400 Highway 18 West, Clear Lake, IA 50428
For more information about senior living options: (844) 490-3973
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Oakwood greets residents and visitors with positive, kind, and professional staff in a clean, welcoming environment. Oakwood's staff are kind to families and genuinely care about residents, offering a variety of engaging activities. The nursing staff at Oakwood is responsive and on top of things. Oakwood is a great facility with an incredible team of caregivers who treat residents kindly and respectfully. Residents and their families describe Oakwood as compassionate, patient, and attentive to needs. Oakwood receives strong, five-star recommendations from those who have experienced its care.
They would not recommend Oakwood for in-home sitting and care due to late visits and unprofessional conduct, including bringing a teenage boy to a visit. They described horrible customer service and unprofessional behavior by the coordinator, with no follow-up on a replacement for nearly two weeks after contact. Oakwood allegedly left the reviewer's father-in-law sitting in his room the entire time during respite care, with swollen feet and legs. They stated that staff only changed the patient's clothes once, and the hospice CNA bathed him on that day. They claimed the patient was made to use a toilet seat in his room instead of the regular bathroom. They reported being locked in a closet and ketchup squirting under the door. They noted a delay in refunding the deposit after cancellation, taking almost two months.Oakwood Care Center emerges from these reviews as a place that many families remember fondly for its warm atmosphere, professional staff, and a consistent sense of care. Across multiple visits and experiences, the setting is described as clean and well-kept, with residents and visitors often greeted by friendly faces. The overall tone in many accounts is one of appreciation for a community where kindness and professionalism seem to be the norm, creating an environment that feels welcoming rather than clinical.
Visitors repeatedly note that the facility maintains a cheerful and uplifting mood. The combination of pleasant interactions with staff and the happiness observed among residents contributes to the impression that Oakwood is more than just a place to stay - it is a place where daily life is thoughtfully supported. In addition to interpersonal warmth, several reviewers highlight a structured routine of activities that are designed to engage residents, reflecting a genuine emphasis on quality of life. The nursing staff is specifically praised for responsiveness and attentiveness, with caregivers who seem to be on top of medication, comfort, and coordination of care.
Family members who had loved ones living at Oakwood recount deeply positive personal experiences. One reviewer describes how their grandmother's five months at Oakwood were marked by kindness toward the entire family, emphasizing that staff treated residents with respect and offered a variety of enjoyable activities. This sentiment is echoed by others who talk about staff going the extra mile to ensure residents are comfortable and engaged. The presence of hospice services, such as St. Croix Hospice, is mentioned as a complement to the care, reinforcing the sense of an integrated, patient-centered approach that supports both residents and their families during difficult times.
A number of reviewers provide a strong, heartfelt endorsement of Oakwood's caregiving team. They describe a culture of compassion and professionalism that extends to both direct care staff and administrators, with particular gratitude for the way staff members interact with families. One family member emphasizes that a grandmother who spent years as a resident was treated with kindness and respect, reflecting a persistent trust in the facility's ability to maintain dignity and high standards of care over time. The recurring theme is that Oakwood's caregivers are not only capable but genuinely invested in the well-being of residents and their loved ones.
Not all experiences painted Oakwood in a uniformly perfect light. Several reviews recount challenging experiences with in-home sitting and care provided through Oakwood. In these cases, expectations around punctuality, professionalism, and continuity of care were not met. Incidentally, one reviewer described a first visit that was significantly late and lacked professional dress, followed by a second visit with an even longer delay and an unprofessional accompaniment. Communication gaps - where a coordinator failed to follow up promptly - contributed to frustration, delays in refunds, and a general sense of poor customer service. These accounts stand in contrast to the facility's positives, suggesting that while the on-site environment may be praised, some aspects of at-home or off-site services require improvement.
