Village At Victory Lakes in Lindenhurst, IL
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1055 East Grand Avenue, Lindenhurst, IL 60046
For more information about senior living options: (844) 490-3973
The staff at Victory Lakes treat residents with love and respect. Residents and families feel like Victory Lakes is a family, not just a facility. The facility is spotless, well-kept, and comfortable with beautiful surroundings. Nursing staff and CNAs are consistently kind, empathetic, warm, and caring. Rehabilitative care is wonderful, with dedicated staff and around-the-clock availability. The team is responsive, helpful, patient, and accommodating to residents’ needs. Meals are nutritious and often described as delicious, with good dining options. There is a plentiful schedule of activities, life enrichment, and social events. Residents have had positive outcomes and feel well cared for by nurses, case managers, and doctors. Victory Lakes has received notable quality recognition and is regarded as a top choice by families.
The reviewer says Nurse Pam is cold, callous, rude, and physically rough with patients. Billing is opaque and unresponsive, with claims of an incorrect discharge window and a $250 late fee. The facility is badly short-staffed, making meal times chaotic and leaving dangerous medication issues unresolved. Overall, the quality of care is described as very low and not attentive to patient needs. Admissions and administrative staff are criticized as rude, lazy, and unhelpful. Safety concerns are raised about poor ventilation contributing to COVID-19 deaths. There are reports of discrimination in access to physical therapy based on weight. Billing practices are described as deceitful, with accusations that staff lie to parents.The Village at Victory Lakes in Lindenhurst is best suited for families seeking a true continuum of care where an aging loved one can move from independent living through assisted living and memory care into skilled nursing or rehab without changing communities. It works well for residents who value an active social calendar, spiritual programming, and on-site services that support ongoing independence while providing a safety net if needs escalate. The community shines for those who prize a warm, home-like atmosphere, strong pastoral care, and a place where staff strive to treat residents with dignity and respect. It is particularly appealing to families who want long-term stability in a single campus, with access to rehab and daily living supports that adapt as health needs evolve. In short, Victory Lakes is a practical, if imperfect, home for multi-stage aging, where continuity matters as much as care quality.
Be aware that alternatives should be considered for families prioritizing strict consistency in administrative and clinical operations or seeking the absolute lowest risk of staffing variability. Several reviews flag inconsistent communication, billing friction, and occasional concerns about response times and care oversight. Admissions and billing issues recur in some accounts, including disputed charges and delayed callbacks from the billing office. While many residents and families rave about compassionate care and reliable therapy, these administrative wrinkles can tilt the experience from seamless to burdensome. For those who value crystal-clear billing, fully predictable service, and uniform responsiveness across shifts, a different community, possibly with a more centralized billing model or smaller campus, may offer greater peace of mind.
The core advantages of Victory Lakes, its integrated care ecosystem, religious and cultural amenities, and abundant social programming, often offset the less predictable aspects of operation. Independent living at Victory Lakes blends smoothly into assisted living, memory care, and rehabilitation, allowing families to plan for the long term with fewer moves. On-site nourishment and a rich menu of activities, from worship services to exercise classes, theater, bingo, and outings, keep residents engaged and connected. Staff members repeatedly earn praise for warmth, empathy, and personal attention, with anecdotes of nurses, CNAs, and therapists delivering comfort, patience, and practical assistance. The sense that care is resident-centered is reinforced by stories of staff singing, sharing photos of pets, and observing meaningful rituals that honor residents’ lives. When the care teams are at their best, the value proposition is compelling: a familiar setting where skilled professionals coordinate complex care without forcing families to shop around again and again.
Yet the flip side is undeniable: care quality and reliability can feel uneven across shifts and units. Reviews converge on a pattern where some days and rooms operate with excellent coordination and genuine kindness, while others reveal gaps in attentiveness or slower responses to calls. Rehab experiences range from exemplary to mixed, with some residents praising the therapists and 24-hour support, and others describing delays or gaps in medical oversight. Food quality, while praised in many accounts, also draws criticism in others, and some families voice concern about atmosphere and cleanliness when tensions rise or staffing is stretched. The overarching caution is that Victory Lakes can deliver standout care and comfort, but the experience may fluctuate depending on staff availability, unit leadership, and the specific care needs of the resident. This is not a uniform story; it is a community that delivers excellence in pockets, requiring families to stay vigilant and proactive.
