Heritage Health Mt. Sterling
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435 Camden Road, Mt. Sterling, IL 62353
For more information about senior living options: (844) 490-3973
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The Mount Sterling staff are caring, loving, and very good with residents. The facility and its staff are a true asset to Mount Sterling. CNAs and nurses are kind, helpful, and professional; therapy staff are knowledgeable. Micayla provided excellent, patient-focused shower care, and other staff were equally outstanding. The facility hosts events that warmly welcome residents and the community. The staff's specialized gifts bring comfort to families during difficult seasons of life. Residents and families feel their dignity and safety are respected. The caring team is highly regarded for its professionalism and compassion. Families would highly recommend Mount Sterling based on their positive experiences. Nurses and CNAs take pride in their work and look out for patients. The community views Mount Sterling as one of the best in the tristate area.
They believed the facility was understaffed and underpaid. They stated the physical therapy did not help at all. They observed their family member was moved from chair to bed using a lift and was not encouraged to move independently. They noted the patient appeared to be failing rather than improving, physically and emotionally. They described having to assist with feeding and drinking because staff were too busy. They described the facility as rundown and said they would consider somewhere else for a loved one. They criticized corporate for poor room appeal, maintenance, and low pay for workers.Mount Sterling Health and Rehab stands out in the memories of many families as a place where care goes beyond routine duties and becomes a lifeline in moments of immense strain. One listener writes with deep gratitude for the staff's timely intervention, describing how the team "came to my rescue" after more than five years of solo caregiving. The message is heartfelt: "God bless you, Jessica" and blessings upon all of Mount Sterling's staff, who guided the family in the best possible path for their husband. The writer emphasizes a devotion that goes beyond medical tasks, noting that they would never place their husband anywhere but Mount Sterling because the staff are "absolutely caring and loving" and because that care has become a part of their life.
The sense of community is another defining thread. Several entries commend Mount Sterling's efforts to host events that bring residents together with the wider community, making guests feel welcome and turning the facility into a true asset for the area. It is a place where families observe not only clinical care but social warmth - an environment that helps residents feel connected and valued. These observations repeatedly convey that Mount Sterling is more than a building; it is a venue where hospitality and medical care intersect to create a supportive atmosphere for both residents and their families.
Within the halls, individual caregivers and therapists earn high praise. One reviewer specifically highlights Micayla for giving a shower with patience, even noting a patient's prior medical challenge - a broken neck - yet still praising the caregiver's calm and capable approach. The impression of competence extends to the therapy team, described as "knowledgeable," with Landan and several CNAs and nurses singled out for excellence. The sentiment is that the staff's expertise, combined with their kind and patient manner, makes a meaningful difference, and the writer who didn't plan for a long stay would "go there again if needed."
Not every recollection mirrors unalloyed triumph, however. A particularly poignant account describes a family member who was in need of physical therapy, told it was a four-star facility, and experienced a decline rather than the hoped-for improvement. This story details a fall after which the patient relied on a lift for transfers, and it raises concerns about whether encouraging more independent movement with help could have yielded different outcomes. The family observed their loved one slipping from self-feeding to dependence, noting thirst and fatigue, and, crucially, attributing some of the hardships to understaffing and limited time with each patient. They observed moments when care appeared to lag in meeting basic needs, such as refilling drinks, and they eventually chose to bring their loved one home for therapy rather than continuing in the facility. Yet even in this difficult narrative, there is recognition that some staff did what they could and truly cared, and the family's transition home brought about remarkable recovery - newly able to feed themselves and to put feet on the floor, with weekly PT and OT continuing to yield gains and a restored sense of safety and autonomy.
End-of-life care emerges as another profoundly moving facet of Mount Sterling's care. One account describes accompanying a husband, Rick, toward the end of life and witnessing a team whose gifts and skills felt uniquely suited to that difficult season. The writer emphasizes that Rick was made comfortable and that the family felt seen, recognized, and deeply appreciated, underscored by prayers and heartfelt thanks. Others echo this deep gratitude for the staff who supported a family through illness and death, with expressions of love, dignity, and blessing. The emphasis is on compassionate presence, with staff who offer both professional competence and the kind of comfort that makes a painful transition more bearable.
