Oakwood Specialty Care
Save200 16Th Avenue East, Albia, IA 52531
For more information about senior living options: (844) 490-3973
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The reviews about Oakwood Care Center present a striking and uneasy contrast. On one hand, there are voices that celebrate the facility as a welcoming, caring place where staff are devoted to residents and families, a setting that feels like a close-knit community and a genuine home for those in need of rehabilitation or long-term care. Several reviewers speak of a compassionate culture, praising staff members who are patient, attentive, and willing to go the extra mile for both residents and their families. In these accounts, the center is described as having long-serving staff who have earned trust through years of service, and a dedicated workforce that takes pride in its mission. One reviewer, in particular, notes that they feel proud to be part of a team that has built a family-like environment for residents, suggesting a strong sense of purpose and connection among caregivers and residents alike.
Yet the picture is far from two-sided; a substantial portion of the feedback portrays a facility that fails to meet basic expectations for safety, cleanliness, and responsive care. Several reviews flag significant concerns about safety violations and quality of care, with some residents' experiences described in vivid, troubling terms. One account highlights a series of state-level violations and a D rating, along with a harrowing anecdote of taking a loved one out in the middle of the night because medications were not administered correctly. The writer details a specific incident in which prescribed medications - some to be given every four hours - were delayed by many hours, including nighttime doses such as an inhaler. The interaction with the director of nursing (DON), Denise, is described as tense and contentious, with claims that she dictated when medications would be given and that she spoke over the reviewer during a call. The same account mentions promises of a meeting about meds that never materialized, leaving the family feeling unheard and frustrated.
Other reviewers echo similar alarms about medication management and general responsiveness. A DON who describes herself as new to the role but invested in the home praises the work of staff in some contexts, yet the broader set of reviews paints a different picture: accusations of carelessness, lack of bedside manner, and a sense that residents are not treated with the urgency or respect they deserve. Specific allegations include medications not being administered properly, poor communication with families, and a sense that residents are not being checked on consistently. Some writers claim that important routines - such as timely administration of meds - are neglected, contributing to a perception that residents' health needs are not being prioritized. In one stark anecdote, a family member alleges that a patient was left sleeping for extended periods and not woken for meals, a practice described as both disheartening and unacceptable.
The concerns go beyond medication and responsiveness; they extend to the overall environment and quality of life for residents. Several reviewers describe the facility as dirty or poorly maintained, with references to bedbugs and other cleanliness issues that would be alarming to families seeking a safe, hygienic place for loved ones. Food quality is another recurring theme; some reviews compare meals unfavorably to prison fare, suggesting that nutrition and dining experiences are not being treated as essential components of resident well-being. In addition, there are unsettling claims about privacy and safety practices, including mentions of HIPAA violations and the impression that staff are not adequately safeguarding residents' personal information or dignity.
A subset of the feedback delves into more extreme and emotionally charged experiences. Some family members recount tragic outcomes, including the loss of loved ones that they believe were connected to neglect or inadequate care. One reviewer recounts the death of a father and an aunt, invoking the heart-wrenching accusation that, in their view, the facility failed to monitor or respond appropriately, with comments about comatose states and dangerous situations like open windows contributing to illness. Another reviewer describes the staff as "useless," with a general sense of chaos or inefficacy that leaves families feeling powerless and frightened for their relatives' safety. The collective tone of these passages is urgent and highly critical, urging readers to consider alternatives and to scrutinize facilities more closely before making decisions.
Taken together, the reviews present a spectrum of experiences - from affection and pride in the caregiver community to grave warnings about neglect, safety hazards, and disrespectful treatment. Several posters insist that Oakwood is not a family-friendly or patient-centered environment, arguing that staff may appear supportive in some instances while failing to deliver consistent, high-quality care when it matters most. Critics warn that the facility's culture may skew toward expediency or indifference, with concerns about medication administration, timely responses to calls for help, and the overall cleanliness and safety of the living spaces. The emotional weight of the personal stories - families who felt compelled to remove loved ones, and those who feel their relatives suffered as a result - adds a sense of urgency to these voices.
For anyone considering Oakwood Care Center, the reviews counsel a careful, thorough due-diligence approach. Prospective families are urged to ask direct questions about medication protocols, staffing levels, and the process by which concerns are investigated and addressed. It is important to look beyond promotional materials and speak with multiple staff members, physicians, and, importantly, residents and families who have recent, firsthand experiences. If cleanliness, timely medication administration, emotional and social well-being, and transparent communication are non-negotiable, these reviews suggest that a thorough inspection of current practices and state records is essential. The contrast between praise for compassionate, long-serving staff and the stark allegations of neglect creates a complex picture that invites careful consideration and due diligence before making a decision about care.
Oakwood Specialty Care in Albia, IA is an assisted living community that offers a wide range of amenities and care services to cater to the needs and preferences of its residents. The community provides a comfortable and homely environment where seniors can live independently while receiving the necessary assistance with daily activities.
Residents at Oakwood Specialty Care can enjoy access to various amenities which include a beauty salon for grooming needs, cable or satellite TV for entertainment, a computer center for staying connected with loved ones, and a fully furnished accommodation to provide a cozy living space. For recreation, there is a gaming room, small library, and outdoor space for enjoying nature.
The community also offers convenient services such as housekeeping and move-in coordination to make the transition smoother for new residents. Transportation arrangements are available both within the community and for non-medical purposes like shopping or social events. Additionally, transportation to doctors' appointments is provided to ensure residents can access healthcare easily.
Oakwood Specialty Care emphasizes wellness and offers fitness programs in their on-site fitness room as well as wellness center facilities. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected online.
With 24-hour call system and supervision, residents feel secure knowing help is readily available when needed. Assistance with activities of daily living such as bathing, dressing, transfers, and meal preparations are provided by trained staff members who prioritize individual needs and preferences. Medication management ensures that residents receive proper medical care.
Dining at Oakwood Specialty Care includes restaurant-style meals served in a well-appointed dining room. The community accommodates special dietary restrictions to ensure all residents receive customized meals according to their health needs.
To promote socialization and engagement among residents, there are planned daily activities as well as resident-run activities where individuals can actively participate in decision-making processes within the community. Fitness programs keep residents physically active while planned day trips provide opportunities for exploration outside the premises.
Oakwood Specialty Care enjoys proximity to various amenities outside the community. There are nearby cafes, parks, restaurants, and places of worship for residents to visit and socialize. Having physicians and hospitals in close proximity ensures convenient access to healthcare services.
Overall, Oakwood Specialty Care provides a supportive and comfortable environment for seniors seeking assistance with daily activities while maintaining their independence.
Oakwood Specialty Care is located at 200 16Th Avenue East, Albia, IA 52531 in Wapello County, Iowa
Oakwood Specialty Care on seniors.fyi includes 13 photos including images showing interior, dining, bedroom, living room, television, decor, windows, fireplace, and more.
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