Given these realities, families weighing Victory Lakes should anchor their decision in a few concrete guardrails. First, insist on direct, ongoing lines of communication with a dedicated care manager and the billing team; document all arrangements and confirm coverage before admission to avoid surprise charges or disputes. Second, schedule intensive tours and ask to meet frontline caregivers on multiple shifts, not just administrative staff, to gauge reliability and warmth in real-world interactions. Third, review recent care plans and ask for measurable targets, rehab frequency, pain management, mobility goals, and daily living supports, so expectations align with what the campus can consistently deliver. Finally, gather candid references from current residents or families who recently navigated similar transitions, and probe for specifics about call-bell response times, room cleanliness, and the cadence of spiritual and social programming. This diligence transforms risk into clarity.
The verdict for Victory Lakes is practical and nuanced. For families seeking a single campus that can grow with a loved one, from independent living through the later stages of care, this community offers a historically strong culture of care, meaningful relationships, and a robust array of services that many residents come to rely on and cherish. The strengths, compassionate staff, active engagement opportunities, spiritual support, and proven rehab pathways, provide real value when alignment occurs between resident needs and unit leadership. However, the warning is clear: administrative friction and uneven staffing can erode satisfaction when not actively managed. If the emphasis is on a flawless, uniformly predictable experience with airtight billing and top-to-bottom consistency, better-aligned alternatives exist. For families ready to invest in ongoing care within a trusted environment, and prepared to supervise and tailor arrangements as needs shift, Victory Lakes remains a compelling choice. In that sense, it is less a generic option and more a deliberate, situational fit: strong for aging in place at a cared-for pace, and demanding of due diligence to ensure the rhythm stays right as care evolves.
120 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Village At Victory Lakes in Lindenhurst, IL is an assisted living community that provides a range of care services to meet the needs of its residents. With a focus on memory care and skilled nursing, this community offers specialized programming for individuals with cognitive impairment.
Residents at Village At Victory Lakes can enjoy a variety of amenities designed to enhance their comfort and well-being. A beauty salon is available for grooming and pampering needs, while cable or satellite TV ensures entertainment options. Community operated transportation is provided for easy access to local destinations, and a computer center allows residents to stay connected with loved ones. Dining options are plentiful, with a dining room offering restaurant-style meals prepared by professional staff. Housekeeping services ensure a clean and tidy living environment.
The community also offers a range of recreational facilities and activities. A fitness room is available for physical exercise, while a gaming room provides opportunities for social interaction and relaxation. A garden and outdoor space allow residents to enjoy nature, while a small library offers reading materials for leisurely pursuits. Daily activities are scheduled to keep residents engaged and entertained, with resident-run activities allowing for individual input.
Care services at Village At Victory Lakes are comprehensive and designed to promote the well-being of residents. A 24-hour call system provides peace of mind, while 24-hour supervision ensures constant support if needed. Assistance with activities of daily living such as bathing and dressing is readily available, as is assistance with transfers for those with mobility challenges. Medication management is provided by trained staff, ensuring proper administration of medications.
Dining at Village At Victory Lakes takes into account special dietary restrictions, ensuring that residents receive balanced meals tailored to their needs. The community also offers specialized memory care programming for individuals with cognitive impairments, providing stimulating activities geared towards memory enhancement.
Location-wise, Village At Victory Lakes benefits from its proximity to various amenities in the surrounding area. With cafes, parks, pharmacies, physicians' offices, and restaurants nearby, residents have easy access to services and recreational opportunities.
Overall, Village At Victory Lakes offers a comprehensive and supportive assisted living community for individuals in need of memory care or skilled nursing services. With a range of amenities and care options available, residents can enjoy a comfortable and fulfilling lifestyle in Lindenhurst, IL.
Village At Victory Lakes is located at 1055 East Grand Avenue, Lindenhurst, IL 60046 in Lake County, Illinois
The range of features at Village At Victory Lakes is designed to support residents with dementia and Alzheimer's by addressing their unique needs comprehensively. Assistance with dressing, bathing, and transfers ensures that residents maintain personal hygiene and dignity, reducing frustration and anxiety associated with daily tasks. Medication management helps prevent confusion and missed doses, promoting overall health. Meal preparation and service cater to individual dietary needs while making meals a pleasant experience, which can spark memories and encourage social interaction. Activities of daily living assistance fosters independence in a safe environment, while 24-hour supervision provides peace of mind for families. Additionally, the mental wellness program and specialized memory care programming are tailored to stimulate cognitive function and provide meaningful engagement tailored to different cognitive stages, including those experiencing mild cognitive impairment. Collectively, these services create a nurturing atmosphere that promotes well-being and supports the cognitive needs of residents throughout their journey with memory loss.
Village At Victory Lakes on seniors.fyi includes 3 photos including images showing bedroom, chapel, interior, windows, building, architecture, nature, landscaping, and more.
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