Alverno Health Care Facility

Pros

• The Alverno staff are amazing and caring.
• Alex visited the patient in the hospital and clearly explained everything.
• Daily caregivers Samantha, Addie, Kassiday, Liberty, Richard, Jenna, Jamie, and Betty were wonderful.
• All four therapists were awesome.
• The facility is clean, well maintained, welcoming, with great front desk staff.
• Nurses, aides, and kitchen staff are caring and professional.
• The entire staff was amazing during the family member's skilled care.
• The nursing and therapy teams deliver excellent care.
• End-of-life care provided was above and beyond.
• The Alverno's faith-based principles and pets on every floor create a comforting atmosphere.

Cons

• The nurses won't take care of him.
• He developed a bad infection on his buttocks, and staff didn't inform his doctor; it has worsened with skin peeling and bleeding, and they don't seem to care.
• The sheets haven't been charged in two weeks, and the floor is dirty.
• CNAs are treated horribly.

Review

The Alverno emerges in these heartfelt reflections as a place of genuine care and steady support for families navigating post-acute and skilled nursing needs. Across many voices, the message is consistent: from hospital discharge to daily routines, the staff are attentive, communicative, and driven by a clear commitment to comfort and progress. One reviewer highlights a seamless handoff starting with Alex, who visited the hospital to explain what to expect, setting a tone of thorough, compassionate guidance that many others echo as a hallmark of the experience. The everyday care is delivered by a broad team of dedicated caregivers - Samantha, Addie, Kassiday, Liberty, Richard, Jenna, Jamie, Betty, and numerous others - whose combined efforts turn what could be a stressful transition into a reassuring and well-coordinated journey toward recovery.

Nurses, aides, and therapists consistently earn glowing praise for their professionalism, kindness, and reliability. Several commentators emphasize that the nurses and CNAs on the floors - on the second floor and beyond - are patient, respectful, and dedicated to the residents' wellbeing. The care team is repeatedly described as professional, empathetic, and capable, with therapy colleagues described as "awesome" and instrumental in helping residents regain strength and function. The facility's administration and front desk staff also receive warm comments for their welcoming and responsive manner, underscoring a sense that the Alverno operates as a cohesive, family-like community rather than a distant institution.

Therapy and overall clinical care are repeatedly singled out for high praise. The comments mention four therapists delivering effective, goal-oriented care, as well as wound care education and support that reassures families during what can be a challenging time. In addition to physical rehabilitation, residents benefit from a robust program of activities and social engagement. Reviewers note that activity offerings are well-suited to a range of needs, including memory care, and that these activities help residents stay engaged, feel seen, and maintain a sense of normalcy. The presence of pets on every floor, music programs, Bingo Buddies, Yoga, and other group opportunities contribute to a lively, comforting atmosphere that helps many residents feel at home.

The Alverno also earns praise for its faith-based, community-oriented ethos and the way it integrates spiritual and social dimensions into daily life. One reviewer speaks to the supportive role of worship services, provided in collaboration with local faith leaders, and notes that these experiences are meaningful for residents and their families. The facility is described as a place where compassion, kindness, and dignity are consistently evident in interactions among staff, residents, and visitors. This sense of mission is reinforced by comments about the care team's commitment to treating residents with respect and recognizing their individuality, which helps families feel at peace about their loved ones' daily experiences.

Many families share powerful stories of how the Alverno has improved quality of life for loved ones. For some, the care has translated into greater independence within a safe environment; for others, the focus has been on compassionate support during difficult health journeys, including end-of-life care. Several narratives highlight experiences that feel above and beyond ordinary expectations - where staff members go out of their way to provide warmth, timely communication, and thoughtful touches that help residents feel valued. Recollections of personal moments - such as a nurse's reassuring word, a receptionist's friendly greeting, or a musician visiting for a quick performance - collectively paint a picture of a facility that aims to be more like a community home than a distant hospital.

While the overall sentiment is overwhelmingly positive, the collection does include a note of concern from a few reviewers. One account describes difficulties with infection management and communication issues in a hospital-to-home transition scenario, where an infection reportedly worsened and a nurse's communication with the physician was questioned. Another reviewer mentions housekeeping and facility upkeep concerns, including uncharged sheets and a perceived negative attitude toward CNAs. These points stand in contrast to the general tenor of praise but are presented here with honesty, reflecting that, like any care setting, experiences can vary and feedback is taken seriously by families and leadership.

Overall, the Alverno is portrayed as a highly regarded facility in Clinton and the surrounding community. Families repeatedly express gratitude for the warmth and competence of the staff, the quality of therapy, the clean and welcoming environment, and the thoughtful, faith-based approach to care. The leadership - including figures such as Leta, the director of nursing, and other administrators - receives thanks for fostering open communication, respectful engagement with families, and a culture that emphasizes dignity, safety, and the best possible outcomes for residents. For many families, The Alverno is not just a placement but a trusted partner in care, offering peace of mind through a consistent standard of excellence and a genuine compassion that shines through every interaction.

This area of Clinton, Iowa, offers a variety of amenities and services that may be appealing for seniors looking to settle in a peaceful and convenient location. There are several physicians and hospitals within close proximity for easy access to healthcare services. Pharmacies are also nearby for convenient medication management. Places of worship provide spiritual support, while parks offer opportunities for outdoor recreation and relaxation. A selection of restaurants ensures dining options, and transportation services are available for ease of mobility. Overall, this area presents a well-rounded community with amenities that cater to the needs of seniors seeking a comfortable living environment.

Physicians

• Mt Alverno (0 miles)
• Medical Associates (0.1 miles)
• Medical Associates-Family Practice (0.1 miles)
• Advanced Dermatology & Laser (0.8 miles)
• MercyOne Clinton Specialty Care (0.8 miles)
• Mercy Medical Center-Clinton - Alexander D Pinc MD (0.9 miles)
• Michael Hayes DO (1.6 miles)

Hospitals

• Clinton Foot & Ankle Clinic (0.1 miles)
• Mercy Medical Center Clinton (0.8 miles)
• Mercy Medical Center (1.4 miles)
• Morrison Community Hospital (13.2 miles)
• Pleasant View Nursing Home (13.4 miles)

Pharmacies

• Wagner Pharmacy (0.1 miles)
• Wagner Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• Wagner Pharmacy (1.4 miles)
• Fitzgerald Pharmacy (12.8 miles)

Places of Worship

• Foursquare Gospel Church (0.4 miles)
• Church of the Open Door (0.4 miles)
• Canticle (0.4 miles)
• Victory Center Community Church (1.1 miles)
• Free In Jesus (1.3 miles)
• First Baptist Church (1.3 miles)
• First United Presbyterian Church (1.3 miles)

Parks

• Erickson Center (0.9 miles)
• Riverfront Park (1.5 miles)
• Four Square Park (1.6 miles)
• Heritage Canyon (2.5 miles)
• Eagle Point Park (2.9 miles)
• Malone Park (13.3 miles)
• Driscoll's Island (14.7 miles)

Restaurants

• Long John Silver's (1 miles)
• Burger King (1 miles)
• KFC (1 miles)
• Cousin's Family Restaurant (1 miles)
• Yen Ching Restaurant (1 miles)
• Subway (1 miles)
• McDonald's (1 miles)

Transportation

• Free Bird Limo & Taxi Service (1.1 miles)
• Upper Miss Wildlife Artsitry (2.6 miles)

Cafes

• Nora's Cafe (1.3 miles)
• Baked By Liz (12.7 miles)