Timber Point Healthcare Center
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205 East Spring Street, Camp Point, IL 62320
For more information about senior living options: (844) 490-3973
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The staff is friendly. Residents are very well cared for. The facility is clean. They offer an alternative menu if you don't care for what's on the menu. Overall, it's described as a great place.
The food is garbage, often frozen and reheated, and loaded with salt, potassium, and phosphorus, ignoring dietary needs. Meals are unhealthy and usually served cold, with everyone getting the same fare. There is a real risk of food poisoning due to the food quality and handling. Meals are missed frequently because staff forget or the meals are inedible. The staff turnover is very high and the administration is perceived as uncaring. Complaints to the state yield only temporary improvements, after which conditions revert. Care for residents is neglectful, with trays dropped, no seating for eating, and basic needs like water ignored. Medication handling and bedside manner are poor, with staff unable to answer questions and sometimes acting rudely. Personal belongings are mishandled or left behind during moves. Requests for basic needs (ice water, food) are delayed or refused, and staff display a dismissive attitude. Communication is poor and it is nearly impossible to reach anyone for help. The overall experience is described as abusive, with rude CNAs and disgusting rooms.From the reports, there is a striking and uneasy split between first impressions and daily reality. On the surface, many observe a place where the staff are friendly, residents appear to be receiving some level of care, the facility is clean, and there is even an option for an alternative menu if the main choices don't suit someone. That initial, positive impression suggests a solid environment that could be a great fit for some families. Yet as people settle in and spend more time there, significant concerns begin to dominate the experience.
A particularly troubling thread revolves around the food and dietary care. One resident who lives there describes the meals as "garbage," with food that is frozen, thawed, and reheated, saturated with salt, potassium, and phosphorus. For a kidney patient with strict dietary needs, this is especially problematic - the same unhealthy meals are served to everyone, with little regard for individual restrictions. The dining experience is often cold, and there is a real fear of food poisoning given the lack of proper preparation and temperature control. The writer notes repeated missed meals, sometimes because staff forgot or because meals were unintelligible or inedible, which compounds the sense that nutrition and mealtime management are not reliable. While a small number of staff members (a couple or three) are described as good, the overall atmosphere is undermined by high turnover and a sense that the administration does not seem to care enough to fix the systemic issues.
Efforts to address these problems have been described as frustrating and often ineffective. The complainant says they have taken concerns to state authorities, and regulatory inspectors do acknowledge and address problems, producing a temporary improvement for a few days. But the relief is short-lived; once the oversight moment passes, the situation regresses back toward the prior status quo. This cycle makes it feel as though corrective actions are episodic rather than sustainable, which erodes trust in the facility's ability to support residents' health and well-being over the long term.
Beyond nutrition and general care, there are deeply troubling accounts concerning the care of a loved one - specifically the reviewer's mother. She was admitted after losing feeling in her legs and arms, and the experience described is jarring. According to the account, when it was time to eat, trays were delivered without proper assistance; beds were not adjusted to sit the patient up; water and even tea were not offered or checked. A nurse's response when asked about the patient's medications is recorded as "I don't know," followed by a remark referencing a "smaller Asian nurse," which adds a disturbing and unacceptable layer of neglect and disrespect. Other failures include mishandling of belongings (being told items were stored in a basement or left in an old room), and a lack of effort to retrieve or return items when needed. The mother's care is described as inconsistent at best, with inadequate attention to hydration, medication management, and proper hygiene. The sense conveyed is that when problems are raised, the staff's attention to basic needs - like meals, water, and timely assistance - is seriously lacking.
The narrative extends to daily interactions that frame the overall experience as disheartening and disempowering. Requests for simple needs - ice water, a PB&J, or timely responses to calls - are met with delays, miscommunications, or apparent indifference. The bedside manner of some staff is depicted as rude, and the ability to reach someone when needed is described as nearly impossible. The personal and emotional impact of these experiences is clear: a feeling of neglect, and an impression that the care environment may be more about routine procedures than about actively protecting and supporting residents. Even when a few good nurses and CNAs are acknowledged, the overarching sentiment remains that the environment is not adequately meeting residents' needs.
Overall, the collective voice is powerful in its verdict: this facility is not recommended. The experiences recounted include forgotten meals, repeatedly missed services, and rooms described as disgusting. The sense of frustration is reinforced by the perception that the staff - while sometimes competent in general tasks - are not held to consistent standards, and the administration does not appear to be meaningfully invested in improving the core areas of care. The message to prospective families is urgent: seek a facility with a proven track record of reliable nutrition, attentive, respectful staff, accessible communication, and a genuine commitment to safeguarding residents' dignity and health.
In closing, these accounts paint a compelling, if troubling, picture of a place where the positive elements - cleanliness, a friendly staff at times, and some available menu options - are not enough to outweigh persistent, systemic problems. When basic needs, safety, and respectful treatment are in question, families understandably feel compelled to look elsewhere in order to protect their loved ones and ensure a higher standard of daily care.
110 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Timber Point Healthcare Center in Camp Point, IL is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and enriching environment, Timber Point Healthcare Center strives to ensure that each resident receives personalized care and attention.
The community features a beauty salon where residents can pamper themselves and maintain their personal style. Cable or satellite TV is available in each residence, allowing residents to enjoy their favorite shows and movies. Community operated transportation is provided for easy access to nearby attractions and appointments. A computer center is available for residents to stay connected with loved ones or pursue their interests online.
The spacious dining room offers restaurant-style dining, where nutritious and delicious meals are prepared and served by the dedicated staff. Special dietary restrictions can be accommodated to ensure that all residents' needs are met. Additionally, a small library provides a cozy space for residents to indulge in reading.
For physical fitness enthusiasts, Timber Point Healthcare Center boasts a fitness room equipped with exercise equipment. The outdoor space includes a garden where residents can enjoy fresh air and engage in gardening activities if desired. The gaming room provides entertainment options for friendly competition among friends.
Housekeeping services take care of the maintenance of each resident's living space, ensuring cleanliness and comfort at all times. Move-in coordination assists new residents with the transition process into the community.
The healthcare services at Timber Point Healthcare Center are comprehensive, including 24-hour call system and supervision for peace of mind. Trained staff members provide assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Diabetes diets can be catered to as needed.
Residents have access to non-medical transportation arrangements as well as transportation services specifically for doctors' appointments. A wellness center focuses on promoting mental wellness through various programs tailored to individual needs.
Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones and access information online.
Timber Point Healthcare Center is not only a place to live, but also a community that offers a range of engaging activities. Concierge services are provided to assist residents in planning their daily activities. Fitness programs are available to promote physical well-being. Planned day trips and resident-run activities offer opportunities for socialization and exploration. Scheduled daily activities ensure there is always something exciting happening.
Located in Camp Point, IL, Timber Point Healthcare Center benefits from its proximity to parks, restaurants, and places of worship. Residents can easily enjoy the outdoors at nearby parks or dine out at local restaurants. Access to places of worship allows residents to practice their faith conveniently.
In summary, Timber Point Healthcare Center offers a vibrant and caring environment for assisted living. With its comprehensive amenities and care services, residents can enjoy a fulfilling and enriching lifestyle while receiving the support they need.
Timber Point Healthcare Center is located at 205 East Spring Street, Camp Point, IL 62320 in Adams County, Illinois
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