Hillcrest Retirement Village
Save1740 North Circuit Drive, Round Lake Beach, IL 60073
For more information about senior living options: (844) 490-3973
The staff at Hillcrest Nursing Center goes above and beyond to provide exceptional care for residents, ensuring they feel loved and respected. Residents are actively engaged in a variety of activities, such as bingo and ice cream socials, which helps enhance their quality of life. The facility is clean and well-managed, with pleasant and attentive staff who prioritize the needs of residents. Families receive regular updates about their loved ones' care and progress, fostering a supportive environment. Many families have reported positive outcomes due to the dedication of the therapy department in helping residents regain strength and mobility. Hillcrest has created a welcoming atmosphere where residents can enjoy social interactions with both staff and fellow residents. The administration is responsive to feedback from families, demonstrating a commitment to improving care based on individual needs.
The facility was described as dirty, with poor ventilation and infestations of scabies, mice, and bed bugs. Staff were reported as not very attentive, leading to a lack of care for residents. There were claims that the nursing home had issues with patient safety, such as neglecting to check a resident's pacemaker for over two years. Some residents reportedly experienced distressing conditions, like being allowed to scream in the halls without intervention from staff. One reviewer expressed disappointment over missing personal belongings and lack of proper communication regarding their loved one’s care. Multiple reviews highlighted concerns about the high rate of COVID-19 infections and deaths within the facility. A resident's condition deteriorated due to inadequate monitoring and care prior to hospitalization.The reviews for Hillcrest Nursing Center present a wide range of experiences, showcasing both significant dissatisfaction and profound appreciation for the care provided within its walls. Several reviewers express serious concerns regarding the facility's standards and practices, detailing incidents that raise alarms about safety and hygiene. One individual described a deeply troubling experience concerning their mother's missing belongings, including a ring that was allegedly stolen directly from her finger. This instance of negligence extended further to other personal items like plants and coffee cups, contributing to a feeling of disappointment with the administration of the facility. Compounding these issues were reports of alarming conditions such as patients crying out for help without timely assistance and unsanitary living conditions characterized by infestations—specifically scabies, mice, and bed bugs. Such claims reflect significant worries about health and safety in an environment meant to be nurturing.
In stark contrast to these negative experiences, numerous reviews painted Hillcrest in a more favorable light, highlighting the professionalism and attentiveness exhibited by the staff. Many families expressed gratitude for the excellent care their loved ones received during their stay at Hillcrest. Several individuals noted that their family members thrived under the attentiveness of nursing staff who were well-trained in managing medical needs while also providing companionship. For instance, one review recounted how a resident improved considerably after receiving personalized therapy that engaged both body and spirit, leading to moments of joy even amid difficult conditions.
Families frequently commended Hillcrest's commitment to maintaining an active lifestyle for residents through organized activities such as bingo games, ice cream socials, and therapeutic events led by engaging staff members. Such initiatives not only kept residents entertained but also fostered social interaction—a critical component often missing in elderly care facilities. One reviewer noted how it played a vital role in helping their quiet grandmother come out of her shell due to newfound opportunities for connection with fellow residents. This aspect underscores how essential an enriching environment is for elderly individuals who may otherwise feel isolated or forgotten in long-term care settings.
A number of reviews specifically mentioned instances where skilled nursing care had tangible outcomes on patient well-being—from effective chronic disease management to improvements in daily living activities. A family member described how their father was able to regain strength post-hospitalization thanks to attentive therapists who motivated him even when he felt low-spirited initially. The promptness with which nursing staff responded to calls for assistance further reinforced confidence among families regarding their loved ones' care quality during rehabilitation or residency at Hillcrest.
Of particular note is a shift observed by one user who initially posted negative feedback about their mother’s treatment but later updated their review positively after witnessing substantial improvements following administrative intervention. They praised Hillcrest’s responsiveness to grievances about patient care needs, emphasizing how addressing concerns can lead to collaborative solutions between families and management—a hopeful narrative suggesting that change is possible within established systems when there is open communication.
Despite this mixed feedback landscape, some commenters remained staunchly critical; harsh words were reserved for what they termed outdated facilities alongside perceptions of inconsistent staffing levels negatively impacting patient security—and suggesting that turnover might hinder cohesive caregiving efforts across shifts (as one individual pointedly remarked on staff changes). Ultimately though varying perspectives converge on crucial points: effective communication between families and caregivers can enhance resident wellness significantly while cleanliness standards are non-negotiable within any senior living context.
In conclusion, Hillcrest Nursing Center emerges from these testimonials as a facility marked by contradictions; it is praised for its dedicated staff who provide meaningful interactions but also criticized sharply over hygiene lapses and management failures impacting eldercare quality profoundly—illustrating just how vital ongoing assessment mechanisms are needed within such institutions today if they wish sustain positive reputations amidst evolving healthcare expectations amongst families searching for reliable long-term solutions designed around compassion first-and-foremost!
144 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillcrest Retirement Village in Round Lake Beach, IL is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon where residents can get pampered, as well as cable or satellite TV in their fully furnished apartments for entertainment.
Transportation is made convenient with community-operated transportation and transportation arrangement services for non-medical purposes, including trips to doctors appointments. A computer center and Wi-Fi/high-speed internet are also available for residents to stay connected with their loved ones.
Dining at Hillcrest Retirement Village is a delightful experience with restaurant-style dining offered in the dining room. Special dietary restrictions are catered to ensure each resident's nutritional needs are met. Housekeeping services help keep the living spaces clean and tidy.
Residents can maintain an active lifestyle by utilizing the fitness room, gaming room, and outdoor spaces. The wellness center provides mental wellness programs to promote overall well-being. Small library offers a quiet space for reading and relaxation.
Care services at Hillcrest Retirement Village include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with 24-hour supervision and a 24-hour call system for peace of mind. The community also accommodates special dietary restrictions and offers diabetes diets.
The community takes pride in offering engaging activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents with their needs.
Hillcrest Retirement Village is conveniently located near two cafes, three parks, five pharmacies, ten physicians' offices, one place of worship, and one hospital nearby. With its comprehensive amenities and care services, this assisted living community provides a comfortable and supportive environment for seniors to enjoy their golden years.
Hillcrest Retirement Village is located at 1740 North Circuit Drive, Round Lake Beach, IL 60073 in Lake County, Illinois
Hillcrest Retirement Village on seniors.fyi includes 6 photos including images showing interior, dining, outdoor, outdoors, wheelchair, landscaping, and more.
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