Rosewood Care Center Of Rockford

Pros

• The River Crossing of Rockford is under new management and undergoing a total rehab, indicating improvements are being made.
• The facility offers private rooms, which is a significant advantage compared to other local options.
• The staff at River Crossing were described as very positive and pleasant, creating a welcoming atmosphere.
• The newness of the facility and its design was noted positively, suggesting it has modern features.
• Rosewood Nursing Home provided good care for the reviewer’s grandmother during her stays, leading to overall satisfaction with the service.
• The shared room at Rosewood was described as nice, contributing to a positive experience for the resident.

Cons

• The facility is dirty, with overflowing trash and a persistent smell of urine in the hallways.
• Staff members exhibit laziness and provide inadequate care, with a relative reporting that their family member had not received a shower in two weeks.
• The administrator is described as incompetent and untrustworthy, only telling families what they want to hear without following through on care.
• There are complaints about the lack of medication management, with instances of medications being forgotten for weeks at a time.
• Staff members argue loudly in the hallways about not wanting to perform their duties, indicating a toxic work environment.
• Despite having enough staff present, they fail to attend to patients' needs and responsibilities adequately.

Review

In the realm of long-term care facilities, the experiences shared by families can vary widely, encompassing a spectrum of satisfaction and dissatisfaction. One prominent case is River Crossing in Rockford, which has recently undergone a change in management and is currently undergoing a significant rehabilitation process. This facility offers private rooms—a feature that sets it apart from many other local nursing homes, which typically house residents in shared spaces. While many might view the higher costs associated with River Crossing as a deterrent, the facility's modern aesthetics are appealing. Visitors noted that although there are signs of renovation underway—such as materials stored in hallways waiting to be installed—the essence of newness within its design remains potent; however, some basic needs like paint and flooring are still required to complete the vision.

Despite these promising aspects, recent reviews have painted a troubling picture regarding patient care and staff professionalism at River Crossing. One family member expressed deep concern for their loved one’s well-being after learning that they had not received a shower in two weeks, attributing this lapse to what they perceived as laziness on behalf of the certified nursing assistants (CNAs). The absence of an apparent commitment to hygiene and daily care was alarming; it highlighted systemic issues within this newly managed establishment. Compounding these worries was news that the Director of Nursing had left her position—a move some interpreted as detrimental given her previous attentiveness to patient needs. The administrator's promises often seemed hollow to families seeking genuine assurance about their loved one's care.

The negative experiences did not end there—visitors reported encountering unpleasant odors in hallways, specifically noting a smell reminiscent of urine that exacerbated respiratory issues for one individual reliant on an inhaler. Additionally, familial interactions with staff were characterized by dismissiveness rather than empathy or assistance. While there might have been sufficient personnel present at River Crossing according to some observers, those individuals appeared idle rather than proactive in addressing patients’ needs or concerns voiced by family members.

In stark contrast to River Crossing's troubling reviews are comments about Rosewood Nursing Home. Though no establishment is free from critiques, Rosewood generally garnered more favorable evaluations from its visitors. A relative shared their experience regarding their grandmother's stay at Rosewood; although there was an issue concerning diaper changing during transport home, overall satisfaction remained high regarding the quality of care provided during her time there. The shared room option allowed for socialization while still ensuring adequate support from attentive staff who presumably prioritized resident welfare.

Another poignant sentiment arose when reflecting on an emotional experience: a mother’s brief stay before passing away shortly thereafter illustrated how crucial timely and compassionate care can be during life's final moments. Families appreciate environments where they feel their loved ones are treated with dignity and respect—even if challenges exist—because such comforts can make difficult transitions slightly more bearable.

Ultimately, assessing nursing facilities requires meticulous consideration across various factors—including cleanliness protocols, staff responsiveness, and overall patient wellbeing—as evidenced by contrasting experiences between River Crossing and Rosewood Nursing Home. Such reflections serve as vital reminders for families seeking quality long-term care for their loved ones: thorough research combined with honest conversations about expectations may ensure happier outcomes in these sensitive circumstances. It is essential for facilities like River Crossing to address complaints earnestly and improve operational shortcomings if they intend to genuinely serve both residents and their families satisfactorily over time.

Physicians

• Mulford Medical (0.7 miles)
• Valley Clinic of Family Practice (0.8 miles)
• Swedishamerican Medical Group (0.8 miles)
• Swedish American Valley Clinic (0.8 miles)
• Zen Physical Medicine (1.2 miles)
• Dr Vincent Facciano & Associates (1.3 miles)
• Orthoillinois Rockford Roxbury Rockford (1.4 miles)

Restaurants

• Stumpy's Pub (0.9 miles)
• Culver's (1 miles)
• Red Lobster (1 miles)
• Dos Reales Mexican Restaurant (1.1 miles)
• Lino's (1.1 miles)
• Portillo's Hot Dogs (1.2 miles)
• Culver's (1.2 miles)

Cafes

• Eggsclusive Cafe (1.1 miles)
• Starbucks (1.1 miles)
• Panera Bread (1.3 miles)
• Starbucks (1.7 miles)
• Starbucks (2 miles)
• Starbucks (3.9 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.2 miles)
• Walmart Pharmacy (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2.6 miles)

Hospitals

• OSF Saint Anthony Medical Center (1.4 miles)
• DaVita Churchview Dialysis (1.9 miles)
• Swedish American Employee (4 miles)

Parks

• Midway Village Park and Walking Path (2.3 miles)

Transportation

• Ryder Truck Rental (2.7 miles)