West Suburban Medical Center in Oak Park, IL

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  • Outdoors

    A snowy pathway surrounded by trees on an overcast winter day.

  • Building

    A modern commercial office building showcasing a combination of brick and glass architecture.

  • Architecture

    A modern commercial building surrounded by greenery, showcasing contemporary architecture.

  • Windows

    A brick building featuring large windows and a small tree in the foreground.

  • Landscaping

    A vibrant flower bed featuring a mix of red and yellow blooms, surrounded by lush greenery in a serene garden setting.

  • Exterior

    A red brick building featuring a modern architectural design, bathed in daylight.

  • Healthcare

    A confident nurse smiling in a hospital setting.

  • Park

    A bronze sculpture depicting healthcare professionals interacting with a patient, set against a modern building backdrop.

West Suburban Medical Center in Oak Park, IL

West Suburban Medical Center is a nursing home community in Oak Park, IL.

Information last verified:

3 Erie Court, Oak Park, IL 60302

For more information about senior living options: (866) 208-4318

2 from 120 reviews
5 stars
22
4 stars
6
3 stars
4
2 stars
2
1 stars
86

Overall Review of West Suburban Medical Center

caveat 14 reviews mention this

Communication and phone access frustrate

Many visitors say it was hard to get through or get updates.

A recurring complaint is difficulty reaching the hospital by phone, with multiple reviewers describing phones that ring without being answered or information that never comes through. Others describe very long waits in the emergency setting, sometimes for hours, without a clear sense of when they would be seen or what was happening next. Taken together, reviewers portray communication gaps that left patients and families feeling stuck while they waited.

caveat 6 reviews mention this

Cleanliness concerns come up often

Several reviews raise concerns about room conditions.

Some reviewers describe unclean or filthy conditions, including reports of dirty floors, waste or blood in curtains, and generally unsanitary rooms. Others mention the building feeling too hot or not well kept, and one review notes missing basic room necessities. Even among more positive voices, there is at least some mismatch between expectations and the cleanliness described by some patients and families.

common 9 reviews mention this

Staff compassion is praised

Many residents and patients describe caring, responsive staff.

Several reviewers specifically call out staff warmth and compassion, describing clinicians who listened, explained things clearly, and treated them with respect. Positive accounts also mention staff helping with day-to-day needs during longer stays and praising specific nurses or therapy team members for showing up and checking in. While negative reviews exist, the recurring positive theme is that—at least for some patients—staff members provided the human support families were looking for.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago Midway (7 miles away) Chicago Midway (7 miles away)
  • Chicago O'Hare International (9 miles away) Chicago O'Hare International (9 miles away)

Nearby Metro Stations

  • Metro Station Austin  
  • Metro Station Central  
  • Metro Station Oak Park  
  • Metro Station Ridgeland  

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.6 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.9 miles)
  • Walgreens (3.1 miles)

Restaurants

  • Portillo's Hot Dogs (2.9 miles)
  • Chick-Fil-A (3.2 miles)
  • Raising Cane's Chicken Fingers (3.6 miles)
  • Parson's Chicken & Fish (4.3 miles)
  • Longman & Eagle (4.4 miles)
  • Culver's (4.4 miles)
  • Big Star (5.2 miles)

Parks

  • The 606 — Western Terminus (3.3 miles)
  • Humboldt Park (3.9 miles)
  • Unity Playlot Park (4.2 miles)
  • Logan Boulevard (4.3 miles)
  • Palmer Square Park (4.3 miles)
  • Bloomingdale Trail — The 606 (4.4 miles)
  • Douglas Park (4.4 miles)

Hospitals

  • Gottlieb Memorial Hospital (3.7 miles)
  • Loyola University Medical Center (3.7 miles)
  • Loyola Medicine Transport (3.8 miles)
  • Loyola Outpatient Center (3.9 miles)
  • MacNeal Hospital (4.2 miles)
  • Edward Hines, Jr Veterans Hospital (4.2 miles)
  • Building 217, Hines VA Hospital (4.2 miles)

Transportation

  • CTA - Kedzie-Homan (3.7 miles)
  • Jefferson Park Bus Terminal (5.5 miles)
  • Cta (5.5 miles)
  • Cta (5.7 miles)

Physicians

  • University of Illinois Mile Square Health Center: Near West Side (5.1 miles)

Cafes

  • Starbucks (5.4 miles)
  • Starbucks (5.8 miles)
  • Starbucks (6 miles)

Theaters

  • Regal Webster Place (6.1 miles)

Frequently Asked Questions

Where is West Suburban Medical Center?
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