Information last verified:
1000 North Allen, Robinson, IL 62454
For more information about senior living options: (844) 490-3973
The orthopedics team, including Amber, the RNs, and Dr. Do, were praised as amazing and helpful. The labor and delivery staff, led by Dr. Walsh, were described as wonderful and supportive. CMH’s ER staff were repeatedly described as compassionate, professional, and thorough. Lab staff were recognized for excellence and understanding, especially with pediatric blood draws. The hospital was praised as better than average, with professional, capable, and personable staff across departments. Several reviewers noted CMH went above and beyond, thanking the team for care during difficult times. Families and patients expressed gratitude for CMH delivering excellent care that left them feeling cared for and hopeful.
The billing department provided wrong payment information, inflated bills, and repeatedly sent the account to collections. The hospital subjected the patient to dozens of missed calls and marked the number as spam, causing harassment and frustration. The website bill pay was nonfunctional, forcing repeated phone calls to resolve bills. Pain management staff were rude, unhelpful, and failed to obtain insurance authorization. Some nurses and doctors were described as unprofessional, dismissive, and disrespectful. The ER care was criticized as incompetent or negligent, with misdiagnoses and long delays. The hospital was accused of poor bedside manner, especially toward women, and of not taking patient concerns seriously. Charges were perceived as inflated, with claims of overall overpriced care and lack of accountability. Several reviewers urged others to go elsewhere, implying the hospital’s quality and safety were not trustworthy.Best suited for families who want a local hospital ecosystem in a small town and are prepared to supervise their care, Crawford Memorial Hospital Long-Term Care in Robinson, Illinois provides on-site ER, obstetrics, orthopedics, and diagnostic services. The strongest value lies in proximity and the ability to manage many routine needs without traveling far, plus clinicians who in specific moments demonstrate competence and compassion. For those who can lean on trusted providers, review-specific success stories show strong outcomes, deliveries, post-acute recovery, and effective emergency transport protocols when the patient is reviewed promptly. Yet the reality remains uneven: the overall experience depends on which team is on duty, how well information is conveyed, and whether administrative processes cooperate. This is not a place for passive reliance; it rewards owners of the care plan who push for clarity and insist on written confirmations when billing or care decisions are unclear.
Those who should consider alternatives are families prioritizing billing transparency, predictable processes, and consistently high bedside care across departments. If the objective is accurate diagnoses, timely testing, and minimal administrative friction, larger regional centers frequently deliver steadier experiences with dedicated billing support. For chronic or complex needs requiring seamless coordination across multiple specialists, the variability reported in reviews raises legitimate concerns about continuity of care and the reliability of follow-up plans at CMH.
On the upside, pockets of excellence do exist. Several clinicians receive high marks, obstetrics staff for deliveries, certain ER physicians, and orthopedists, paired with nurses who show real empathy and clinical competence under pressure. The on-site lab and radiology departments shorten the diagnostic loop and enable swifter decision-making, which matters when time is critical. Couple that with reported smooth discharge planning and readiness to address patient questions, and there is a credible argument that CMH can handle many standard needs well when the right team is present. The ability to access a broad set of services locally remains a meaningful benefit for families prioritizing convenience and immediacy.
Yet the cons run deep and recur across reviews. Billing information often appears unreliable, with changing payment terms and aggressive collection notes that leave patients anxious about the financial implications of urgent care. An online bill-pay system that frequently malfunctions compounds the friction. Diagnostically, there are persistent accusations of missed or delayed diagnoses, long ER waits, and a sense that some staff do not fully validate patient concerns. Several accounts describe premature discharges or inadequate pain management, prompting families to seek care elsewhere for serious symptoms. Taken together, these patterns create a risk of harm or added stress that could easily derail an otherwise necessary hospital stay.
Staffing and bedside manner show stark variation by unit and shift. Some front-line personnel remain courteous, professional, and responsive, while others are perceived as brusque or indifferent, undermining trust in the care being delivered. Positive notes often point to individual physicians or nurses who communicate clearly, listen, and follow through. The inconsistency, both in tone and in responsiveness, translates into an overall impression that care quality is highly location- and time-dependent, rather than uniformly reliable. For families with strong advocacy skills, CMH can still function, but it requires careful navigation and a readiness to escalate concerns when experiences fall short of expectations.
Bottom line: Crawford Memorial Hospital offers useful local access with notable strengths in OB, ortho, and certain acute-care teams, but an uneven performance profile that demands vigilance. For families comfortable actively partnering in care, with written cost estimates, explicit care plans, and a designated advocate, CMH can meet selective needs and times. For those who cannot tolerate billing uncertainty or the risk of variable care quality, exploring alternatives, larger regional centers with steadier processes, remains prudent. If choosing CMH, insist on written explanations of costs and procedures, confirm diagnostic pathways in advance, and maintain ongoing dialogue with a supervisor or patient advocate. Build a contingency plan, know where to turn if symptoms worsen, and be prepared to shift care if the care experience deviates from safety and quality expectations.
35 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crawford Memorial Hospital LTC in Robinson, IL is an assisted living community that offers a range of amenities and care services to support the needs of its residents. The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and telephone access. Residents can enjoy restaurant-style dining in the on-site dining room, as well as special dietary options based on their needs.
To ensure a comfortable living environment, housekeeping services are provided along with move-in coordination assistance. There is also access to outdoor spaces and a small library for relaxation and leisure activities.
The staff at Crawford Memorial Hospital LTC provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is offered to ensure residents receive their required medications in a timely manner. Additionally, there is a mental wellness program available to support the emotional well-being of residents.
In terms of location amenities, there are two cafes and parks nearby for social outings and outdoor recreational activities. Three pharmacies are conveniently located for easy access to medication needs, along with six physicians for medical consultations. For dining options outside the community, there are 19 restaurants within close proximity. Transportation services are also available if needed.
Residents will find various places of worship nearby to cater to spiritual needs while entertainment options include one theater in the area. The community's proximity to Crawford Memorial Hospital ensures prompt medical attention if necessary.
Overall, Crawford Memorial Hospital LTC in Robinson, IL offers comprehensive care services and amenities to create a supportive and fulfilling assisted living experience for its residents.
Crawford Memorial Hospital LTC is located at 1000 North Allen, Robinson, IL 62454 in Crawford County, Illinois
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