Across multiple testimonials, Mount Sterling is celebrated for its compassionate, professional staff who treat residents with dignity and who support families in diverse, emotionally charged moments. Family members speak about dementia care with warmth, calling staff "very professional" and noting how they help both patients and their siblings or spouses navigate difficult times with grace. There are strong endorsements of the overall care quality - reliable, attentive, and patient-centered - paired with explicit gratitude toward individual caregivers who made a meaningful impact in a time of need.
At the same time, several voices temper their praise with constructive criticism that reflects common realities in long-term care. A recurring theme concerns corporate decisions and facility upkeep: while the care team earns high marks, there is a call for improved room appeal, maintenance, and better compensation for staff. Some reviewers express concern about understaffing and its ripple effects, urging changes at the organizational level to ensure consistent, sustainable care. One reviewer even expresses a willingness to recommend Mount Sterling in terms of staff quality while suggesting alternatives for the physical facilities, underscoring a wish for leadership to invest more in the environment and the workforce to match the heartfelt care the team already provides.
Taken together, these voices sketch a complex but overwhelmingly positive portrait of Mount Sterling Health and Rehab. The facility is praised for its people - the compassionate nurses, therapists, CNAs, and administrative teams whose dedication often appears to be the difference between fear and comfort for families at vulnerable moments. It is a place where community engagement, dignified end-of-life care, and hopeful, empowering rehabilitation converge, even as families acknowledge the ongoing challenges of staffing and facility resources. For many, Mount Sterling represents a beacon of support during illness, recovery, and beyond, a place where love, care, and skill meet to ease the burdens that come with aging, sickness, and loss.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage Health Mt. Sterling is an assisted living community located in Mt. Sterling, IL. This community offers a wide range of amenities to enhance the comfort and convenience of its residents. They have a beauty salon on-site for all grooming needs, as well as cable or satellite TV in each room for entertainment purposes. Community operated transportation is available for residents to easily access local areas.
There is a computer center provided for residents to stay connected and engaged with technology. A dining room serves delicious meals in a restaurant-style setting, and special dietary restrictions can be accommodated. The fitness room encourages residents to stay active and maintain their physical well-being.
Each room within Heritage Health Mt. Sterling is fully furnished, providing a comfortable living space for residents. A gaming room allows for social interaction and entertainment, while the small library provides opportunities for reading and quiet relaxation. Private bathrooms are included in each resident's living quarters.
Move-in coordination services help make the transition into this assisted living community seamless and stress-free. Outdoor space is available for residents to enjoy fresh air and nature, while the wellness center promotes overall health with various resources available.
In terms of care services, Heritage Health Mt. Sterling offers 24-hour call system and supervision to ensure the safety and well-being of its residents at all times. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available.
The community caters to individuals with specific dietary needs such as a diabetes diet or special restrictions by providing appropriate meal options. Transportation arrangements can be made both for non-medical purposes as well as transportation to doctors' appointments.
Various activities are organized within Heritage Health Mt. Sterling to keep residents engaged and entertained. Concierge services are provided along with fitness programs to promote physical activity among the residents. Planned day trips offer opportunities for exploration outside the community, while resident-run activities encourage social interaction among peers.
Heritage Health Mt. Sterling is conveniently located, with nearby amenities such as cafes, pharmacies, physicians, restaurants, and places of worship. This ensures that residents have easy access to essential services and can maintain their social connections within the broader community.
Heritage Health Mt. Sterling is located at 435 Camden Road, Mt. Sterling, IL 62353 in Brown County, Illinois
Heritage Health Mt. Sterling on seniors.fyi includes 3 photos including images showing interior, bedroom, healthcare, outdoor, trees, grass, building, windows, and more.
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