Hillcrest Retirement Village in Round Lake Beach, IL
Save1740 North Circuit Drive, Round Lake Beach, IL 60073
For more information about senior living options: (844) 490-3973
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The Hillcrest Nursing Center staff are incredibly caring, compassionate, and dedicated. The team is patient, attentive, and always willing to assist with anything residents or families need. Families report immense peace of mind knowing their loved ones are in Hillcrest's care. The facility is repeatedly described as clean, well maintained, and welcoming. The staff are described as fantastic, wonderful, and going above and beyond in daily care. Hillcrest is praised as a hidden gem with warm, friendly, and genuine kindness. Residents enjoy engaging daily activities and a caring, supportive atmosphere. Care at Hillcrest is described as dignified, respectful, and from the heart, from admission to end-of-life.
The facility is described as dirty, with COVID-19 outbreaks, very poor ventilation, and infestations of scabies, mice, and bed bugs. The staff are described as uncaring and only there for the paycheck. It is labeled a horrible place to put a loved one and not suitable for care. The staff are accused of not being qualified and not paying attention to patients. The front desk staff are described as unacknowledging and unhelpful. The environment is described as smelling of urine and generally unpleasant. Ownership is criticized for cutting corners.Hillcrest Retirement Village in Round Lake Beach is best suited for seniors who need ongoing assistance and for families who value deeply personal care delivered by a stable, engaged care team. The community earns trust through long-tenured nurses and aides, responsive front-desk staff, and a culture of compassion that pervades daily routines. Residents benefit from a robust therapy program, predictable updates for families, and a calendar that emphasizes activity and social connection. In short, Hillcrest excels when the priority is reliable caregiving, meaningful interaction, and dignity in daily life rather than flashy amenities.
That said, potential residents should know this is not the only option - and for certain needs alternatives merit serious consideration. A subset of reviews raise concerns about consistency and accountability, with some reports of odor in the building, outdated interiors, and perceived uneven attention. A few families recount incidents involving missing items and question how staff communicate during tough days. For caregivers seeking an especially pristine environment, dementia-specific services, or facilities with a higher emphasis on clinical oversight, Hillcrest may not be the ideal match.
Yet the strongest pros consistently counterbalance most cons. The care team is described as patient, respectful, and genuinely engaged, with staff who know residents by name and treat everyday moments as opportunities for connection. Families repeatedly praise transparent communication, rapid responsiveness, and the way therapy and rehab progress are coordinated with family input. End-of-life and daily grooming are highlighted as areas where Hillcrest demonstrates real dignity. The facility's cleanliness and warm atmosphere contribute to a sense of safety, and even with an older building, the environment remains welcoming - crucial for residents who rely on routines and social engagement to thrive.
For families evaluating Hillcrest, a practical due-diligence approach makes sense. Schedule a thorough tour, ask for recent care plans and incident logs, and review current staffing patterns and turnover. Confirm equipment quality in therapy spaces and ask how the team handles transitions from hospital to rehab to home. Engage with multiple staff members and current residents or families to gauge consistency. The admissions team is repeatedly commended for easing transitions, and this is a meaningful signal that the facility prioritizes smooth onboarding. Collecting updated feedback and observing day-to-day operations during a visit clarifies how well the positives translate into real-life care.
Real-world experience at Hillcrest centers on activity and relationship-building alongside clinical care. Daily programs keep residents socially engaged, from bingo and ice cream socials to visits and events that create routine and companionship. Families frequently report gentle advocacy from nurses and aides, timely updates on medical status, and a sense that staff go the extra mile to honor personal preferences. The strongest caveat lies in variability - some reviews center on concerns about safety, consistency, and cleanliness. When those factors align with expectations, Hillcrest stands out as a home where residents are cared for with kindness and where families feel heard.
Bottom line: Hillcrest Retirement Village serves a clear niche for seniors needing ongoing assistance who prize compassionate, attentive care and active involvement in daily life. It is a solid choice for long-term residents who benefit from strong nursing support, reliable rehab, and a community that treats residents like family. However, for families seeking the most pristine environment, dementia-specific specialization, or rooms without notable wear, exploring alternatives is prudent. A careful tour, conversations with staff, and a review of recent care plans will reveal whether Hillcrest's strengths align with the specific care trajectory and expectations of the loved one.
144 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillcrest Retirement Village in Round Lake Beach, IL is a vibrant assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon where residents can get pampered, as well as cable or satellite TV in their fully furnished apartments for entertainment.
Transportation is made convenient with community-operated transportation and transportation arrangement services for non-medical purposes, including trips to doctors appointments. A computer center and Wi-Fi/high-speed internet are also available for residents to stay connected with their loved ones.
Dining at Hillcrest Retirement Village is a delightful experience with restaurant-style dining offered in the dining room. Special dietary restrictions are catered to ensure each resident's nutritional needs are met. Housekeeping services help keep the living spaces clean and tidy.
Residents can maintain an active lifestyle by utilizing the fitness room, gaming room, and outdoor spaces. The wellness center provides mental wellness programs to promote overall well-being. Small library offers a quiet space for reading and relaxation.
Care services at Hillcrest Retirement Village include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with 24-hour supervision and a 24-hour call system for peace of mind. The community also accommodates special dietary restrictions and offers diabetes diets.
The community takes pride in offering engaging activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents with their needs.
Hillcrest Retirement Village is conveniently located near two cafes, three parks, five pharmacies, ten physicians' offices, one place of worship, and one hospital nearby. With its comprehensive amenities and care services, this assisted living community provides a comfortable and supportive environment for seniors to enjoy their golden years.
Hillcrest Retirement Village is located at 1740 North Circuit Drive, Round Lake Beach, IL 60073 in Lake County, Illinois
Hillcrest Retirement Village on seniors.fyi includes 6 photos including images showing interior, dining, landscaping, outdoor, outdoors, wheelchair, and more.
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