Sullivan Rehab & Health Care Center in Sullivan, IL
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Information last verified:
11 Hawthorne Lane, Sullivan, IL 61951
For more information about senior living options: (844) 490-3973
Petersen is described as a motivated group of people who help others navigate the sometimes turbulent waters of healthcare. Some staff are described as really trying to care for residents. A staff member expresses love for the residents and strives to cook the best meals for them. The care team is portrayed as valuing respectful treatment, not yelling at residents and never leaving them wet or dirty. Petersen is recommended to those who want help navigating healthcare from a motivated group of people.
The facility doesn’t care about its residents and can’t keep good staff. The place isn’t recommended for loved ones. A wife was there for three days before an ambulance to the hospital; the care received was disappointing and the rehab facility isn’t recommended. Upon arrival, the facility smelled like urine, prompting immediate departure. Staff yelled at residents when they needed help and left them wet and dirty; most staff don’t care. The building has a nasty smell, is falling apart, with outdated beds and junk in hallways; it is severely understaffed and nurse call lights go unanswered for over an hour. There are reports of insufficient food, with meals late or scarce and residents often going without until after 6 pm. There are claims the facility should be shut down and that negative reviews are being deleted.This community is best suited for families who must supervise care closely and are prepared to intervene when concerns arise. It is not a fit for residents who rely on consistent, proactive bedside attention, rapid response to calls, or a clean, well-maintained environment. The best-case scenario here is a short-term rehab or transitional stay where family members can monitor daily care, advocate with staff, and be ready to move a loved one if conditions fail to improve. In short, this setting rewards vigilance and decisive action more than it rewards dependable, hands-off care.
The most persistent red flags center on staffing, responsiveness, and basic upkeep. Several reviews describe persistent under-staffing that leaves residents waiting for help and call bells unanswered for extended periods. The result is a pattern of rushed, inconsistent care at best, and neglect at worst, with multiple accounts of residents being left wet or dirty after needs were identified. Reports of yelling or rough treatment when assistance was requested cast a long shadow over the daily experience, eroding trust between families, residents, and the care team. Compounding the problem are tangible environment concerns: a building that feels worn, with odors and outdated beds, clutter in hallways, and what appears to be insufficient housekeeping to keep shared spaces orderly and safe.
Even where a few staff members demonstrate genuine care, these positive gestures are overwhelmed by systemic gaps. The occasional staffer who truly tries to help cannot compensate for chronic understaffing, inconsistent supervision, or lapses in basic resident dignity. One review notes a caregiver who loves residents and does their best, yet the overall picture remains tarnished by ongoing problems. The contrast between isolated acts of compassion and the broader pattern makes it clear that one or two dedicated workers cannot overcome structural deficiencies that affect every shift and every resident experience. Families must weigh these isolated positives against the daily realities that seriously compromise safety and well-being.
From a safety and medical-rehab perspective, the feedback is troubling. A resident’s stay lasting only a few days before a crisis required hospitalization signals a deeper risk profile under the current operation. While it cannot be assumed that every patient will encounter the same outcome, the anecdotes point to a facility where medical stability and timely escalation of concerns are not consistently reliable. For families seeking assurance about rehab progress, this inconsistency in clinical responsiveness becomes a determinative factor. The emotional and financial cost of a potential readmission, coupled with the stress of handling concerns locally, makes this a high-stakes consideration rather than a secondary worry.
Environment and operations compounds the decision risk. Sensory and logistical concerns, odor on entry, an aging building, and equipment or supply issues, frame day-to-day life in ways that can undermine recovery or ongoing comfort. Reports of bed storage in hallways and delayed meals point to supply-chain and logistics problems that erode the resident experience and disrupt planning for families. The organizational tone comes through in suggestions that management lacks a clear, ongoing plan to address widespread complaints, and rumors about review-stacking or data manipulation undermine confidence. In a setting where every detail from meal timing to call-light response impacts recovery, these gaps are not cosmetic; they shape outcomes.
For families weighing next steps, a clear, disciplined decision path is essential. This community may still serve in a pinch for families who can commit to daily oversight, rigorous bedside advocacy, and rapid relocation if red flags reappear. Before deciding, visitors should conduct fresh, candid conversations with leadership and frontline staff about staffing levels across shifts, average call-light response times, and specific steps taken when a resident’s needs go unmet. Tour thoroughly with attention to cleanliness, odor, and maintenance. Speak with current residents or family members about their recent experiences, and request a concrete plan for addressing any deficiencies uncovered during the tour. If assurance on these dimensions cannot be produced, alternatives with stronger staffing culture, cleaner environments, and demonstrable response protocols should be pursued without hesitation. In practical terms, this community demands vigilance, contingency planning, and a willingness to move promptly if care standards do not rise to meet family and resident expectations.
123 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sullivan Rehab & Health Care Center is a premier assisted living community located in Sullivan, IL. Our center offers a wide range of amenities and care services to ensure the comfort, convenience, and well-being of our residents.
In terms of amenities, we provide a beauty salon for our residents to enjoy regular grooming and styling services. We also offer cable or satellite TV in each room for entertainment purposes. Community operated transportation is available for outings and appointments, while our computer center allows residents to stay connected with loved ones or engage in online activities.
Our dining room offers restaurant-style dining, where residents can enjoy delicious and nutritious meals prepared by our skilled culinary team. Special dietary restrictions are accommodated to ensure everyone's specific needs are met. Additionally, residents have the option of using our kitchenette for their own meal preparation if desired.
To promote physical well-being, we have a fitness room equipped with exercise equipment. Our garden provides a serene outdoor space where residents can relax and enjoy nature. Indoor recreation options include a gaming room, small library, and wellness center for mental well-being.
We provide comprehensive care services to meet the individual needs of our residents. This includes assistance with activities of daily living such as bathing, dressing, and transfers. Our 24-hour call system ensures that help is always available when needed. Medication management is also provided to ensure proper administration of medications.
At Sullivan Rehab & Health Care Center, we prioritize social engagement and offer various activities to keep residents active and entertained. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities coordinated by our caring staff.
Conveniently located near pharmacies, physicians' offices, restaurants, transportation options, and places of worship; Sullivan Rehab & Health Care Center ensures that all necessary resources are easily accessible to our residents.
Overall, our assisted living community provides a comfortable and supportive environment where seniors can thrive while receiving personalized care based on their unique needs and preferences.
Sullivan Rehab & Health Care Center is located at 11 Hawthorne Lane, Sullivan, IL 61951 in Moultrie County, Illinois
Sullivan Rehab & Health Care Center on seniors.fyi includes 10 photos including images showing decor, outdoor, building, landscaping, interior, flag, parking, lighting, and more.
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Interior
Outdoors
Decor
Building
Trees
Landscaping
Garden
Bathroom
Urban
