Sullivan Rehab & Health Care Center

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  • Interior

    A view of a reception area featuring a dark counter and office environment.

  • Outdoors

    A beautiful sunset with a flag waving in the foreground.

  • Decor

    A simple and modern living room setup featuring a comfortable sofa, decorative shelf, and a television.

  • Building

    A view of a building with a green awning and flags on display.

  • Trees

    A beautiful sunset casting warm hues across the sky, with silhouettes of trees and a building in the foreground.

  • Landscaping

    A welcoming outdoor seating area with a green awning and beautiful flower arrangements.

  • Garden

    A charming corner garden featuring vibrant flowers and a quaint white picket fence.

  • Bathroom

    A cozy bathroom vanity setup featuring a mirror, chair, and neatly arranged towels.

  • Urban

    A vibrant sunset paints the sky in shades of pink, casting a beautiful glow over the urban landscape.

Sullivan Rehab & Health Care Center

11 Hawthorne Lane, Sullivan, IL 61951

For more information about senior living options: (844) 490-3973

3.4 from 11 reviews
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Skilled Nursing Facility

Overall Review of Sullivan Rehab & Health Care Center

Pros

  • pro A reviewer recommends Petersen for those needing help navigating healthcare, calling Petersen a motivated group.
  • pro The author expresses love for residents and a commitment to cooking the best possible meals for them.
  • pro Some staff members truly try to help residents.
  • pro A family member is happy to be out of the facility.

Cons

  • pro They were very disappointed in the care she received and would not recommend the rehab facility.
  • pro The facility smelled like urine upon entry.
  • pro A family member was yelled at when he needed anything and left wet and dirty because staff believed he did it on purpose.
  • pro Most of the staff don't care.
  • pro The building is falling apart and the facility is old and outdated, with junk beds and junk stored in hallways.
  • pro They overheard staff talking about not getting enough food on the truck and trying to figure out what to do.
  • pro Residents are lucky if they eat before 6pm.
  • pro The place is WAY understaffed and nurse call lights go unanswered for over an hour.
  • pro It needs a manager who has a clue and should not delete the tons of bad reviews on its website.
  • pro This place needs to be shut down ASAP.
  • pro It is unbelievable that this is allowed to operate like this.

Review

There are several highly troubling experiences described by family members and loved ones who interacted with this rehab facility, painting a picture of care that was at times alarming and inconsistent. One account centers on a wife who was in the facility for just a few days before needing ambulance transport to the hospital. The writer expresses clear disappointment with the care her spouse received, stating outright that they would not recommend the rehab facility based on that experience alone. The sentiment is echoed by others who have wrestled with whether to place a family member there, only to be deterred by the realities they witnessed upon entry.

Upon entering the building, several reviewers were struck by an immediate odor problem, specifically a smell described as urine. This sensory impression was so off-putting that it led to prompt decisions to leave the facility. The repeated perception of odor signals a broader concern about hygiene and overall cleanliness within the environment, concerns that recur in multiple parts of the accounts and color subsequent judgments about the place.

Lifting the veil a bit on the day-to-day care, the reviews recount situations where residents were left unattended or inadequately cared for. In one instance, a family member in the facility was yelled at when asking for help, and there are explicit accusations that the resident was left wet and dirty because staff believed the behavior was intentional. The tone across these recollections is that most of the staff did not seem to care, while a smaller subset who did try to provide good care described themselves as limited by the circumstances. The writer who has 15 years of nursing home experience makes a pointed contrast: even with the heavy demands of the job, yelling at residents and leaving them in distress is unacceptable and contrary to professional standards they once upheld.

There is also a strong sense of attachment and heartbreak that accompanies these reviews. The author who loves their residents and speaks about cooking for them implies a personal connection to the people under care, a bond that makes the observed neglect particularly painful. The statement "you get attached" hints at the emotional strain that comes with witnessing subpar care and feeling powerless to change it, underscoring how difficult it is for families to reconcile their affection for residents with the realities of the facility's operations.

Amid these criticisms, there is a surprising inclusion of a more ambivalent or mixed note about the broader healthcare navigation landscape. One portion of the writing shifts to endorse Petersen as a resource for those trying to navigate the sometimes turbulent waters of healthcare. The language suggests that Petersen represents a motivated group offering guidance, even as the immediate experiences at the rehab facility remained deeply troubling. This juxtaposition creates a nuanced portrait: while the facility's day-to-day care drew sharp and repeated criticisms, there was still a recommendation for a separate service aimed at helping people navigate healthcare systems.

The final, most visceral portrait in these accounts describes a facility in serious decline. Reviewers characterize the building as nasty and falling apart, with outdated beds and clutter - junk stored in hallways and beds taking up space. There are startling anecdotes about conversations regarding insufficient food from a recently arrived truck, implying supply chain or delivery issues that leave residents underfed or undernourished at times. The claim of being "understaffed" is echoed by multiple voices, including a nurse call light left unanswered for over an hour, suggesting a breakdown in the most basic responsive care. The overall assessment is that leadership and management are not meeting the needs of residents, with some reviewers explicitly calling for a manager who understands what they're doing and a broader accountability for the facility's operations.

