Bridge Care Suites in Springfield, IL
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3089 Old Jacksonville Road, Springfield, IL 62704
For more information about senior living options: (844) 490-3973
The staff are caring, compassionate, and kind beyond words. The physical therapists are remarkable and top-notch. The nurses are professional, very kind, and attentive to residents' needs. The food is good, and meals are enjoyed by residents. The Bridge Care Suites is described as a well-cared-for home where residents feel supported and valued. The administration is praised for stellar leadership and accessibility. The facility is clean and has earned recognition for safety, including low COVID cases.
The building needs updating, with a fresh paint job to replace the boring beige. They would give 0 stars and do not recommend bringing a loved one here. His grandpa's two-week stay was the worst, with noticeable regression. Medication availability was a serious issue: the wrong medications were given initially, spiking his sugar and leading to pneumonia. They charged $350 to reserve a room for one day, contrary to Medicare guidelines to hold rooms for 10 days. Medications were taken at 11 pm due to understaffing, causing him to take them on an empty stomach and develop gastritis. There were stains all over chairs in patient rooms. An overdose occurred, resulting in an emergency room visit. The staff were very poor; a nurse slept on duty and was unprofessional. The facility felt like a prison - staff are non-existent or arrive hours after being called, and critical medicines were not provided on time.Bridge Care Suites in Springfield, IL is best suited for families pursuing skilled nursing with strong rehabilitation potential, where the care team's warmth and hands-on therapy can yield meaningful progress. The community has earned praise for its on-site therapists and nursing staff, and several families point to a compassionate, family-like atmosphere that helps residents settle in and stay engaged. The facility's current branding as Springfield Suites reflects a continuing emphasis on short-term rehab and long-term nursing care, with several residents thriving under attentive therapy and dedicated nursing attention when staffing is adequate.
Those who should consider alternatives are families for whom medication safety and consistent staffing are non-negotiable. Repeated comments about medication mismanagement, delays, and even hospital readmissions due to medical oversights create a real red flag for anyone whose loved one depends on precise, timely drug administration. Add to that reports of rude or inattentive staff, uneven care across shifts, and routine gaps in responding to call lights, and the case for looking elsewhere becomes strong for residents with high medical complexity or those who require near-perfect reliability in daily routines. Prospective residents should also weigh environmental concerns, since multiple reviews flag outdated d?cor, stained chairs, and rooms that feel less refreshed than desired.
On the upside, the strongest, recurring pro is the quality of therapy and the capability of the skilled nursing team when fully staffed. Several families recount remarkable progress in physical therapy, with therapists who push for real gains and a therapeutic atmosphere that motivates residents. The nursing staff is repeatedly described as caring, professional, and responsive, especially during clear, well-communicated care planning. Food is cited positively by both long-term residents and short-term rehab patients, contributing to overall comfort and nutritional intake. For families seeking a facility where therapy and nursing competence can drive recovery and maintain mobility, these elements are meaningful strengths that can offset some daily frictions when present.
However, the main drawbacks are recurring and systemic enough to demand sober consideration. Medication errors, timing issues, and lapses in routine oversight contribute to hospitalizations or medical setbacks, undermining the rehab-centered promise. Staffing inconsistencies - including instances of staff being unavailable, or appearing overwhelmed - feed a perception of uneven care and lead to missed updates or routine tasks like linen changes or room upkeep. Cleanliness and upkeep appear uneven as well, with anecdotes of worn furnishings, stained seating, and beds not being made consistently. Some families report distressing incidents, from miscommunication to outright neglect of call lights or urgent needs, underscoring a risk profile that cannot be ignored.
The balance of pros and cons suggests a nuanced decision approach. For families prioritizing rehab outcomes and who can actively participate in oversight - regular check-ins, careful medication verification, and prompt escalation when issues arise - Bridge Care Suites can deliver tangible gains and compassionate day-to-day care. Yet for those whose loved one requires meticulous medication management, a spotless environment, and consistently proactive staff responsiveness, the risk of lapses may outweigh the benefits. The positive experiences often hinge on stable staffing, strong administrative leadership, and a culture of attentive, patient-centered care; when those conditions falter, the negatives quickly become dominant.
Practical next steps for families include arranging multiple visits at different times and speaking with both therapy and nursing staff to gauge consistency across shifts. Request current staffing ratios, review the most recent survey or inspection findings, and verify the facility's protocols for medication administration, error tracking, and urgent-family communication. If this community is under consideration, inquire about a structured care plan with measurable rehab goals, and discuss how potential concerns would be escalated and resolved. For those weighing alternatives, compare neighboring options with reputations for steadier med-management practices, cleaner environments, and more consistently available staff. When Bridge Care Suites aligns with a clear oversight plan and a proactive team, it can be a strong choice; if not, it is prudent to keep exploring other options to avoid compromising safety and reliability.
75 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Capital (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bridge Care Suites is an assisted living community located in Springfield, IL. We offer a variety of amenities to ensure that our residents have a comfortable and enjoyable stay with us. Our amenities include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, dining room, fitness room, fully furnished rooms, a gaming room, garden area, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor space for relaxation and recreation, private bathrooms, restaurant-style dining experience, a small library for book lovers, telephone access in each unit, transportation arrangement for non-medical needs such as shopping or social outings if required by our residents. We also provide transportation services for medical appointments to make sure our residents can easily access the healthcare they need. Our wellness center offers various programs and activities to promote mental wellness among our residents.
In terms of care services provided at Bridge Care Suites 24-hour call system is available for immediate assistance if needed; round-the-clock supervision is also provided to ensure the safety and well-being of our residents. Our trained staff assists with activities of daily living such as bathing and dressing. We also provide assistance with transfers for those who may need help moving around. Special dietary requirements are catered to with diabetes diets and special dietary restrictions taken into consideration when preparing meals. Medication management services are available to help residents with their medication schedule.
At Bridge Care Suites we believe in creating an engaging and vibrant community where our residents can enjoy their lives to the fullest. Our activities program includes fitness programs designed for all abilities and interests; planned day trips allow our residents to explore nearby attractions; resident-run activities provide opportunities for engagement and socialization; scheduled daily activities keep everyone entertained throughout the day.
For convenience and accessibility purposes we have several facilities located nearby including cafes, parks,, pharmacies physicians restaurants transportation places of worship theaters hospitals making it easy for our residents to access essential services within close proximity to our community.
Bridge Care Suites is located at 3089 Old Jacksonville Road, Springfield, IL 62704 in Sangamon County, Illinois
Bridge Care Suites on seniors.fyi includes 8 photos including images showing bedroom, outdoors, healthcare, dining, interior, kitchen, cooking, outdoor, and more.
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