Berkeley Nursing & Rehab Center

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Berkeley Nursing & Rehab Center Berkeley Nursing & Rehab Center

Berkeley Nursing & Rehab Center

6909 West North Avenue, Oak Park, IL 60302

For more information about senior living options: (844) 490-3973

3.1 from 25 reviews
5 stars
11
4 stars
0
3 stars
4
2 stars
0
1 stars
10

Skilled Nursing Facility

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    Overall Review of Berkeley Nursing & Rehab Center

    Pros

    • pro The nurses, CNAs, and administrators are all amazing.
    • pro The staff feel like a small family and care for residents with compassion.
    • pro The food at Berkeley is restaurant-quality and well-liked by residents.
    • pro The head nurses administer medications with precision and explain their purpose.
    • pro Most CNAs are friendly and helpful to residents.
    • pro The rooms are large, accommodating, and cleaned daily.
    • pro The staff are attentive, accommodating, and strive to keep residents comfortable.
    • pro Residents are treated like family at Berkeley.

    Cons

    • pro The facility is described as undeserving of any stars due to neglect and understaffing.
    • pro There have been frequent staffing shortages, with only two CNAs for 50?64 patients, leading to poor care.
    • pro The administration changed multiple times (three Administrators and three Directors of Nurses), signaling instability.
    • pro A resident endured nine wounds, including a stage-four wound, with no family notification, which is called neglect.
    • pro The owner is accused of underpaying staff and showing disrespect, resulting in a demotivated workforce.
    • pro The facility faced a negligence lawsuit and was ordered to pay, which reviewers cite as evidence of ongoing problems.
    • pro The owner allegedly took over a year to respond to concerns and communications, suggesting poor accountability.
    • pro Basic safety items were missing (no mats, no bedrails), and a resident rolled out of bed, leading to hospitalization.
    • pro The staff and administration are criticized for lacking compassion and professionalism, including rude phone interactions and ignored calls.
    • pro Some reviewers urge shutdown of the facility due to alleged neglect and harm to residents.
    • pro The food is described as poor, with the impression that staff care more about getting paid than residents' well-being.

    Review

    Berkeley Nursing Home sits at the center of a storm of opinions, a place where experiences run the gamut from deeply heartfelt gratitude to accusations of callous neglect. On one hand, there are glowing memories of a facility where nurses, certified nursing assistants, and administrators are described as attentive, compassionate, and genuinely invested in the people they care for. Families speak of staff who seem to know their loved ones, who provide timely updates, and who create a sense of peace of mind in what is often a difficult transition. In these accounts, Berkeley feels like a place where care and warmth are not just ideals but daily practices: the staff are described as a "small family," the dining experiences are praised as among the best, and the environment is depicted as clean and welcoming. Several reviewers recount moments when the team offered thoughtful recommendations that improved care, and they emphasize that the nurses and CNAs carry out their duties with patience and consideration. For some, Berkeley is nothing short of a lifeline - a place where a loved one can receive 24-hour assistance with dignity, comfort, and a modicum of happiness even in challenging times.

    Yet, the other side of the story is stark and unsettling. A chorus of reviewers paints a troubling portrait of chronic understaffing, high turnover, and administrative instability that they tie to broader issues of management and accountability. They describe floors staffed by only two CNAs for 50 to 64 residents, a level of staffing they view as unsustainable and unsafe. They recount repeated administrative upheaval, noting multiple administrators and directors of nursing in short succession, and they question whether such turnover erodes consistency of care and trust. In one particularly acute account, a patient who entered Berkeley with a right leg amputation progressed to severe wounds, including nine wounds and a four-stage wound on the private area, with no family notification and alleged neglect that the reviewer equates with abuse. These statements are framed not as isolated incidents but as patterns that emerged over the course of a loved one's stay, culminating in a sense of betrayal and fear for safety.

    The criticism extends beyond day-to-day care to questions of financial and regulatory accountability. A reviewer points to a September 2025 lawsuit accusing the facility of negligence, alleging that care lapses contributed to a decline in a grandmother's health and wellbeing, and that the owner's responses have been slow and evasive. The same voice attributes underpayment of staff and possible unethical practices as root causes of the problem, suggesting a systemic issue rather than an occasional mistake. There is a strong sense that state oversight, which some feel is more documentary than corrective, has not been enough to curb the troubling dynamics described by these families. The language is blunt and charged, with hopes that legal processes and political attention might lead to real change and, in the starkest terms, to shutting down a facility perceived as dangerous.

    Against the backdrop of these grave concerns, there are also stories of resilience and positive moments that complicate the picture. Several reviewers recount constructive interactions with individual staff members who were compassionate, responsive, and capable - nurses who administered medications with care, CNAs who were friendly and helpful, and social workers who were kind and supportive. Some note that daily routines included engaging activities, physical and occupational therapy, and a general sense of cleanliness and order in the personal spaces provided. There are even anecdotes of memories made in what some describe as a comfortable, large room and an atmosphere that, at times, felt like a community rather than a facility. In one narrative, a family member expresses appreciation for the care their mother received during a temporary stay, highlighting the importance of attentive staff and a level of attentiveness that made a difficult period more bearable.

