Dillsboro-Ross Manor

Pros

• The staff are great with their residents.
• Administration does their best to accommodate their staff and their needs.
• Dillsboro is a true sense of family.
• The staff provide support and care at a personal level.
• They treat the residents with compassion that they deserve.
• A sister staying at Waters of Dillsboro was well taken care of, remained happy, and enjoyed all the staff.

Review

The Waters in Dillsboro inspires a broad spectrum of impressions from families, residents, and visitors. On the positive side, many people describe the staff as genuinely caring and approachable, with a strong sense of family and personal attention. Several reviews highlight administration that goes out of its way to accommodate staff needs and to create a supportive environment for residents. Small gestures, like free ice cream, are remembered as moments that conveyed warmth and hospitality. For families, these touchpoints - staff who listen, patients who feel seen, and a community where residents are treated with kindness and compassion - create a narrative of a place that can feel like a home during a difficult time.

There are recurring accounts of deeply personal care that feels attentive and respectful. Residents are described as being supported at a personal level, with staff who know their preferences and make efforts to keep them engaged. Families recount moments when loved ones were made comfortable, well cared for, and able to enjoy daily routines or social interactions. The facility is praised for making a concerted effort to keep residents happy, with feedback that people look forward to interactions with the staff and to the social atmosphere that the team fosters. In some cases, caregivers note improvements in areas like nutrition and activity because staff are focused on the residents' overall well-being and enjoyment.

Another thread of testimony acknowledges that the experience is not uniformly easy, and that the level of care can feel contingent on staffing and time pressures. Some reviewers mention that the staff are caring but that there is a need for modernization and more consistent availability. There are references to good rehab experiences in some visits, with praise for attentive care and the willingness of staff to help, even when resources are stretched. Still, these comments are paired with cautions that residents may sometimes experience delays in response, slower communication, or gaps that families must monitor closely to ensure ongoing quality. The overall picture here is one of a facility with real strengths in warmth and compassion, tempered by practical challenges that can color a family's experience, depending on when and how care is delivered.

A stronger, more negative current emerges from several accounts that raise serious concerns about safety, hygiene, and overall care standards. A number of reviewers describe conditions that feel alarming: a strong odor in the building, inadequate showering schedules, and neglectful hygiene practices. Some families recount disconcerting episodes of decline - bed sores, delayed lunches, and signs that basic care tasks were not consistently performed. There are troubling stories of personal belongings going missing, communication lapses with family, and times when residents appeared underdressed or inadequately prepared for daily activities. In the most severe narratives, reviewers allege elder abuse indicators, say they observed overmedication, and report situations where a loved one deteriorated rapidly or died after a period of perceived neglect. A portion of these accounts also mentions investigations or formal concerns raised about the facility and specific staff conduct, including criticisms aimed at leadership.

The strongest warnings come from individual experiences that describe systemic failures and repeated patterns of distress. Some reviewers claim that care decisions were inconsistent or even harmful, with specific allegations about insufficient therapy, poor management of medical conditions, and a sense that staff prioritized other tasks over residents' immediate needs. There are vivid, painful stories of negative interactions with management and staff, including claims of rude behavior and a sense that family voices were dismissed rather than heard. A concerning thread across these narratives is the impression that the care environment could become unsafe or unresponsive, particularly when families could not be physically present to supervise or advocate. When these accounts are placed side by side with the more glowing reviews, the picture that emerges is one of a facility whose strengths and weaknesses are both very real and very impactful on the lived experience of residents and their loved ones.

Taken together, the collection of reviews presents a complex, two-sided portrait of The Waters in Dillsboro. For some families, the facility is a place of light - a community where staff are compassionate, residents feel valued, and daily life includes personal touches, good food, engaging activities, and dependable kindness. For others, the same setting has been experienced as unsafe or neglectful, with allegations of poor hygiene, insufficient medical attention, communication gaps, and even elder abuse concerns that understandably evoke fear and distress for families seeking reliable care for someone they love. This duality underscores how critical it is for prospective residents and their families to conduct thorough, in-person evaluations: observe the environment, ask detailed questions about therapy and care plans, review staffing levels and response times, and talk directly with staff, residents, and independent ombudsmen if possible.

If you're weighing care options for a loved one, these perspectives suggest a careful, evidence-based approach. Visit the facility to observe daytime routines and the attentiveness of the caregiving staff; request a review of recent care plans, medication management, and infection control practices; inquire about staff turnover and the steps the administration takes to address concerns quickly. Consider speaking with multiple families about their experiences, and look into state inspection reports and any ongoing investigations that may affect safety and quality of care. In the end, the decision hinges on whether the care environment can consistently meet the resident's needs while ensuring safety, dignity, and a sense of genuine connection with the people who are charged with their daily well-being.

This part of Dillsboro, Indiana offers a variety of amenities for seniors looking to retire in a peaceful and convenient location. With several pharmacies located within a short distance, access to medical supplies and prescriptions is easily accessible. Places of worship provide spiritual fulfillment, while an array of restaurants offer diverse dining options. Nearby physicians and hospitals ensure quality healthcare services are readily available. Parks offer opportunities for outdoor recreation, and transportation options provide convenience for getting around town. Additionally, cafes and theaters provide opportunities for leisurely activities. Overall, this area of Dillsboro provides a well-rounded community for seniors seeking a comfortable and engaging retirement lifestyle.

Pharmacies

• Deville Pharmacies (0.1 miles)
• Dillsboro Drug Store (0.1 miles)
• CVS Pharmacy (9.3 miles)
• Walgreens (9.3 miles)
• Walmart Pharmacy (10.1 miles)
• Kroger Pharmacy (10.8 miles)
• George's Family Pharmacy (10.9 miles)

Places of Worship

• Dillsboro Church Of Christ (1.1 miles)
• Women of Alabaster Ministry (2.3 miles)
• Mt Tabor United Methodist (3.5 miles)
• Mt Sinai United Methodist Church (5.5 miles)
• Moores Hill First Baptist Church (6.8 miles)
• Church of Christ (6.8 miles)
• Pleasant Ridge Church Of Christ (6.9 miles)

Restaurants

• Friendship Tavern & Family Restaurant (5.8 miles)
• Los Potros Mexican Restaurant (7.8 miles)
• Milano's Italian Inn (8.8 miles)
• Tequila's (8.9 miles)
• Flavors Ice Cream & Deli (9 miles)
• Jonny's Roadhouse (9.2 miles)
• Eric's Bay View Grill (9.6 miles)

Physicians

• St Elizabeth Physicians (8.8 miles)
• Dr Raymond Keith Jarman, MD (8.8 miles)
• Dr. Black's Eye Associates (10.8 miles)
• King's Daughters' Medical Building (11 miles)
• Oncology Hematology Care (11.4 miles)
• DCH Medical Office Building (11.5 miles)
• Head & Neck Surgery Associates (11.6 miles)

Parks

• Versailles State Park (11 miles)
• Riverfront Park (12.2 miles)
• Ripley County Parks & Rec (14.7 miles)
• R County Parks (14.9 miles)

Hospitals

• The Dearborn County Hospital Foundation (11.5 miles)
• Bed Techs (12.7 miles)
• Dearborn County Hospital (13.4 miles)

Transportation

• Steinfort Taxidermy (12.4 miles)
• U-Haul (13.8 miles)
• U-Haul (15.4 miles)

Cafes

• Funny Farm Coffee (12.5 miles)
• Willie's Sports Cafe (15.2 miles)

Theaters

• Osgood Damm Theatre (14.7 miles)