Dillsboro-Ross Manor

Pros

• The staff are great with residents.
• Dillsboro feels like a true family with personal, compassionate care.
• Residents are well cared for and treated with kindness during recovery and therapy.
• Families are thankful for the care their loved ones receive and would highly recommend Waters of Dillsboro.
• The team at Waters of Dillsboro is kind, gentle, and attentive to residents.
• The food is good and residents enjoy meals, contributing to their happiness.
• The facility creates a positive, engaging environment where residents feel cared for.
• The care is described as phenomenal, reflecting the high level of attention from staff.

Cons

• The place smelled like urine and sadness.
• They killed the reviewer’s mother, and it took months to get her back to living.
• The facility was grossly understaffed and showed little care for residents.
• The reviewer hated that their mother went two months without a shower and was left in a dirty bed.
• The staff were uncaring and rude; the reviewer wouldn’t even send a dog there.
• The facility was described as a hell-hole where residents suffered mental and physical abuse and should be shut down.
• The reviewer warned not to bring parents there because of poor quality of care.

Review

Dillsboro-Ross Manor is best suited for families seeking a small, home-like atmosphere where residents are treated with warmth and personal attention. The community often reads as a true “family” environment, with staff who are described as compassionate and responsive to both resident needs and family concerns. For individuals who require help with daily living but still respond to social engagement, routine activities, and steady, patient-care support, this setting can deliver meaningful quality of life. The rehab and therapy components can be a meaningful asset when staffing is adequate, and the dining experience is frequently cited as satisfying enough to keep residents engaged.

Those weighing alternatives should consider how important consistent clinical oversight and rigorous safety monitoring are to their decision. A caution flag appears in numerous reviews: inconsistent staffing levels, slow or incomplete communication, and treatment gaps that can leave families unsure about day-to-day progress. More troubling accounts describe personal items going missing, showers being missed, and, in some cases, allegations of neglect or abuse. For families whose comfort depends on predictable, transparent governance, or for residents with high medical or behavioral needs requiring steadfast supervision, other options may offer greater peace of mind.

The positive attributes in this community do create a meaningful offset to the downsides for many families. The strongest pros are the perceived depth of care from staff, a genuine sense of community, and an ability to keep residents engaged through daily interactions and activities. When the facility is well-staffed and care plans are actively managed, ideally with proactive family involvement, residents often appear happier, more engaged, and better nourished. In such conditions, the ethos of warmth and personal attention can sufficiently counterbalance occasional staffing shortfalls.

However, the most serious concerns cannot be dismissed. Recurrent reports point to hygiene lapses, delayed showers, and inconsistent engagement with therapy or medical follow-ups. Some reviews recount disquieting episodes of over-medication or abrupt changes in care that raise questions about oversight. The combination of understaffing and inconsistent communication can erode trust quickly, especially for families juggling complicated medical histories or those whose loved ones are cognitively fragile. A few accounts also describe experiences that verge on elder-care errors, which are not easily excused by friendly staff alone.

If a family still considers this community, a practical, action-oriented due diligence plan is essential. Request a current, written care plan with clear goals, routines, and escalation steps. Schedule tours across shifts to observe how staff interact with residents and how quickly call lights are answered. Review the dining program, therapy schedules, and how changes in health status are communicated to families. Ask for recent incident and grievance reports, and inquire about any corrective actions implemented in response. Whenever possible, speak with a few current residents and family members to gauge consistency of care and daily life realities.

In the end, Dillsboro-Ross Manor can meet a need for a warm, people-centered environment with capable rehabilitation when there is ample staffing and vigilant oversight. For families prioritizing a strong, affectionate community and are prepared to be actively involved in monitoring care, this facility can be a solid fit. Conversely, for those who require unwavering clinical rigor, air-tight safety protocols, and consistently high staffing ratios, exploring other options with documented performance and steadier governance is prudent. The deciding factor is the degree of ongoing family engagement and the facility’s ability to demonstrate reliable, transparent operations every day.

This part of Dillsboro, Indiana offers a variety of amenities for seniors looking to retire in a peaceful and convenient location. With several pharmacies located within a short distance, access to medical supplies and prescriptions is easily accessible. Places of worship provide spiritual fulfillment, while an array of restaurants offer diverse dining options. Nearby physicians and hospitals ensure quality healthcare services are readily available. Parks offer opportunities for outdoor recreation, and transportation options provide convenience for getting around town. Additionally, cafes and theaters provide opportunities for leisurely activities. Overall, this area of Dillsboro provides a well-rounded community for seniors seeking a comfortable and engaging retirement lifestyle.

Pharmacies

• Deville Pharmacies (0.1 miles)
• Dillsboro Drug Store (0.1 miles)
• CVS Pharmacy (9.3 miles)
• Walgreens (9.3 miles)
• Walmart Pharmacy (10.1 miles)
• Kroger Pharmacy (10.8 miles)
• George's Family Pharmacy (10.9 miles)

Places of Worship

• Dillsboro Church Of Christ (1.1 miles)
• Women of Alabaster Ministry (2.3 miles)
• Mt Tabor United Methodist (3.5 miles)
• Mt Sinai United Methodist Church (5.5 miles)
• Moores Hill First Baptist Church (6.8 miles)
• Church of Christ (6.8 miles)
• Pleasant Ridge Church Of Christ (6.9 miles)

Restaurants

• Friendship Tavern & Family Restaurant (5.8 miles)
• Los Potros Mexican Restaurant (7.8 miles)
• Milano's Italian Inn (8.8 miles)
• Tequila's (8.9 miles)
• Flavors Ice Cream & Deli (9 miles)
• Jonny's Roadhouse (9.2 miles)
• Eric's Bay View Grill (9.6 miles)

Physicians

• St Elizabeth Physicians (8.8 miles)
• Dr Raymond Keith Jarman, MD (8.8 miles)
• Dr. Black's Eye Associates (10.8 miles)
• King's Daughters' Medical Building (11 miles)
• Oncology Hematology Care (11.4 miles)
• DCH Medical Office Building (11.5 miles)
• Head & Neck Surgery Associates (11.6 miles)

Parks

• Versailles State Park (11 miles)
• Riverfront Park (12.2 miles)
• Ripley County Parks & Rec (14.7 miles)
• R County Parks (14.9 miles)

Hospitals

• The Dearborn County Hospital Foundation (11.5 miles)
• Bed Techs (12.7 miles)
• Dearborn County Hospital (13.4 miles)

Transportation

• Steinfort Taxidermy (12.4 miles)
• U-Haul (13.8 miles)
• U-Haul (15.4 miles)

Cafes

• Funny Farm Coffee (12.5 miles)
• Willie's Sports Cafe (15.2 miles)

Theaters

• Osgood Damm Theatre (14.7 miles)