Hawkeye Care Center Dubuque
Save5575 Pennslyvania Avenue, Asbury, IA 52002
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The facility was clean, large, and well maintained. The rooms were spacious and well equipped with a recliner, adjustable bed, wardrobe, mini fridge, and roll-in bathroom. The staff were amazing and made daily vitals checks enjoyable with friendly conversations. Sebastian was kind and caring during meals. Nick, Marie, Ashley, and others helped with daily tasks with warmth and humor. The therapy team challenged the patient daily and encouraged her to do her best. The administrative staff, including the front desk, Kim, and Jen, handled questions and concerns effectively, including about discharge. Overall, the reviewer felt grateful and confident in the care received.
The facility was described as a ghost town with a barren, unwelcoming entrance. The LPN responsible for care did not know how to irrigate a catheter and appeared to lack training or competence. The staff were lazy and spent time on Facebook behind the nurses' stations with no accountability. The environment was described as unfriendly and, in essence, a free-for-all. The care provided to the father-in-law caused pain and fear, with staff lacking knowledge to meet his needs. After-hours door access was mishandled, creating a perceived fire hazard. Overall, the place was labeled as the most unfriendly in the industry.Two very different patient-care experiences sit side by side in the memories of families and patients who navigated local facilities. One account describes a warm, well-staffed stay in a Transitional Care Unit (TCU) where cleanliness, space, and personal attention made a long stay feel manageable. The other recounts a harrowing, rapid decline in care at a different facility, where patients and their loved ones felt unsafe, ignored, and ill-equipped to handle a medical crisis. Taken together, they paint a stark contrast in what can be found inside long-term care environments.
In the first account, the TCU experience begins with a setting that feels welcoming even before the daily care begins. The writer highlights a facility that is clean, roomy, and fairly new, which was important to them because it would allow easier visits from their husband via public transportation and because the space felt modern and well maintained. The rooms themselves are described as large and thoughtfully equipped: a recliner, an adjustable bed, a wardrobe, a mini fridge and freezer, and a roll-in bathroom. Daily upkeep was emphasized as being thorough, with maintenance and cleanliness a constant part of the routine. The overall impression is one of a calm, organized environment that reduces stress and supports recovery through comfortable surroundings.
Staffing is the heart of this positive narrative. The writer names several individuals who stood out for warmth, competence, and a sense of humor that helped ease the day-to-day routine. Pam, the nurse on the first day, is credited with helping lift the writer out of a "funk" about being in the hospital setting, followed by Maddie and Taylor along with other nursing staff who made daily vitals checks something to look forward to rather than endure. The dining and daily care team receives similar praise: Sebastian took care of breakfast and lunch with kindness and care; Nick, Marie, Ashley, and many others supported daily tasks and contributed to a supportive atmosphere filled with laughter and conversation. The therapy team - Debra, Anna, Jamie, Sarah, and Emily - are noted for challenging the writer in a way that helped them push toward their best efforts, turning therapy into a motivating daily goal rather than a chore. Administrative staff, from the front desk to Kim and Jen, are commended for handling questions and working to facilitate release, underscoring a coordinated approach to care that extends beyond clinical tasks. The culmination of this positive chain is a sense of gratitude for caretakers who clearly care about the work and the people they encounter every day. The writer closes with happiness about returning home to finish the recovery, but with a lasting appreciation for the people who supported them along the way. The overall takeaway is a strong endorsement of the facility as a great place with great people.
In sharp contrast, the second account presents a deeply troubling experience at Heritage Manor - Hawkeye Care Center. This review opens with a sense of urgency and alarm: the care provider for the writer's father-in-law was, in their view, untrained, incompetent, and unaware of the patient's needs. The father-in-law's pain and fear prompted an immediate return to the facility, and the family subsequently rushed to the emergency room to ensure proper care. The scene at the facility upon their return is stark: the place felt like a ghost town, the doors to enter were locked, and the building appeared barren. The most alarming moment centers on the LPN charged with his care, who allegedly did not know how to perform even basic procedures. Most concerning is the allegation that the catheter care necessary to prevent blood clots was not being properly addressed, which is a critical safety issue for anyone with such a condition. The reviewer notes a lack of knowledge about opening doors after hours, describing the environment as a dangerous fire hazard in its handling of entrances and exits.
The narrative grows more negative as it describes the staff atmosphere. The writer characterizes the staff as lazy and disengaged, often found sitting on Facebook behind the nurses' stations, with little accountability in sight. This portrayal of a "free-for-all" environment stands in opposition to the dedicated, compassionate teamwork described in the first account. Yet the reviewer is careful to acknowledge a nuance: they have seen caring staff in other parts of the industry, particularly among administrators and nurses, suggesting that the problem may not be universal but concentrated in specific moments and locations. The final sentiment is a blunt verdict: this is "the most unfriendly place in the industry," a place where the impression of neglect and inefficiency overshadows any potential positives. The author's strongest motive for writing is protective: they want to warn others, drawing on their one-time experience as a powerful cautionary tale.