The negative feedback extends into more recent personal experiences as well. In a respite care scenario for a father-in-law under hospice, the reviewer reported a pattern of insufficient attention and basic care - leaving the patient in a room most of the time, with swollen feet and legs, minimal clothing changes, and an uncomfortable workaround using a toilet seat in the room rather than the standard bathroom. Such details underscore concerns about the consistency of care and the day-to-day practices in certain settings. These accounts are important reminders that the quality of care can vary by service type and staff availability, even within the same facility.
Amid these concerns, there are vivid acknowledgments of dedicated efforts and positive outcomes. A separate account highlights a period when a family member spent three weeks at Oakwood after a severe battle with COVID, during which the nursing and rehab teams were credited with helping the patient regain strength and return home. The report emphasizes not only the professional competencies of the staff but also the emotional support extended to visiting family members, illustrating how a strong care network can significantly impact the recovery and morale of a patient and their loved ones. This perspective reinforces the idea that Oakwood can deliver exceptional care under the right circumstances and with consistent, coordinated teamwork.
There are moments that stand out for their lighthearted or personal nature, adding texture to the overall picture. One reviewer even recounts an unusual experience - the claim that they were locked in a closet and given ketchup under the door, described with a wink and heart emoji as "best vacation ever." While clearly not a typical or professional outcome, the anecdote adds a sense of raw, human impression and perhaps a reminder of the wide spectrum of experiences people bring to their reviews. It serves as a reminder that not every moment at a care facility can be neatly categorized, and some memories are colored by humor or surprising events.
Toward the end of the collection, praise for specific staff members surfaces repeatedly. A mom who stayed briefly at Oakwood before passing describes the staff as awesome - kind, patient, and compassionate. The recognition extends to individual caregivers with names like Amy, Kay, Kim, Trish, the Hawkeye, Brandon the scientist, Tonya, Marc, Lauren, and Mary. These mentions suggest that the people working at Oakwood can leave lasting, positive impressions on families when their care and demeanor align with loved ones' needs. The specificity of these commendations underscores how precious personal attention and genuine empathy can feel to families during vulnerable times.
Taken together, the stories paint a nuanced portrait of Oakwood Care Center. The facility is portrayed as a clean, welcoming place with a strong sense of community, where residents often experience attentive nursing care, meaningful activities, and supportive visits from hospice professionals. Families repeatedly express trust in the staff's kindness and professionalism, while also acknowledging that some experiences - particularly around in-home or respite care - can fall short of expectations, with communication gaps and inconsistent practice cited as sources of frustration. The overall message is that Oakwood has the potential to be an exceptionally caring environment, but like any complex care setting, it benefits from ongoing attention to consistency, responsiveness, and clear communication across all services.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Oakwood Care Center in Clear Lake, IA is an assisted living community that provides a comfortable and convenient living environment for seniors. The community offers a wide range of amenities to enhance the residents' quality of life.
For those looking to pamper themselves, there is a beauty salon where residents can get their hair styled or enjoy other grooming services. Residents can also relax and unwind in their fully furnished apartments, complete with private bathrooms and cable or satellite TV.
The Oakwood Care Center also promotes an active and social lifestyle with its various amenities and activities. Residents can stay connected with friends and family through Wi-Fi/high-speed internet access or participate in activities at the computer center. There is also a small library for those who enjoy reading.
The community offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are accommodated, including diabetes diets. In addition, housekeeping services ensure that apartments are kept clean and tidy.
Transportation services are available for non-medical needs as well as transportation arrangements for doctors' appointments. Community-operated transportation allows residents to explore nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals.
To ensure the safety and well-being of its residents, the Oakwood Care Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that medications are taken properly. A mental wellness program is available to support the emotional well-being of residents.
In addition to these services, the community offers various recreational opportunities such as fitness programs and planned day trips. Resident-run activities provide opportunities for socialization among the residents.
Overall, Oakwood Care Center in Clear Lake provides a comfortable living environment with excellent amenities and care services designed to meet the unique needs of each resident while promoting an active lifestyle.
Oakwood Care Center - Clear Lake is located at 400 Highway 18 West, Clear Lake, IA 50428 in Cerro Gordo County, Iowa
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