    The stories also touch on tangible, daily frustrations that can shape a family's experience in profound ways. There are mentions of equipment and safety gaps - no bed rails, an elderly patient rolling from bed, a missing pair of visionary glasses, and a general sense that important details could slip through the cracks during busy shifts. Phone communication can be uneven, with calls not promptly returned or routed to the appropriate leadership when a problem arises. A few reviewers describe moments of excellent clinical care - such as medications administered with clarity and care - while others recount frustration with calls not being acknowledged or staff not being available to address urgent concerns. In some accounts, families describe both warmth and disappointment within the same facility, underscoring that care can be deeply personal and highly variable depending on the shift, the staff on duty, and the specific needs of the resident.

    Taken together, the reviews form a complex portrait of Berkeley Nursing Home: a place where genuine compassion and professional dedication can coexist with serious concerns about staffing, supervision, and accountability. For some families, Berkeley represents a dependable option that delivers kindness, good food, and a sense of community; for others, it embodies the fear and heartbreak that come from perceived neglect, mismanagement, and a lack of timely communication. The divergent experiences underscore a fundamental truth about long-term care: outcomes hinge not only on policy and oversight but on the day-to-day consistency of the people who show up to care for the most vulnerable. As potential families weigh their options, these stories highlight the need to ask pointed questions about staffing ratios, leadership stability, and how the facility ensures prompt, transparent communication when concerns arise - and to seek out firsthand conversations with current residents and family members who can speak to both the warmth and the gaps that define Berkeley's lived reality.

    Features

    Housing

    • 72 resident community capacity 72 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Chicago O'Hare International (7 miles away) Chicago O'Hare International (7 miles away)
    • Chicago Midway (9 miles away) Chicago Midway (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Berkeley Nursing & Rehab Center in Oak Park, IL is an assisted living community designed to provide comprehensive care services and amenities to its residents. The center offers a range of amenities to ensure the comfort and convenience of its residents. This includes a beauty salon for personal grooming, cable or satellite TV for entertainment, a computer center for digital activities, and a fitness room to promote physical well-being.

    Residents can enjoy fully furnished accommodations with private bathrooms, ensuring privacy and comfort. Dining at Berkeley Nursing & Rehab Center is restaurant-style, with special dietary restrictions being catered to. Additionally, the center provides housekeeping services to maintain cleanliness and tidiness.

    The community offers various care services to meet the individual needs of its residents. This includes 24-hour call system and supervision for round-the-clock support, assistance with daily living activities such as bathing and dressing, as well as assistance with transfers for mobility. Medication management is also provided by trained staff members.

    To promote mental wellness, Berkeley Nursing & Rehab Center offers a mental wellness program tailored to the unique needs of each resident. A wellness center is available for additional health-related resources. Transportation arrangements are made both for non-medical purposes as well as transportation to doctors' appointments.

    Residents have access to various recreational activities within the community. Concierge services ensure that their needs are met efficiently while fitness programs help them stay active. Planned day trips offer opportunities for exploration, while resident-run activities encourage socialization among peers. Daily activities are also scheduled to keep residents engaged.

    The location of Berkeley Nursing & Rehab Center in Oak Park provides easy access to nearby amenities such as parks, pharmacies, restaurants, and hospitals. The community strives to create an environment where residents can thrive physically, mentally, and emotionally while enjoying a comfortable lifestyle in a supportive setting.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.4 miles)
    • CVS Pharmacy (0.5 miles)
    • Walgreens (1.5 miles)
    • Walgreens (1.6 miles)
    • CVS Pharmacy (2.1 miles)
    • Walgreens (3.1 miles)
    • Walgreens (3.2 miles)

    Hospitals

    • Gottlieb Memorial Hospital (2.3 miles)
    • Loyola Medicine Transport (2.4 miles)
    • Loyola University Medical Center (3.8 miles)
    • Loyola Outpatient Center (4.1 miles)
    • Edward Hines, Jr Veterans Hospital (4.3 miles)
    • Building 217, Hines VA Hospital (4.3 miles)
    • MacNeal Hospital (5.3 miles)

    Restaurants

    • Portillo's Hot Dogs (3.2 miles)
    • Culver's (3.9 miles)
    • Chick-Fil-A (4.1 miles)
    • Raising Cane's Chicken Fingers (4.4 miles)
    • Longman & Eagle (4.9 miles)
    • Parson's Chicken & Fish (5.1 miles)
    • Superdawg Drive-In (6.1 miles)

    Parks

    • Portage Park (3.7 miles)
    • The 606 — Western Terminus (4.1 miles)
    • Unity Playlot Park (4.7 miles)
    • Norfolk Park (4.8 miles)
    • Logan Boulevard (4.8 miles)
    • Independence Park (4.9 miles)
    • Humboldt Park (5 miles)

    Transportation

    • Jefferson Park Bus Terminal (4.6 miles)
    • Cta (4.7 miles)
    • CTA - Kedzie-Homan (5.3 miles)
    • Cta (6 miles)
    • SAS Business Lounge (6.5 miles)
    • Terminal 5 (6.6 miles)
    • American Airlines Flagship Lounge, Chicago O'Hare (6.9 miles)

    Physicians

    • Resurrection Medical Center Professional Building (5.6 miles)
    • University of Illinois Mile Square Health Center: Near West Side (6.5 miles)

    Cafes

    • Starbucks (6 miles)
    • Starbucks (6.3 miles)
    • Starbucks (6.6 miles)

    Theaters

    • AMC Rosemont 18 (6.1 miles)
    • Regal Webster Place (6.9 miles)

    Frequently Asked Questions

    Where is Berkeley Nursing & Rehab Center?

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