AmeriCare Living Center of Wabash

Pros

• Autumn Ridge is a beautiful facility with a welcoming, homey atmosphere.
• The staff are engaging and genuinely happy to serve the community.
• The facility is a good asset to the community.
• The atmosphere feels family-like, and residents are clearly loved and cared for.
• The nursing and rehab staff are highly skilled and caring.
• The building is clean, safe, and inviting.
• Management and staff go above and beyond for their residents.
• The memory care unit is well-decorated and focuses on person-centered activities.
• Autumn Ridge provides great care and excellent customer service, recognized by the Bronze Quality Award.
• The team is compassionate, kind, and treats residents as if they were family.
• The rehab program is effective and supportive, with strong physical therapy.
• The care staff are dedicated, friendly, and helpful.
• The facility is consistently praised as a top-notch place for care.

Cons

• One reviewer said the facility was the worst nursing home they had ever seen, noting the resident was not cleaned or bathed, sheets and bedding were not changed, and bathroom assistance was delayed.
• Another reviewer criticized the charge nurses for not ensuring aides feed residents, claiming some aides sloughed off, residents were overly medicated so they couldn't eat, and rehabilitation equipment was lacking.
• A reviewer alleged that doctors did not talk with families and rarely examined patients, leaving relatives uninformed about their loved one's care.
• A reviewer stated that family members were not notified when their mother tested positive for COVID, describing a HIPAA/privacy violation and poor communication.
• Another account described admissions issues, with two goal-setting meetings canceled and the family believing their relative was released before they were ready.
• A reviewer described the overall care as poor and the way residents were treated as beyond poor, citing neglect and unsatisfactory hygiene.

Review

Autumn Ridge stands out in the community as a place that many families trust and rely on, not only for the residents who live there but also for the lasting support they provide to loved ones beyond the walls of the facility. Across numerous observations, the staff's commitment to care and continuity is a recurring theme - people talk about a dependable routine, engaging activities, and a genuine willingness to help. The sense that the team cares about families as well as residents comes through in frequent mentions of staff going the extra mile to keep communication open, ease transitions, and maintain a positive, welcoming atmosphere.

A central area of praise centers on the people who work there. Reviewers repeatedly highlight friendly, engaged caregivers who bring kindness and competence to daily routines. Specific names surface as examples of dependable care - nurses who provide thoughtful attention, aides who contribute more than their duties require, and therapy teams that help residents progress in rehab with patience and encouragement. The overall impression is of a facility where staff members feel like a supportive, extended family to the residents. The tone of these notes is consistently warm, underscoring a culture of respect and personal connection.

The environment itself is repeatedly described as inviting and homey, with clean surroundings and a building that feels comfortable and safe. It's not just the day-to-day care that draws praise; events and programming also stand out. A Pictures with Santa event is cited as a memorable morning for families, and there is mention of ongoing, well-received activities and a sense that residents are actively engaged. The combination of a friendly staff, a well-kept setting, and meaningful activities contributes to an impression of a place where residents can feel valued and at ease.

Memory care and rehabilitation receive particular emphasis in many reviews. Those focused on rehab note effective physical therapy and a team that works with residents to rebuild strength and mobility. Memory care is frequently mentioned in the context of person-centered activities designed to enrich the lives of residents living with dementia, with additional praise for the staff's compassion and the careful, individualized approach. The sentiment is that Autumn Ridge offers not just custodial care but a pathway to meaningful daily living, where dignity and personal preferences are respected.

Recognition and accolades surface as a further sign of the facility's strengths. Autumn Ridge has been highlighted for excellence by a national association, receiving a Bronze Quality Award, and is noted as the only facility in Wabash County to earn that honor. This acknowledgment reinforces the view that the center is not only a trusted local resource but also a standout in terms of quality of care and customer service - a point that resonates with many families who value formal recognition of the hard work they observe on the ground.

