708 South Jefferson Po Box 319, Indianola, IA 50125
For more information about senior living options: (866) 208-4318
Overall Review of Good Samaritan Society - Indianola
Pros
The staff was very friendly and attentive.- The food was good and very nutritional.
- The physical therapy staff was very patient and worked well with residents who have dementia and Parkinson's.
- The rooms were very nice and easy to find.
- The staff was wonderful.
- The facility was pleasant, very clean, and well organized, with additional care offered after discharge.
- The apartments are nice and the facility provides activities and outdoor spaces, including a dog-friendly area.
- Residents have access to on-site medical and physical therapy services, making everything conveniently located.
- Residents are treated like well-loved members of the family.
Cons
There are patients that walk around asking for help and water.- Staff is bad. Food is bad.
- The government is shutting this place down at the moment.
- This place is so terrible.
- Not acceptable !! And substandard living conditions.
Review
Good Samaritan Society - Indianola is best suited for families seeking a solid, apartment-style senior living option that blends on-site medical and rehab support with a lively, neighborly atmosphere. It works well for residents who want ready access to nurses, CNAs, and physical therapy without always leaving campus, and for families that value organized programming, clean facilities, and the ability to bring a pet. The community shines for those who prize responsiveness, practical meals, and the sense that care teams are readily available when questions arise.
Those weighing alternatives should note that not every experience mirrors the strongest reviews. A few families raised red flags about care standards, hygiene, and dining quality, suggesting that this community may not be the right fit when a higher bar for personal care or culinary excellence is non-negotiable. One negative account described severe lapses in personal hygiene care and substandard living conditions that prompted a move to another facility. Another reviewer labeled staff and food as weak, warning families to steer clear if consistent, high-quality daily care is the top criterion. While these views are not universal, they underscore the importance of a thorough in-person evaluation and direct conversations with frontline caregivers before committing.
On the positive side, the standout strengths consistently highlighted across reviews are the staff’s warmth and attentiveness, the effectiveness of therapy services, and the overall cleanliness and organization of the environment. Families repeatedly note that nurses, aides, and therapists show genuine care, with particular praise for physical therapy teams that work with residents despite cognitive and mobility challenges. Food is described as nutritious and enjoyable when staff accommodate preferences, and the dining spaces are presented as approachable and easy to navigate. The facility also earns points for practical, home-like features: bright rooms, easy-to-find layouts, and the ability to access medical help right on site, which shortens the path from rehab to recovery.
The strongest offset to the concerns centers on the practical realities of care access and daily living. For residents who need regular medical oversight or rehabilitation, the on-site continuum, medical support, therapy, and the option to stay in a residence with built-in social and activity programs, can significantly shorten transitions and maintain consistency. The presence of apartments with independent living elements, outdoor activity spaces, and a dog-friendly policy adds a meaningful layer of autonomy and companionship that many families value deeply. When staff are patient, communicative, and invested, these advantages can eclipse occasional friction in dining or routine care, making this a compelling choice for those who prioritize reliability of care combined with a robust social environment.
Ultimately, the decision hinges on risk tolerance and care expectations. For families prioritizing a well-staffed, interactive setting with immediate access to rehabilitation and medical services, Good Samaritan Society - Indianola can deliver meaningful benefits, particularly when visits and direct conversations with frontline workers confirm ongoing competence and attentiveness. However, for households that cannot compromise on consistent hygiene standards or dining quality, it is wise to compare with alternatives that may offer stricter staffing protocols or more stringent dietary programs. Prospective residents should conduct structured on-site impressions, spend time on multiple shifts, review sanitation practices, and request candid feedback from current residents and families, to ensure the reality aligns with the strongest positives reported. In the right circumstances, this community offers a practical, compassionate path to ongoing care, with enough flexibility to honor both independence and medical needs.
131 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Des Moines International (13 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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