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Bridge Care Suites in Springfield, IL

Bridge Care Suites is a nursing home community in Springfield, IL.

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Bridge Care Suites in Springfield, IL

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  • Interior

    Two people conversing in a well-lit dining area with set tables.

  • Outdoors

    An elderly couple smiling and holding flowers while standing outdoors.

  • Bedroom

    A neatly arranged bed with towels and a bathrobe, showcasing a welcoming and luxurious setup.

  • Kitchen

    Two women having a conversation while preparing cookies in the kitchen.

  • Outdoor

    A young woman showing something on a smartphone to an elderly woman in a park.

  • Healthcare

    Advertisement for The Bridge Care Suites highlighting safe and faster recovery options for post-surgery short-term rehabilitation.

3089 Old Jacksonville Road, Springfield, IL 62704

For more information about senior living options: (866) 208-4318

2.9 from 35 reviews
5 stars
13
4 stars
2
3 stars
3
2 stars
2
1 stars
15

Overall Review of Bridge Care Suites

differentiator 10 reviews mention this

Medication and call responses vary

Medication timing and call-button response quality are a major split in residents' experiences.

Several reviews describe serious breakdowns with medication availability, correct dosing, and timing, including cases where residents say prescribed medications were missed or delayed. Others report consistently available professional staffing and communication on care plans, which helped them feel their concerns were addressed. Residents also mention the call system and night coverage unevenly, with complaints about long waits, unreturned calls, and equipment like phones not being reachable when needed.

common 6 reviews mention this

Rehab and physical therapy

Physical therapy and rehab support are frequently described as a strength.

Many reviewers who went for rehabilitation say physical therapy helped them regain strength and mobility, and they describe therapists as attentive and effective. A few reviews also call out that communication about progress was inconsistent, even when therapy skill itself was praised. Overall, residents seem to associate rehab experiences with better outcomes than other parts of the stay.

common 12 reviews mention this

Care staff can be very kind

A number of residents and families describe staff as compassionate and responsive.

Positive reviews commonly highlight nurses, CNAs, and therapy staff as professional, kind, and engaged with residents and families. Some describe administrators and nursing leadership as available and proactive when questions come up. At the same time, multiple critical reviews mention rude or unprofessional behavior, understaffing, and missed basics of care, so the staff experience appears inconsistent from reviewer to reviewer.

caveat 7 reviews mention this

Rooms and cleanliness draw complaints

Reviewers disagree sharply on whether rooms feel clean and updated.

Several reviews describe a need for updates and ongoing cleanliness issues, including stained chairs, dirty carpets, and rooms that look worn. Other reviewers say the facility is clean and well maintained, and they mention cleanliness and a comfortable environment as reasons their loved one did well. Taken together, residents' reports suggest the condition of rooms and housekeeping can be hit or miss.

caveat 6 reviews mention this

Dining is praised and criticized

Food quality is inconsistent across reviews, even when residents like the dining room.

Some reviewers say meals were decent or very good, and a few specifically mention the dining room experience and that food was prepared for them. Others use strongly negative language about the food being awful or not nutritious. Reviews also include concerns about meal handling and basic assistance, which may help explain why dining comes up both positively and negatively.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 75 resident community capacity 75 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Capital (4 miles away) Capital (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Watson Orthopaedics (0.2 miles)
  • Kids at Koke Mill (0.2 miles)
  • Koke Mill Express Care (0.2 miles)
  • Memorial SportsCare (0.2 miles)
  • Memorial Physician Service-Koke Mill (0.2 miles)
  • Physicians Group Associates (0.2 miles)
  • Asthma-Allergy Center (0.2 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • Pill Box Pharmacy (0.6 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.6 miles)
  • County Market (1.7 miles)
  • Schnucks (1.8 miles)

Restaurants

  • Taco Gringo (0.4 miles)
  • McDonald's (1.1 miles)
  • Xochimilco Mexican Food (1.2 miles)
  • Sonic Drive-In (1.2 miles)
  • Brickhouse Grill & Pub (1.2 miles)
  • Finley's Tap House (1.3 miles)
  • Casey's Pub (1.4 miles)

Cafes

  • Brunchfield Cafe (0.5 miles)
  • Pease's at Bunn Gourmet (0.9 miles)
  • Grab-A-Java (1.6 miles)
  • Panera Bread (1.7 miles)
  • D&J Cafe (2.4 miles)
  • Caribou Coffee (2.4 miles)
  • Oh-Icee (2.4 miles)

Hospitals

  • Fresenius Kidney Care (1.2 miles)
  • Land (1.8 miles)
  • Health Care Service Corporation (2.4 miles)
  • The Regional Cancer Center (3.4 miles)

Places of Worship

  • West Side Christian Church (1.3 miles)
  • Hope Evangelical Free Church (2.9 miles)

Transportation

  • U-Haul Moving & Storage (1.9 miles)
  • Enterprise Rent-A-Car (3.1 miles)

Parks

  • Vredenburg Park (2.1 miles)
  • Douglas Park (2.8 miles)
  • Centennial Park (3.1 miles)

Theaters

  • AMC CLASSIC Springfield 12 (2.4 miles)

Frequently Asked Questions

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