St Vincent's Home
Save1440 North 10Th Street, Quincy, IL 62301
For more information about senior living options: (844) 490-3973
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Caregiving in senior care can feel like a tapestry of highs and lows, where gratitude for compassionate care sits beside warnings about gaps in service. Across two different communities - the St. Vincent rehabilitation setting and Quincy Healthcare & Senior Living - families shared voices that ranged from profound appreciation to sharp concern, painting a complex picture of what it means to support an aging loved one through rehab, long-term care, and end-of-life needs.
At St. Vincent, a family described a grandson's or father's journey that began with a serious fall and quickly turned into a story of dedicated rehabilitation. In the initial account, the elderly man's progress was notable: moving from two assists to one assist, a sign of steady improvement under the care of an attentive, professional, and kind staff. The family emphasized that the nurses, CNAs, physical and occupational therapists, administrators, and support teams created a warm, capable environment where each member contributed to his ongoing recovery. The sentiment was clear: the care they received was excellent, and the family expressed heartfelt thanks for the consistent, compassionate attention they observed day after day. A later update, years later, carried that same tone of gratitude, noting that the father resided in the community for more than three years before passing peacefully. The tribute to the staff was detailed and personal, naming many caregivers by name and acknowledging the "warm touches" they offered, as well as the roommate who shared the journey. The tone suggested a deep sense of belonging and respect for the community that became a home in the final years of life.
Turning to Quincy Healthcare & Senior Living, the narrative shifts to a different spectrum of experiences. One family approached the facility with hesitancy after hearing mixed things, but their experience with their loved one on hospice was ultimately positive. They described clean facilities, daily cleaning routines, and staff who were friendly, caring, and helpful. They also highlighted the facility's willingness to address both the resident's needs and the family's own needs, noting that the team often went beyond expectations in a way that felt genuine even during a challenging time. Even though the facility was short-staffed at times, the care they witnessed was earnest, and the family was grateful for the care their loved one received during a brief, compassionate stay guided by a sense of providence and gratitude.
Not all voices, however, sang the same tune. A sizable portion of the feedback about Quincy Healthcare contained strongly negative experiences. One reviewer labeled the facility a "dumpster fire," calling for its shutdown and attributing a low rating as a reflection of systemic failures. Other families described long-standing concerns about neglect and poor conditions, with phrases that conveyed urgent distress: residents left in chairs for extended periods, calls for help going unanswered, and basic daily needs unmet. In these accounts, elder abuse and neglect were invoked as a serious concern, with criticisms that the facility was not only failing to provide adequate therapy but also neglecting daily routines such as bathing and mobility assistance. The negativity extended to perceptions of facility conditions, including uncomfortable furniture and outdated bedding, and to concerns about safety and dignity when basic therapies and assistance were not delivered.
Amid the deadlines of care, some families also shared more balanced experiences. A family member who had their mother residing at Quincy since early 2022 spoke positively about the ongoing care, describing a facility environment where staff from housekeeping to administration could be counted on, and where communication with the family was frequent and cordial. They emphasized that the staff's efforts extended beyond medical needs to include emotional support and the development of authentic relationships. The sentiment here suggested that, for some residents, the human touch of staff members could significantly improve quality of life and day-to-day experience, even if the overall picture was not flawless. In these cases, families attributed positive outcomes to the staff's dedication and the sense that the home was a place of warmth and companionship.
Some reviews layered-in details about expectations and the realities of rehabilitation programs. Several accounts claimed that what was advertised publicly - such as a robust rehabilitation program with twice-daily therapy - did not always align with the on-site experience. Specific grievances included the absence of timely physical therapy, delays or inconsistencies in therapy sessions, and in some instances, miscommunications surrounding the availability of rehab services. One set of comments described situations where a patient's private needs - like a walker or accessible accommodations - were not provided, creating a perception of diminished dignity and autonomy. There were also recurrent concerns about transparency, including questions about the facility's handling of infectious disease status during the COVID era, and instances where families felt ill-informed about important changes affecting their loved ones. The accumulation of these details painted a picture of a facility where expectations could be high, but the lived experience for some residents and families did not always meet those expectations.
Taken together, the range of reviews illustrates a complex reality in which staff dedication and compassionate care can coexist with significant concerns about safety, transparency, and meeting basic needs. For some families, the staff's kindness, professional behavior, and personal connections were the enduring memory - the small acts of care that made the difference in a difficult period. For others, worries about cleanliness, timely therapy, responsiveness to call lights, and honest communication about medical and rehabilitative plans overshadowed the positives. The themes that emerge - consistent, respectful communication; the availability and timeliness of therapy; the cleanliness and safety of the environment; and the emotional and logistical support provided to families - appear to be pivotal in shaping overall impressions, for better or worse.
Ultimately, the stories underscore a fundamental truth about long-term care and rehabilitation: no facility is perfect, and individual experiences hinge on a confluence of staff availability, leadership, environment, and communication. Families repeatedly expressed gratitude for caregivers who showed patience, empathy, and expertise, while also urging potential residents and families to conduct thorough tours, ask pointed questions about therapy schedules and staffing, and seek transparency about infection control and daily routines. In both communities, the care journey is deeply personal, marked by moments of relief and reassurance as well as episodes of concern, reminding us that the human element remains central to the quality and dignity of senior care.
Welcome to St. Vincent's Home, a premier assisted living community located in the heart of Quincy, IL. Our warm and inviting environment is designed to promote comfort, well-being, and active lifestyles for our residents. With a wide range of amenities and care services tailored to meet individual needs, St. Vincent's Home provides an enriching experience for seniors seeking both independence and support.
Our community features an array of on-site amenities to enhance quality of life. Residents can pamper themselves at our beauty salon or enjoy meals in our elegant dining room with restaurant-style service. Stay engaged and connected with family and friends through Wi-Fi/high-speed internet access, while our computer center offers resources for learning and entertainment. Fitness enthusiasts will appreciate our fitness room and wellness center, while those looking for relaxation can unwind in our beautifully landscaped gardens or cozy small library.
At St. Vincent's Home, we prioritize your health and safety with 24-hour supervision and a comprehensive call system that ensures assistance is always available when needed. Our dedicated staff provides personalized support with daily activities such as bathing, dressing, medication management, and special dietary needs – all aimed at promoting mental wellness and physical health.
We believe in fostering a vibrant community life filled with meaningful activities. Our residents enjoy a variety of scheduled daily activities including planned day trips, fitness programs, resident-run initiatives, and concierge services that cater to their interests.
Conveniently located near parks, pharmacies, hospitals, physicians' offices, places of worship, cafes, restaurants, and transportation options; St. Vincent's Home is perfectly positioned to provide both tranquility within the community and easy access to the surrounding area.
Experience compassionate care in a thriving environment at St. Vincent's Home—where we strive to make every day fulfilling for our residents!
St Vincent's Home is located at 1440 North 10Th Street, Quincy, IL 62301 in Adams County, Illinois
St Vincent's Home on seniors.fyi includes 5 photos including images showing interior, bedroom, meeting room, healthcare, trees, landscaping, office, office space, and more.
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