Taken together, these two narratives highlight both the potential for extraordinary positive experiences and the possibility of serious safety concerns within the same broad field of care. On one hand, a modern, well-run facility with attentive nurses, engaged therapists, and responsive administrators can transform a difficult stay into a manageable, even uplifting, part of the recovery journey. On the other hand, a facility with apparent gaps in training, safety protocols, and day-to-day staff engagement can quickly erode trust, fuel fear, and place patients at risk. The strongest throughline is the essential importance of robust training, vigilant safety procedures, and a culture that values clear communication and accountability.
For families weighing options, these experiences underscore the need to look beyond surface appearances and rely on concrete indicators of quality. What is the staffing mix on different shifts? How often are patients reassessed for accuracy of care plans? How quickly is pain or distress addressed? Are doors and exits secured and clearly understood by staff, patients, and visitors? Are there opportunities to observe interactions between staff, patients, and family members? And equally important: is there a culture that blends warmth with professionalism, where staff are empowered to ask questions, escalate concerns, and maintain a living record of patient well-being? The difference between a reassuring, supportive environment and one that feels unsafe can hinge on these details, and the experiences shared here offer a stark reminder of why those details matter so much in the everyday realities of long-term care.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dubuque Municipal (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hawkeye Care Center Dubuque in Asbury, IA is a wonderful assisted living community that offers a wide range of amenities and care services to cater to the individual needs of its residents.
The community features a beauty salon, allowing residents to maintain their personal grooming and style. Residents can also enjoy cable or satellite TV in their own rooms for entertainment purposes. Community operated transportation is available for residents who need assistance getting around.
For those who like to stay connected with technology, there is a computer center with Wi-Fi/high-speed internet access. A fully furnished fitness room is also provided for residents who wish to stay active and maintain their physical well-being.
The dining room offers restaurant-style dining where residents can enjoy delicious and nutritious meals prepared by the staff. Special dietary restrictions are taken into consideration when preparing meals.
There are plenty of opportunities for leisure activities within the community as well. Residents can spend time in the gaming room, small library, or outdoor garden. Planned daily activities and resident-run activities ensure that there's always something enjoyable happening throughout the day.
Assistance with daily living activities such as bathing, dressing, and transfers is available 24/7 through the 24-hour call system and supervision provided by the staff. Medication management is also offered to ensure that residents take their medications as prescribed.
Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services are provided to assist new residents with their transition into the community.
Conveniently located nearby are various amenities such as cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals, providing easy access to additional services and entertainment options for residents.
Overall, Hawkeye Care Center Dubuque in Asbury, IA provides a comfortable and supportive environment where seniors can receive personalized care while enjoying various amenities and engaging in meaningful activities.
Hawkeye Care Center Dubuque is located at 5575 Pennslyvania Avenue, Asbury, IA 52002 in Dubuque County, Iowa
Hawkeye Care Center Dubuque on seniors.fyi includes 8 photos including images showing grass, landscaping, building, architecture, exterior, physical therapy, interior, entrance, and more.
Applewood I, II, and III
Dubuque, IA
Affordable rents with reliable Wi-Fi.
Applewood I, II, and III costs
Applewood I, II, and III reviews
Grand Meadows
Asbury, IA
24/7 supervision with medication management and engaging activities.
Village Cooperative of Asbury
Asbury, IA
Very affordable cooperative living ($740/month) and pet-friendly.
Village Cooperative of Asbury costs
Village Cooperative of Asbury reviews
Village Cooperative of Asbury images
Heritage Manor
Dubuque, IA
Compassionate, respectful staff delivering dignified end-of-life care.
Oak Park Place
Dubuque, IA
Caring staff and a lively, activity-rich community with ample on-site amenities.
Oak Park Place costs
Oak Park Place reviews
Oak Park Place images
Sunset Park Place
Dubuque, IA
Caring staff, strong dining, and engaging activities in a clean, home-like setting.
Sunset Park Place costs
Sunset Park Place reviews
Sunset Park Place images
Luther Manor Communities
Dubuque, IA
Friendly, engaged staff with a wide range of activities in a clean, well-maintained setting.
Luther Manor Communities reviews
Luther Manor Communities images
Prairie Ridge of Galena
Galena, IL
Comprehensive care options with on-site dining and activities.
Prairie Ridge of Galena costs
Prairie Ridge of Galena reviews
Prairie Ridge of Galena images
Comprehensive Guide to Qualifying for Home Health Care Services
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
Powerful Realities of Elder Abuse and the Most Effective Ways to Report It
Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.
Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
Interior
Building
Architecture
Windows
Landscaping
