1740 North Circuit Drive, Round Lake Beach, IL 60073
For more information about senior living options: (866) 208-4318
4.1 from 71 reviews
5 stars
49
4 stars
4
3 stars
5
2 stars
2
1 stars
11
Overall Review of Hillcrest Retirement Village
common26 reviews mention this
Staff care and responsiveness stand out
Many residents and families describe staff who are attentive, courteous, and quick to respond.
Across the reviews, families repeatedly mention staff being helpful and respectful, with nurses and aides who stay visible and responsive during day-to-day needs. Several reviewers also describe communication that feels informative and fast when questions come up. A few residentsâ stories add more detail about quick call-light response and staff addressing concerns without long delays.
common7 reviews mention this
Daily activities help residents stay engaged
Residents are often described as staying busy with daily activities.
Many reviews point to a steady schedule of engagement, including bingo and card games, ice cream socials, and other group activities. Some families say activities helped a loved one feel more comfortable or less isolated after moving in. A few also describe staff trying to engage residents throughout the day rather than leaving them idle.
common10 reviews mention this
Cleanliness and facility upkeep come up often
Reviews frequently mention cleanliness and overall facility upkeep.
Several reviewers describe the building as clean and well maintained, and a few mention cleanliness alongside feeling that the community is well run. At the same time, there are negative reviews that complain about odor and hygiene-related concerns. Taken together, cleanliness is a consistent topicâoften positive, but not universally so.
caveat8 reviews mention this
Concerns about care quality and safety
Some reviews raise serious concerns about care consistency and resident safety.
A handful of reviews are highly critical, describing situations like delayed medical attention, poor follow-through, or lack of adequate monitoring. Others mention specific complaints such as missing personal items and allegations of neglect or abuse. These concerns are contrasted by other reviews that describe prompt, attentive care, so experiences vary across families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
144 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Burger King (0.1 miles)
McDonald's (1.1 miles)
Culver's (2.5 miles)
Fairmont Shores (3.2 miles)
Reflections On Deep Lake (3.3 miles)
Stormy Monday (3.3 miles)
Light the Lamp Brewery (3.3 miles)
Pharmacies
Walgreens (0.2 miles)
CVS Pharmacy (1.8 miles)
Walgreens (2.5 miles)
CVS Pharmacy (4.6 miles)
Walgreens (4.7 miles)
Walgreens (5.1 miles)
Walgreens (5.2 miles)
Physicians
Carl M Silberman MD (0.2 miles)
Midlakes Clinic (0.6 miles)
Family Doctors of Round Lake (1.1 miles)
Grayslake Eyecare (2.8 miles)
Lake Forest Pediatric Associates (3.6 miles)
Lindenhurst Family Practice (4.3 miles)
Dr Amato's Office (4.6 miles)
Parks
Lakefront Park (0.9 miles)
Sun Lake Forest Preserve (4.1 miles)
Millenium Park of Lindenhurst (4.4 miles)
Butler Lake Park (8.7 miles)
Riverside Hollow Park (8.8 miles)
Weber's Park (9.2 miles)
Converse Park (9.3 miles)
Cafes
Somethings Brewing (3.3 miles)
Starbucks (4.2 miles)
Panera Bread (6.3 miles)
Starbucks (7.3 miles)
Hansa Coffee Roasters (9.1 miles)
Conscious Cup Coffee Roasters (9.4 miles)
Places of Worship
St Gilbert Parish (3.8 miles)
St Peter Parish (5.7 miles)
Santa Maria Del Popolo Church (9 miles)
United Methodist Church of Libertyville (9.3 miles)
Hillcrest Retirement Village on seniors.fyi includes 6 photos including images showing interior, dining, outdoor, outdoors, wheelchair, landscaping, and more.
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