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Alden North Shore Rehab & Health Care Center in Skokie, IL

Alden North Shore Rehab & Health Care Center is a nursing home community in Skokie, IL.

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Alden North Shore Rehab & Health Care Center in Skokie, IL

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5050 West Touhy Avenue, Skokie, IL 60077

For more information about senior living options: (866) 208-4318

3.3 from 45 reviews
5 stars
21
4 stars
4
3 stars
2
2 stars
3
1 stars
15

Overall Review of Alden North Shore Rehab & Health Care Center

differentiator 18 reviews mention this

Physical therapy is consistently strong

Physical therapy and occupational therapy receive frequent praise for professionalism and results.

Many residents and families describe PT and OT as a standout, with therapists who work consistently and adjust care to individual needs. Multiple reviews highlight daily therapy and focused sessions, including examples of both physical and occupational work. Even among critical reviews, at least a few specifically call out physical therapy as the main good part of the stay.

common 21 reviews mention this

Staff care feels attentive

Residents and families repeatedly describe staff as kind, friendly, and respectful.

A large share of reviews say staff members are welcoming and patient, including front desk and nursing assistant interactions. Several families name specific team members and describe feeling supported during difficult rehab stays. Other reviews contrast that experience with problems such as rude behavior or poor follow-through, but the overall review tone for many visits remains positive about day-to-day staff attitude.

common 6 reviews mention this

Food is praised, with some misses

Dining gets mixed reactions, with several residents praising meal options and presentation.

Some reviews say meals are tasty, served hot, and come with options if residents do not like what is planned. Others describe dining negatively, including one report of food being cold and another mentioning isolation affecting rehab time. The community also has reviews describing the dining room experience and the ability to eat in one’s room.

  • An interior view of a restaurant dining area with tables and chairs arranged neatly.
  • A modern and cozy interior featuring a reception area with snacks and a seating area in the background.
caveat 8 reviews mention this

Cleanliness is both praised and questioned

Cleanliness is not uniform across reviews, with both comfort and serious hygiene concerns described.

Several reviews praise the environment as clean and well maintained, including routine cleaning and fresh linens. But other reviews raise concerns about odor, bedsores, torn bedding, and not changing linens or assisting with basic care consistently. Even when therapy quality is praised, these cleanliness and hygiene issues show up as recurring complaints in multiple negative reviews.

caveat 9 reviews mention this

Communication problems come up often

Families mention frequent communication gaps around care updates and returning calls.

Some reviewers report difficulty getting in touch, not receiving call backs, or struggling to get help when questions come up about medical conditions. Several negative reviews describe missing updates, lack of follow-up, or issues reaching the right person after repeated attempts. On the positive side, at least a few reviews describe staff helping families connect to nurses or making sure concerns are understood.

caveat 5 reviews mention this

Staffing feels short at times

Some reviews describe understaffing that affects responsiveness and basic support.

Several critical reviews point to shortages or gaps that lead to delayed attention, including problems getting help and not enough staff to handle needs. One review also ties staffing concerns to daily care items like linen availability and consistent assistance. Positive reviews exist as well, but staffing complaints are specific enough to stand out as a recurring concern for some families.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 93 resident community capacity 93 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago O'Hare International (8 miles away) Chicago O'Hare International (8 miles away)
  • Chicago Midway (16 miles away) Chicago Midway (16 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Theaters

  • AMC Village Crossing Theatre (0.6 miles)
  • AMC Rosemont 18 (6.2 miles)

Physicians

  • North Shore Physicians Group (0.6 miles)
  • Resurrection Medical Center Professional Building (3.5 miles)
  • Physicians Cosmetic Institute (6.9 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3 miles)

Restaurants

  • Chick-Fil-A (0.8 miles)
  • Superdawg Drive-In (2 miles)
  • Raising Cane's Chicken Fingers (2.9 miles)
  • Culver's (4.1 miles)
  • R Public House (4.4 miles)
  • Little Bad Wolf (4.8 miles)
  • Panda Express (4.9 miles)

Transportation

  • Cta (2.9 miles)
  • Jefferson Park Bus Terminal (2.9 miles)
  • Cta (4.2 miles)
  • CTA Jarvis (4.4 miles)
  • CTA-Linden (5.3 miles)
  • Cta (5.7 miles)
  • Cta (5.9 miles)

Cafes

  • Starbucks (3.4 miles)
  • Little Beans Cafe (3.4 miles)
  • Starbucks (3.5 miles)
  • Starbucks (4.5 miles)
  • Starbucks (5 miles)
  • Starbucks (5.3 miles)
  • Starbucks (5.4 miles)

Parks

  • Warren Park (3.4 miles)
  • Portage Park (4 miles)
  • Dubkin Park (4.3 miles)
  • Independence Park (4.4 miles)
  • Horner Park (4.6 miles)
  • Dawes Park (4.7 miles)
  • Centennial Park (4.9 miles)

Hospitals

  • Saint Francis Hospital (3.7 miles)
  • Swedish Covenant Hospital Cancer Care (3.8 miles)

Places of Worship

  • Baha'i House of Worship (5.6 miles)

Frequently Asked Questions

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