1720 Central Avenue East, Hampton, IA 50441
For more information about senior living options: (844) 490-3973
The hospital staff were very nice and polite, and the nurses and doctors seemed to genuinely care and listen. The hospital left a five-star impression and was highly recommended by the reviewer. The patient credited the FGH staff with saving his life and expressed deep gratitude. Dr. Singh was knowledgeable and patient, addressing the patient's issues and validating the caregiver's concerns. Ally provided wonderful care and got the sick relative in and out quickly. New provider additions have made a difference in the quality of care. The facility was noted for great staff, friendliness, cleanliness, and excellent doctors.
The Franklin General ER did not inform patients before treatment that they might not be able to bill their insurance and then sent the bill to collections. The hospital was described as a terrible place, with a nurse named Deb who was homophobic and showed no compassion. The nursing facility long-term care could really use improvements in staffing and in making clients happy and content. The visit was described as absolutely despicable, with an $800 charge for under five minutes of care, and staff who could not answer questions and googled for information. The ER allegedly misdiagnosed numerous heart attacks, left a family member waiting 45 minutes for a physician, and did not begin CPR for over 14 minutes. The reviewer warned others to avoid the facility, saying “Go there if you want to die” and calling the staff “a bunch of idiots.”Franklin General Hospital is best suited for families facing acute medical emergencies where decisive action, solid clinical skill, and compassionate bedside care can mean the difference between a calm stabilization and a crisis spiraling. The strongest consistency across the reviews is a message that in urgent moments the ER staff and clinicians can be trusted to listen, respond promptly, and mobilize appropriate care. Patients who have faced trauma or sudden health events repeatedly point to life-saving outcomes and a sense of being cared for by people who know their roles under pressure. New provider additions have also tightened access and streamlined some processes, underscoring that, when timing matters, the facility can deliver reliable, effective interventions. For someone prioritizing immediate, competent medical attention in emergencies, Franklin General Hospital remains a defensible, practical choice.
There are, however, clear reasons to consider alternatives. A recurring thread in the feedback centers on billing and insurance, with several families describing late or unclear communications about whether their insurer would cover care, and even instances of bills going to collections after treatment began. That pattern creates real financial stress at a vulnerable moment and betrays a basic expectation of transparency. In addition, there are troubling anecdotes about misdiagnosis or overly prolonged waits in urgent situations, including reports of misread heart attack symptoms and long delays before CPR was initiated in a relative’s case. Staff interactions also surface inconsistencies, ranging from respectful, empathetic care to outright disrespect or discriminatory remarks, that matter deeply to families seeking a consistently safe, affirming environment. Long-term care within the same system is flagged for staffing gaps that can erode satisfaction and perceived quality of care over time. For families seeking a consistently respectful, financially predictable experience from admission through discharge, alternatives deserve careful consideration.
On the positive side, the hospital earns credibility from multiple, credible testimonials about skilled clinicians and practical, life-preserving outcomes. One patient who survived a truck crash credits the staff with saving his life and expressing gratitude in terms that signal genuine connection and competence. Another family notes that new providers, from physicians to support staff, have sharpened responsiveness and patient throughput, helping families feel seen and quickly accommodated. Across routine ER visits and clinic encounters, patients repeatedly affirm trust in the clinicians’ abilities to handle a broad range of conditions, which translates into a confident sense that the hospital can be counted on in non-complicated, straightforward cases. The presence of caring nurses, attentive doctors, and a culture that can rally around a patient in distress remains a meaningful strength.
Yet the more problematic threads cannot be dismissed: billing friction, alarming reports of misdiagnosis, and misaligned expectations around the speed and thoroughness of care. When a facility is split in perception, exceptional in some encounters and lacking in others, the overall value is shaped by the highest-stakes moments: ER visits, acute symptoms, and time-sensitive decisions. Families must weigh the probability of a smooth insurance experience and a uniformly respectful environment against the likelihood of surprise charges or uneven interactions. In practice, this means Franklin General Hospital can be a strong choice for urgent care and skilled stabilization, but only if potential buyers engage proactively, request upfront billing estimates, insist on insurance verification before procedures when possible, and identify a primary contact who can navigate questions about coverage and discharge plans.
The bottom-line guidance is practical and clear. For those whose primary objective is rapid, competent emergency care with staff who can deliver calm, hands-on help in critical moments, Franklin General Hospital is a credible option. In parallel, prospective patients should enter with a plan: secure clear insurance verification upfront, document conversations about coverage, and prepare to advocate for consistent, respectful treatment across all departments. Families should also assess the level of comfort with long-term care services tied to the hospital and consider whether alternative facilities might offer steadier staffing and more predictable engagement after discharge. If the decision hinges on the certainty of billing and the steadiness of interpersonal care as much as on clinical skill, it is wise to compare options, gather cost estimates, and, where possible, arrange preliminary visits or conversations with care coordinators to map out a transparent path from admission to discharge. Franklin General Hospital remains a viable, sometimes exemplary choice for urgent medical needs, provided expectations are managed and contingencies are planned.
52 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Franklin General Hospital in Hampton, IA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can enjoy professional hair and beauty services. Cable or satellite TV is available in each room for entertainment purposes. Community operated transportation is provided for easy access to nearby locations.
The computer center allows residents to stay connected with their loved ones and keep up with the latest technology trends. A dining room is available where meals are served in a restaurant-style setting, offering a pleasant dining experience for residents. The fitness room encourages physical activity and promotes overall health and wellness.
Residents at Franklin General Hospital have fully furnished accommodations, including private bathrooms and kitchenettes for added convenience. Housekeeping services ensure that living spaces are kept clean and comfortable. Move-in coordination assistance is provided to ease the transition process for new residents.
Outdoor space and gardens provide a tranquil environment for relaxation or socializing with other residents. A gaming room, small library, and wellness center are also available to cater to various interests and hobbies. Wi-Fi/high-speed internet keeps residents connected to the digital world.
The community provides 24-hour call systems as well as supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. Medication management helps maintain proper healthcare routines.
Franklin General Hospital offers special dietary restrictions such as diabetes diets and accommodates other dietary needs upon request. Transportation arrangements are made both for non-medical purposes and for doctors' appointments.
Residents can enjoy a variety of activities offered by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are also available to assist with any specific needs or requests.
Located conveniently near cafes, parks, pharmacies, physicians’ offices, restaurants, places of worship, theaters, hospitals, and transportation facilities, Franklin General Hospital provides easy access to a range of amenities and services in the surrounding area.
Franklin General Hospital is located at 1720 Central Avenue East, Hampton, IA 50441 in Franklin County, Iowa
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