)
  • Casa Grande Mexican Restaurant (1.1 miles)
  • Red Rock Grill & Still (1.1 miles)
  • Lucky Buffet (1.1 miles)

Parks

  • Marion County Park (1 miles)
  • Cordova Park (8.3 miles)
  • Roberts Creek Park (9.5 miles)
  • Red Rock Park (9.5 miles)
  • Shadle Park (9.8 miles)
  • Volksweg Trailhead Park (10.1 miles)
  • West Market Park (12 miles)

Transportation

  • U-Haul Neighborhood Dealer (1.1 miles)
  • Budget Truck Rental (12.2 miles)

Physicians

  • Whylie Eye Care Centers (1.1 miles)
  • Pella Regional Health Center's Medical Clinic (1.3 miles)
  • Whylie Eye Care Centers (11.8 miles)
  • Family EyeCare Center, PC (12.4 miles)
  • Vanderploeg, Kurt MD PC (12.6 miles)
  • Kayser Hearing Aid & Audiology (12.7 miles)
  • Dermatology Central Iowa (12.7 miles)

Cafes

  • Scotters Coffee (11.4 miles)
  • Central Cafe (11.9 miles)
  • The Perk of Pella (12.1 miles)
  • Windmill Cafe (12.3 miles)
  • Smokey Row Coffee (12.3 miles)
  • Brew Coffee House (12.3 miles)

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