Aspen Rehab & Health Care
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1403 9Th Avenue, Silvis, IL 61282
For more information about senior living options: (844) 490-3973
The staff at Avenues at Quad Cities speak to residents with respect. Liz visits with caring words and brightens residents' days. The facility is always clean. The nurses and aides respond quickly and cheerfully when help is needed. The staff are kind and truly care about the residents. Liz forms a special bond with residents and goes above and beyond. Liz continues to visit residents on special occasions, such as birthdays. Amy, the BOM, is dedicated and keeps the home running smoothly. This is a great place to be for long-term care. The care is excellent.
It was a horrible place where they abuse the elderly residents. The place stinks. Aspen Rehab and Healthcare, 1403 9th Ave., Silvis, was fined $25,000 and cited for 10 licensure violations related to the choking death of a 62-year-old man on Oct. 10, 2020. This place should be shut down. Not pretty to look at, but the care is excellent.What shines through in the experiences shared about care in the Quad Cities area is a pattern of compassionate, attentive staff who genuinely seem to care about each resident as a person. At Avenues at Quad Cities, families consistently describe a warm, respectful atmosphere where the people who work there treat residents with dignity and kindness. Even though the building itself is older and shows signs of wear, the everyday care feels fresh and thorough: the nurses and aides respond quickly when help is needed, and the environment is kept clean and orderly. This combination - a homey setting with reliable, thoughtful care - appears to make a real difference in the daily lives of residents and their families.
A standout thread in the feedback is the impact of individual staff members who go above and beyond. Liz, who previously served as the Social Services Director, is remembered with affection for the personal bonds she formed with residents. Even after moving to a new company, she doesn't disappear from the scene entirely; she makes sure to stop in and visit, offering a hug and words of care that brighten residents' days. One family member notes how Liz's visits, and the way she treats the residents, have left a lasting impression, underscoring how a single caring professional can lift everyone's spirits. The sentiment is echoed by others who mention how Liz's presence and attention make the home feel like a thriving community rather than just a place to stay.
The leadership and day-to-day operations at Avenues are also highlighted through mentions of Amy, the Business Office Manager (BOM), who is described as a real gem. Her dedication helps keep the home running smoothly, a reminder that good administrative support is a crucial part of quality care. For families who live out of state, this level of organization and responsiveness translates into peace of mind, knowing that there is a capable team watching over their loved ones. The combination of caring frontline staff and dependable administrative leadership creates a picture of a facility where residents are not only cared for physically but also supported emotionally and logistically.
Visitors who've done their own checks point to the tangible positives: a surprise tour revealed an environment that was not only clean but also actively engaging with residents. The staff were pictured as engaged and attentive, actively participating in the residents' day-to-day lives. And while some reviewers acknowledge the building's age, they consistently emphasize that the care and attention far outweigh any cosmetic concerns. One reviewer even sums up the sentiment with a simple line about the overall experience, noting that not only is the service "awesome," but that a long-term care setting can be a great place to be when staffed with people who truly care.
In contrast to the favorable experiences at Avenues, there are reviews about another local facility that paint a starkly different picture. A particular post about Aspen Rehab and Healthcare in Silvis flags the place as a " HORRIBLE PLACE" where abuse of elderly residents is alleged. The reviewer cites a serious historical issue: the facility was fined $25,000 and cited for 10 licensure violations connected to the choking death of a 62-year-old man in October 2020. The tone is urgent and alarmed, with a clear call that such problems, if true, are severe enough to warrant closure. While this stands in contrast to the praise for Avenues, it reflects the wide range of experiences people report when seeking long-term or rehabilitative care for loved ones.
Amid the more alarming claims about Aspen, there are still reminders of what exemplary care looks like. Another set of comments praises staff for being very caring and compassionate, with outstanding, personal attention to each client. Residents are described as being treated well, with staff who explain every move they make with the client, reinforcing a sense of transparency and trust. A mother's positive experience - emphasizing personal attention and clear communication - recurs as a testament to how a dedicated team can make a meaningful difference in safety, comfort, and the overall well-being of residents.
Taken together, the reviews create a nuanced portrait of what families seek in long-term care: a facility that feels like a community, where leadership and front-line staff work in concert to sustain a safe, clean, and supportive environment. At Avenues at Quad Cities, the combination of respectful treatment, personal connections with staff like Liz and Amy, and visible attentiveness from the care team yields a sense of reassurance even across miles. The stories emphasize that the character of the people delivering care - their warmth, promptness, and willingness to go the extra mile - often matters as much as the physical condition of the building itself. In the broader landscape, they also underscore the importance of vigilance and due diligence when evaluating facilities, since experiences can vary widely from one place to another.
63 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Quad City (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Aspen Rehab & Health Care in Silvis, IL is a vibrant assisted living community that provides a wide range of amenities and care services to enhance the quality of life for its residents.
The facility offers a variety of amenities designed to cater to the needs and preferences of its residents. These include a beauty salon for haircuts and styling, cable or satellite TV for entertainment, a computer center for staying connected, and a fully furnished accommodation. Residents can also enjoy recreational activities such as gaming in the dedicated gaming room or spending time in the garden. Additionally, there is a fitness room for physical exercise, a small library for reading enthusiasts, and Wi-Fi/high-speed internet access throughout the community.
Care services at Aspen Rehab & Health Care are comprehensive and ensure the safety and well-being of all residents. This includes 24-hour call system and supervision to provide immediate assistance if needed. Trained staff members assist with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated to meet individual needs, including diabetes diet options. Transportation arrangements are available both within the community and for non-medical purposes.
Dining options at Aspen Rehab & Health Care cater to different dietary requirements through special dietary restrictions menus. Meal preparation and service are provided to ensure residents receive delicious and nutritious meals.
The community offers various activities aimed at promoting engagement and socialization among residents. Concierge services are available to assist with planning day trips or organizing resident-run activities. Scheduled daily activities provide opportunities for participation in fitness programs or planned outings.
In addition to all these features, Aspen Rehab & Health Care benefits from its convenient location with close proximity to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.
Overall, Aspen Rehab & Health Care offers a comfortable living environment supported by exceptional amenities and care services that allow residents to maintain their independence while receiving necessary assistance as per their individual needs.
Aspen Rehab & Health Care is located at 1403 9Th Avenue, Silvis, IL 61282 in Rock Island County, Illinois
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