The Waters Of Dillsboro-Ross Manor

Pros

• The CNA staff at the facility treated residents with compassion and dignity, greatly changing opinions about assisted living facilities.
• The Waters of Dillsboro was described as clean and well-kept, creating a pleasant environment for residents.
• Residents were served nutritious meals, showing attention to their dietary needs.
• The staff demonstrated patience and genuine care for the residents they assisted.
• Most aides were noted as nice, contributing positively to the overall experience for some residents.

Cons

• The medical care provided at the facility is poor.
• Communication is lacking between staff and patients' families.
• The nurses have a hurried demeanor and do not demonstrate adequate bedside manner.
• Staff shortages lead to compromised care for the residents.
• Case conferences often promise changes that do not happen in practice.
• There are concerns about CNAs performing tasks outside their scope due to nurses' negligence.
• The overall recommendation for this facility is negative, indicating a lack of confidence in its services.

Review

The experience of residents and their families in assisted living facilities can vary significantly, as reflected in two contrasting reviews of a particular establishment, The Waters of Dillsboro. One reviewer highlighted fundamental concerns regarding the quality of care and staffing levels at the facility, while another offered a more nuanced perspective that acknowledged both positive traits and notable shortcomings.

In the first review, the author expressed deep dissatisfaction with several facets of The Waters of Dillsboro. The issue of smoking was particularly troubling; while it is common practice for facilities to accommodate smokers by allowing them designated time outdoors, the author felt that this approach dealt more with convenience than true care for patients' health. The overall impression painted by this reviewer was one where compassion seemed secondary to efficiency—staff appeared short-staffed and rushed, which contributed to unsatisfactory medical care. This state of affairs manifested itself through poor communication regarding patient needs and care plans. Case conferences, which are typically intended to address concerns and outline future changes in patient care, were described as ineffective. Promises made during these meetings often went unfulfilled, leading to diminished trust in the facility’s ability to provide appropriate ongoing support.

Another point raised concerned the experience surrounding private rooms. The reviewer respected their mother's choice for a private room but also indicated a willingness to relocate her should circumstances dictate. This suggests an underlying concern about the quality of life within those private accommodations—notably influenced by external factors such as inadequate staffing and perceived deficiencies in nursing care.

Conversely, despite some negative aspects outlined above, the second review presented a more favorable view focused on certain staff members and specific interactions within the facility. While acknowledging that nurses did not exhibit great bedside manners—often appearing hurried and somewhat disengaged—the review underscored exceptional performances from Certified Nursing Assistants (CNAs). According to this reviewer, CNAs demonstrated compassion towards patients while upholding their dignity—a crucial aspect in these sensitive settings. Personal anecdotes suggested that these caregivers were pivotal in making a positive impact on residents’ experiences.

Moreover, cleanliness and dietary provisions received commendations from this second reviewer; they noted that The Waters of Dillsboro maintained an acceptable standard of cleanliness with nutritious meals being served consistently. Staff members were characterized as patient and caring during meal assistance, enhancing residents’ comfort during feeding times—an often critical part of daily life for individuals requiring assistance.

However, there were alarming moments noted regarding procedural boundaries within staff roles; specifically spotlighting instances where CNAs performed tasks typically reserved for licensed nurses due to delays in responses from nursing staff. This breach was not seen as negligence on part of the CNA—instead reflecting systemic issues related to inadequate staffing or nurse availability when urgent needs arose among residents.

In summary, reviews concerning The Waters of Dillsboro reveal a complex picture marked by strengths and weaknesses within its operations. While certain caregivers like CNAs managed to forge meaningful connections with residents through genuine compassion—challenging preconceived notions about assisted living—the overarching atmosphere remains troubled by inefficiencies concerning nursing staff adequacy and organizational commitment to executing promised improvements in patient care practices. Families seeking long-term placements may find themselves weighing these qualities closely against their loved ones’ specific needs before making final decisions regarding residency at such facilities.

Pharmacies

• Deville Pharmacies (0.1 miles)
• Dillsboro Drug Store (0.1 miles)
• CVS Pharmacy (9.1 miles)
• Walgreens (9.2 miles)
• Walmart Pharmacy (9.9 miles)
• Kroger Pharmacy (10.6 miles)
• George's Family Pharmacy (11 miles)

Places of Worship

• Dillsboro Church Of Christ (1 miles)
• Women of Alabaster Ministry (2.4 miles)
• Mt Tabor United Methodist (3.4 miles)
• Mt Sinai United Methodist Church (5.3 miles)
• Church of Christ (6.6 miles)
• Moores Hill First Baptist Church (6.7 miles)
• First Baptist Church (6.8 miles)

Restaurants

• Friendship Tavern & Family Restaurant (6 miles)
• Los Potros Mexican Restaurant (7.8 miles)
• Milano's Italian Inn (8.7 miles)
• Tequila's (8.8 miles)
• Flavors Ice Cream & Deli (8.8 miles)
• Jonny's Roadhouse (9 miles)
• Eric's Bay View Grill (9.4 miles)

Physicians

• St Elizabeth Physicians (8.6 miles)
• Dr Raymond Keith Jarman, MD (8.7 miles)
• Dr. Black's Eye Associates (10.9 miles)
• King's Daughters' Medical Building (11.1 miles)
• Oncology Hematology Care (11.2 miles)
• DCH Medical Office Building (11.3 miles)
• Head & Neck Surgery Associates (11.4 miles)

Parks

• Versailles State Park (11.1 miles)
• Riverfront Park (12.1 miles)
• Ripley County Parks & Rec (14.8 miles)
• R County Parks (15 miles)

Hospitals

• The Dearborn County Hospital Foundation (11.3 miles)
• Bed Techs (12.5 miles)
• Dearborn County Hospital (13.2 miles)

Transportation

• Steinfort Taxidermy (12.3 miles)
• U-Haul (13.9 miles)
• U-Haul (15.2 miles)

Cafes

• Funny Farm Coffee (12.4 miles)
• Willie's Sports Cafe (15 miles)

Theaters

• Osgood Damm Theatre (14.7 miles)