Windsor Manor - Indianola

Pros

• The staff at Windsor Manor was described as friendly and wonderful, creating a pleasant environment for residents.
• Many visitors noted that the community appeared well-kept with a nice layout and grounds.
• Residents enjoyed their time at the facility, participating in activities like bingo and socializing with friends.
• Meals provided at the community were reported to be good, contributing to overall satisfaction.
• Parking availability was considered adequate, adding convenience for visitors and families.
• The laundry service received positive feedback for being satisfactory and efficient.

Cons

• The husband was asked to leave Windsor Manor with no 30-day notice, causing trauma during the move.
• The facility is not qualified to handle patients with Dementia or Alzheimer’s, despite being a Memory Care community.
• No precautions, such as an alarm on the door, were implemented until the day of his departure.
• Constant phone calls about the husband's behavior were stressful for the reviewer, indicating a lack of adequate handling of situations by staff.
• The facility was initially a chosen option but had no openings at the time of seeking care for loved ones.
• While meals and activities like bingo are provided, the high cost is a significant concern for residents and their families.

Review

The reviews of Windsor Manor offer a multifaceted perspective on the care provided in this assisted living community, particularly for those with memory care needs. Situated as a potential home for loved ones dealing with dementia and Alzheimer's, Windsor Manor presents both positive and negative experiences that reflect the complexities inherent in such environments.

One reviewer had an extremely distressing experience when their husband was asked to leave the facility after seven weeks without any prior 30-day notice. Despite being specifically designated for memory care, they felt that Windsor Manor lacked the necessary qualifications to adequately manage patients suffering from dementia or Alzheimer’s. Although they acknowledged that their husband enjoyed his time there and found the staff to be friendly, they voiced significant concerns about the staff's training. Specifically, precautions were not taken to prevent wandering until just before their husband was asked to leave—a common issue for individuals with dementia. The abrupt relocation caused trauma not only for him but also for his spouse, who faced immense stress due to frequent phone calls from staff reporting various incidents rather than receiving reassurance or guidance on how to manage these typical behaviors associated with memory loss.

Contrastingly, several other reviewers noted positive aspects of Windsor Manor. One individual who visited the community remarked on its pleasant atmosphere and friendly staff during their initial tour back in March 2013. They appreciated how well-kept the grounds were and felt that Windsor Manor met the specific needs of their parents regarding care services. This observation suggests that while some residents may struggle with severe memory issues, others are treated well within a supportive environment tailored more towards traditional assisted living arrangements.

Another review echoed similar sentiments regarding the overall friendliness of staff and quality of food supplied at Windsor Manor. Positive comments highlighted satisfaction with dining experiences and laundry services, underscoring a sense of normalcy in daily activities despite the challenges faced by residents dealing with cognitive decline. However, it serves as a reminder that individual experiences can vary greatly within any community.

The challenges posed by high costs were experienced by another family member whose mother had recently moved into Windsor Manor. They described it as "terribly expensive," yet recognized it as essential placement for her mother's wellbeing. With meals provided frequently and activities like bingo available, it appeared she was slowly adjusting after only a couple of weeks—indicative of an effort made by residents and staff alike to create an engaging environment conducive to happiness.

Despite dissatisfaction expressed by some concerning specific handling of dementia cases, other reviews reinforce that many families might find Windsor Manor a viable option under certain conditions—particularly if their loved one does not require extensive specialized memory care support. The blend of amenities offered alongside compassionate staff can contribute positively toward the overall resident experience when appropriate matches between resident needs and facility capabilities exist.

In conclusion, while Windsor Manor has garnered mixed reviews encompassing both appreciation for its caring environment and significant concerns about preparedness in managing severe cognitive disorders, potential residents are encouraged to weigh these factors carefully based on individual circumstances before making decisions about long-term care placements for loved ones facing challenges related to memory impairment.

Physicians

• MercyOne Indianola Imaging (1 miles)
• Mercy Clinics (1.3 miles)
• Mercy Clinics (1.6 miles)
• Michael Sutcliffe DO (1.7 miles)
• Jones Family Dental (11.4 miles)
• South Glenn Walk In Clinic (11.6 miles)
• Norwalk Family Physicians (11.8 miles)

Restaurants

• Arby's (1.2 miles)
• La Casa Restaurant (1.3 miles)
• Subway (1.3 miles)
• Pyra (11.1 miles)
• Popeyes Louisiana Kitchen (12.4 miles)
• Taco Bell (12.6 miles)
• Johnny's Italian Steakhouse (12.9 miles)

Pharmacies

• Midwest Compounding (1.3 miles)
• Walgreens (1.5 miles)
• Medicap (12.4 miles)
• MercyOne Des Moines Behavioral Health (12.6 miles)
• Walgreens (14.2 miles)
• Osco Pharmacy (14.3 miles)
• Walgreens (14.3 miles)

Hospitals

• ANP Foot and Ankle Clinic (1.4 miles)
• Village (2.1 miles)
• Pleasantville Clinic (14.2 miles)
• Knoxville Hospital & Clinics (14.2 miles)
• Blank Children's Hospital NICU (17 miles)
• Methodist Hospital North 6 (17 miles)
• UnityPoint Health - Iowa Methodist Medical Center - Emergency Department (17 miles)

Parks

• Milo City Park (6.8 miles)
• Grant Nature Area (11.9 miles)
• Shadle Park (13.9 miles)
• Sayers Park (14.2 miles)
• Water Works Park (14.3 miles)
• Stone Park (15.3 miles)
• Gray's Lake Park (15.8 miles)

Places of Worship

• St Marys Church Hall (10.2 miles)
• Pleasantville Baptist Church (14 miles)
• Pleasantville Church of Christ (14.1 miles)
• Saint Paul's Methodist Church (14.2 miles)

Transportation

• Des Moines International Airport (DSM) (13.6 miles)
• TSA Checkpoint (13.6 miles)
• Concourse C (13.7 miles)

Cafes

• Panera Bread (14.2 miles)
• Starbucks (14.3 miles)
• Starbucks (16.4 miles)
• Starbucks (16.5 miles)