In closing, these accounts convey a consistent thread: a mix of personal attachment to residents, disillusionment with the quality and reliability of care, and a sense that the facility is not meeting essential standards of safety, hygiene, and attention. The residents' welfare appears to have been compromised in moments of high demand and systemic under-resourcing, leaving families wary about recommending the place or entrusting it with future care. Some reviewers express a clear belief that corrective action is necessary, even to the point of shutting the operation down, while others hold out hope that independent navigation services can help families avoid or mitigate similar distress in the future. The overarching takeaway is a cautionary one: the experiences described reveal serious shortcomings in care, cleanliness, and responsiveness that have a real impact on those who rely on the facility for help and protection.

Features

Housing

  • 123 resident community capacity 123 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Sullivan Rehab & Health Care Center is a premier assisted living community located in Sullivan, IL. Our center offers a wide range of amenities and care services to ensure the comfort, convenience, and well-being of our residents.

In terms of amenities, we provide a beauty salon for our residents to enjoy regular grooming and styling services. We also offer cable or satellite TV in each room for entertainment purposes. Community operated transportation is available for outings and appointments, while our computer center allows residents to stay connected with loved ones or engage in online activities.

Our dining room offers restaurant-style dining, where residents can enjoy delicious and nutritious meals prepared by our skilled culinary team. Special dietary restrictions are accommodated to ensure everyone's specific needs are met. Additionally, residents have the option of using our kitchenette for their own meal preparation if desired.

To promote physical well-being, we have a fitness room equipped with exercise equipment. Our garden provides a serene outdoor space where residents can relax and enjoy nature. Indoor recreation options include a gaming room, small library, and wellness center for mental well-being.

We provide comprehensive care services to meet the individual needs of our residents. This includes assistance with activities of daily living such as bathing, dressing, and transfers. Our 24-hour call system ensures that help is always available when needed. Medication management is also provided to ensure proper administration of medications.

At Sullivan Rehab & Health Care Center, we prioritize social engagement and offer various activities to keep residents active and entertained. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities coordinated by our caring staff.

Conveniently located near pharmacies, physicians' offices, restaurants, transportation options, and places of worship; Sullivan Rehab & Health Care Center ensures that all necessary resources are easily accessible to our residents.

Overall, our assisted living community provides a comfortable and supportive environment where seniors can thrive while receiving personalized care based on their unique needs and preferences.

Nearby Places of Interest

Physicians

  • Sullivan Clinic (0.1 miles)
  • SBL Sullivan Clinic (0.1 miles)
  • DMH Sullivan Medical Center (1.5 miles)
  • Women's Health Care (14.2 miles)
  • Lidy Judith Fnp (15.3 miles)
  • Amanda M Bramham (15.3 miles)
  • Family Medical Center (15.3 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.3 miles)
  • Mattoon Amtrak Station (14 miles)
  • Mattoon station (14.1 miles)
  • Orange Is The New Ride (14.3 miles)
  • Wildlife Taxidery & Archery (14.4 miles)
  • Alamo (14.7 miles)

Restaurants

  • NorthEnd Pub and Grill (0.8 miles)
  • Toy Bar (1 miles)
  • China King (1.1 miles)
  • The Landing (1.1 miles)
  • Niemerg's Family Winery (9.1 miles)
  • Mi Tierrita (11.7 miles)
  • Yoder's Kitchen (11.7 miles)

Places of Worship

  • Vineyard Church (1 miles)
  • Tree of Life Christian Center (1.1 miles)
  • New Life Tabernacle (1.1 miles)
  • Solid Rock Chapel (1.3 miles)
  • New Life Church (4.3 miles)
  • Allenville Christian Church (4.4 miles)
  • Allenville Christian Church (4.5 miles)

Pharmacies

  • Oakwood Apothecary (1.1 miles)
  • CVS Pharmacy (1.3 miles)
  • Good Neighbor Pharmacy (11.6 miles)
  • Epic Pharmacies (11.6 miles)
  • CVS Pharmacy (14.3 miles)

Parks

  • Wilborn Creek Recreation Area (5.8 miles)
  • Crowder Park (8.7 miles)
  • Arthur Community Park District (11.5 miles)
  • Lytle Park / Pool (13.1 miles)
  • Friendship Park (14.2 miles)
  • Lawson Park (14.6 miles)
  • Mattoon Peterson Park (14.8 miles)

Cafes

  • Foor Family Resturant (9 miles)
  • Roselen's Coffees & Delights (11.6 miles)
  • Korner Cafe (13.9 miles)

Hospitals

  • Sarah Bush Lincoln Health System (15.3 miles)

Frequently Asked Questions

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