Amid the many positive portrayals, there are also candid concerns from a minority of reviewers that remind us of the complex, real-world nature of long-term care. One account describes a severe dissatisfaction with care and hygiene, painting a picture of a facility that failed to meet basic standards and left a loved one with neglected needs. Specific criticisms include cleanliness, timely assistance with personal care, and a perception that staff priorities or attention to residents' comfort were inconsistent. This perspective serves as a stark reminder that even highly regarded facilities must continuously monitor and improve every facet of daily care.

Communication during difficult times is another area where reviewers diverge. A family member recounted a Covid-positive scenario in which family members felt left out of important updates, raising concerns about notification processes and HIPAA-related boundaries. The account emphasizes the pain of quarantine for a resident with dementia, the emotional strain on families trying to stay connected, and the importance of reliable, timely communication from the caregiving team during health crises. It's a call for clearer protocols and compassionate outreach in moments of heightened vulnerability.

Taken together, the collection of reviews paints a picture of Autumn Ridge as a valued and generally highly regarded community asset. The facility is praised for its caring, dedicated staff, its comfortable environment, its engaging programs, and its strong rehab and memory care services. The achievements and the positive day-to-day experiences are balanced by constructive feedback from those who have seen room for improvement, especially around consistency of care, housekeeping, doctor engagement, and proactive family communication during health events. For many, Autumn Ridge represents a place where residents are treated with dignity, where families feel supported, and where the goal is to help each person live well within a warm, family-like community.

This part of Wabash, Indiana offers a variety of amenities that may be appealing to seniors looking for a comfortable and convenient living environment. With multiple hospitals and healthcare facilities in close proximity, residents have easy access to medical care. There are also several dining options ranging from casual eateries to fine dining establishments, allowing for a variety of culinary experiences. The area boasts several parks, providing opportunities for outdoor recreation and relaxation. Additionally, there are pharmacies nearby for easy access to medications. Places of worship offer spiritual fulfillment and community engagement, while theaters and cafes provide entertainment and social opportunities. Overall, this part of Wabash offers a well-rounded and accommodating environment for seniors looking to settle down in the area.

Hospitals

• American Senior Communities (0 miles)
• Parkview Wabash Hospital (0.1 miles)
• Wabash County Hospital (0.1 miles)
• Certified Surgeons (13.6 miles)

Physicians

• Wabash Medical Center (0.1 miles)
• Gorman Center For Orthodontics (0.9 miles)
• Midwest Eye Consultants - Office (0.9 miles)
• NuStart (1.1 miles)
• Family Optometry (13.7 miles)
• Eye Physicians (13.9 miles)
• Walnut Street Family Healthcare (14 miles)

Restaurants

• Scotty's Tavern (0.6 miles)
• HomeTown Buffet (0.8 miles)
• Twenty (0.8 miles)
• Honeywell Center (0.9 miles)
• Kelly's Ice Cream (1 miles)
• Ninja Express (1.1 miles)
• Taco Bell (1.1 miles)

Parks

• Paradise Spring Historical Park & Riverwalk (0.6 miles)
• Park (0.9 miles)
• Charley Creek Park (1 miles)
• Wabash City Park (1.2 miles)
• Firestation Park (1.8 miles)
• Acres Kokiwanee Nature Preserve (6.9 miles)
• Mississinewa 1812 (12 miles)

Pharmacies

• Walgreens (0.6 miles)
• CVS Pharmacy (0.7 miles)
• Daywalt Pharmacy (1 miles)
• Kroger Pharmacy (1.2 miles)
• Walmart Pharmacy (1.4 miles)
• CVS Pharmacy (13.6 miles)
• CVS Pharmacy (13.8 miles)

Places of Worship

• St Bernard Roman Catholic Church (0.7 miles)
• Faith Harvest Fellowship (0.8 miles)
• New Journey Community Church (0.9 miles)
• Christian & Missionary (1.2 miles)
• Church of Christ (1.2 miles)
• Calvary Baptist Church (1.7 miles)
• Potters House Ministries (1.8 miles)

Theaters

• Eagles Theatre (0.8 miles)
• GQT Huntington 7 (16.5 miles)

Cafes

• The Fried Egg (1.3 miles)
• KenapocoMocha (13.6 miles)
• Manchester University Jo Young Switzer Center (14.5 miles)