Alden North Shore Rehab & Health Care Center in Skokie, IL
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5050 West Touhy Avenue, Skokie, IL 60077
For more information about senior living options: (844) 490-3973
Alden Rehab Center is described as a perfect place for a loved one to recover. The staff are very nice and welcoming, with front desk personnel like Tatyana greeting visitors with a warm smile. The facility is clean, immaculate, and welcoming, reminiscent of the Ritz Carlton of rehab facilities. The nursing staff, including Nati and Jennifer, are amazing—patient, kind, and genuinely caring. Gian, the admissions director, is always on site and available to answer questions, providing peace of mind. PT and OT therapists Marek and Michelle are highly professional and kind, delivering impressive results. Angela, the administrator, is phenomenal and sets a tone of dedication and kindness. Nurses Dana and Nati are warm, attentive, and make a meaningful difference in recovery. The meals are tasty with ample options, and the dining experience is pleasant.
The facility did not return calls and showed little concern for families seeking updates. The reviewer warned others not to send a loved one there due to a lack of communication and care. Nurses ignored patients and families, leaving residents unattended. The reviewer alleged a death occurred as a result of poor care and blamed the facility. The place smelled of urine and feces, indicating neglect and poor hygiene. It was described as the worst nursing home, with unlicensed staff and rude behavior. Admissions staff were rude, unprofessional, and lacked empathy. Residents developed bedsores and other complications from extended bed rest, signaling inadequate care.This community is best suited for families seeking short-term, high-intensity rehabilitation after surgery or fracture, especially hip or femur injuries, in a setting that feels homey and welcoming. Skokie’s Alden North Shore Rehab & Health Care Center consistently earns praise for its robust therapy program and attentive 24-hour nursing, paired with clean, comfortable rooms and a dining environment that supports recovery. Several reviewers describe the facility as having a “Ritz Carlton” level ambiance in its care and surroundings, and many families point to the therapy teams as a core strength that drives meaningful progress toward going home.
Those who may want to consider alternatives are families who need rock-solid consistency in communication and administrative reliability. A sizable cluster of reviews highlights recurring gaps in responsiveness, front desk delays, missed calls, and admissions staff who sometimes come across as dismissive or evasive. Other complaints focus on under-staffing, gaps in daily operations, and reports of care-management lapses. In some accounts, families allege inadequate oversight, delays in addressing medical questions, and even more serious concerns about safety and harm. For families relying on clear, steady updates and tightly coordinated discharge planning, these threads warrant careful scrutiny.
On balance, the strongest positives center on the clinical care pathway: physical therapy and occupational therapy that feel purposeful and intense, delivered by therapists who combine technical skill with genuine encouragement. Therapists such as Marek and Jennifer are cited as consistently professional and effective, with others like Monica and Lillia stepping in capably when needed. Nursing staff such as Dana and Nati are repeatedly described as warm, attentive, and responsive, contributing to a sense of dignity and safety during recovery. Angela, the administrator, is frequently credited with laying a clear care framework, while the admissions director Gian is noted for being accessible and supportive when families navigate questions about treatment plans. The environment, clean rooms, thoughtful dining, and engaging activity options, amplifies the sense that recovery is achievable within a reassuring, comfortable setting.
These strengths offset the main cons only to a point. For families prioritizing recovery outcomes, the solid therapy results, quick nurse responsiveness, and a generally favorable atmosphere can make a substantial difference in progress toward discharge. The combination of 24-hour nursing coverage and the ability to receive outside appointments without sacrificing daily therapy can further tilt the balance in favor of Alden North Shore for those whose loved ones thrive on structured, hands-on rehabilitation. However, the favorable aspects do not erase the legitimacy of persistent concerns voiced by other families: significant complaints about communication breakdowns, reports of neglect or insufficient care in certain instances, and allegations of unsafe or unsatisfactory medical management. These counterpoints create a meaningful risk for residents with higher safety or supervision needs.
Prospective residents who require consistent, proactive administrative support or a guaranteed private-room experience should approach this community with heightened diligence. The private-room issue surfaces repeatedly, with some reviews indicating limitations or variability in room assignments. In addition, the spectrum of firsthand accounts suggests that operations can falter under staffing pressure, and that frontline staff quality may vary by shift or department. For residents with complex medical regimens, or families who expect meticulous documentation and timely physician updates, the facility’s documented inconsistencies could translate into disconnects during critical moments.
A practical, action-oriented path emerges from these observations. If considering Alden North Shore, a thorough on-site tour is essential, with explicit requests to meet the supervising nurse, the therapy team, and the administrator who will oversee the plan of care. Observe therapy sessions, meal service, and cleanliness firsthand, and request to review the current discharge plan and progress notes. Probe the current staff-to-patient ratios, confirm private-room availability, and ask for written care goals and timelines. Compare these findings with nearby facilities that emphasize consistent communication and stronger family liaison practices. In the end, Alden North Shore delivers compelling rehabilitation value for those who prioritize intensive therapy, compassionate bedside care, and a warm, home-like environment; yet the decision must be tempered by diligent verification of communications, safety assurances, and the facility’s capacity to maintain steady, accountable operations over the stay.
93 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (8 miles away) Chicago Midway (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Alden North Shore Rehab & Health Care Center is a premier assisted living community located in the beautiful city of Skokie, IL. Offering a wide range of amenities and exceptional care services, this community aims to provide residents with a comfortable and fulfilling lifestyle.
The community boasts an array of amenities designed to enhance the well-being and enjoyment of its residents. A beauty salon offers hair and beauty services for those who wish to pamper themselves, while cable or satellite TV provides entertainment options. Community-operated transportation ensures easy access to nearby destinations, and a computer center is available for residents to stay connected digitally. The dining room serves delicious meals in a restaurant-style setting, and there is also the option for private dining in each resident's fully furnished apartment. For recreation, there is a fitness room, gaming room, garden, small library, and outdoor space where residents can relax and engage in activities of their choice. Wi-Fi/high-speed internet connectivity allows residents to stay connected online.
Care services at Alden North Shore Rehab & Health Care Center are comprehensive and designed to meet the unique needs of each resident. With 24-hour supervision and a call system in place, help is always just a button away. Trained staff members assist with daily living activities such as bathing, dressing, and transfers as needed. Medication management ensures that medication schedules are followed accurately. Special dietary needs are catered to through diabetes diets and other restrictions if necessary. Transportation arrangements are available for non-medical purposes as well as doctor's appointments.
Alden North Shore Rehab & Health Care Center strives to create an engaging environment for its residents through various activities. Concierge services are offered to assist with any specific requests or requirements. Fitness programs promote physical wellness, while planned day trips provide opportunities for exploration outside the community. Residents can also participate in resident-run activities organized within the community on a regular basis.
Conveniently situated near cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals, Alden North Shore Rehab & Health Care Center offers a convenient location for residents and their families.
Overall, this assisted living community provides a warm and welcoming atmosphere with top-notch amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.
Alden North Shore Rehab & Health Care Center is located at 5050 West Touhy Avenue, Skokie, IL 60077 in Cook County, Illinois
Alden North Shore Rehab & Health Care Center on seniors.fyi includes 5 photos including images showing interior, dining, decor, bedroom, exercise equipment, treadmill, workout space, exercise, and more.
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