Metropolis Rehabilitation & Health Care Center

Pros

• The facility provided a lovely and spacious room equipped with a lift chair for comfort.
• The staff was consistently attentive, friendly, and professional, ensuring that residents' needs were met.
• Communication between the staff and family members was excellent, fostering a supportive environment.
• Residents enjoyed fun daily activities that enhanced their experience in the facility.
• Meals and snacks were delicious, served in a welcoming dining area reminiscent of family gatherings.
• The cleanliness of the facility was commendable, contributing to a pleasant atmosphere for residents.
• The nursing director and administration demonstrated genuine care for both staff and residents alike.

Cons

• The individuals felt like they were in the way during their time at the assisted living facility.
• The experience left both the reviewer and their father feeling unwelcome.
• There was a negative atmosphere among residents, leading to poor inter-patient communication.
• A staff member's attitude caused distress when a visitor was not recognized and labeled as "shady."
• The inability to access living areas due to lack of recognition contributed to a negative experience.

Review

Metropolis Nursing and Rehab has garnered mixed reviews from families regarding the quality of care and experience provided to their loved ones. On one hand, several reviewers expressed satisfaction with the facility's amenities, staff attentiveness, and overall environment. The positive feedback focuses on aspects such as comfortable accommodations, delicious meals, engaging activities for residents, and a clean facility that prioritizes professionalism. One family member enthusiastically noted how their mother enjoyed her spacious room equipped with a lift chair, highlighting the comfort features of the rehab facility. This sentiment was echoed by others who appreciated that the nursing director and administration genuinely cared about both staff and residents.

The staff at Metropolis Nursing and Rehab consistently received praise for being friendly, professional, and always available to assist residents with their needs. Family members reported effective communication regarding their loved ones' care plans and progress during rehabilitation. Many appreciated that the caring attitude of the staff extended beyond mere professionalism, creating an atmosphere where residents felt valued. Regular social activities were arranged to foster engagement among residents, promoting interaction and camaraderie in a familial dining setting where meals were served.

However, despite these commendable aspects of Metropolis Nursing and Rehab, there are notable criticisms that paint a contrasting picture of experiences within the facility. One family shared feelings of isolation during their time spent visiting a loved one there; both they and their father felt unwelcome in many instances. This perception seemed to stem from interactions with some nursing staff members who either lacked familiarity with visitors or exhibited an unsatisfactory level of customer service.

A particularly troubling incident described by a visitor involved an unwarranted denial of access to public areas within the facility based solely on appearance; this visitor was deemed "shady" by a nurse on duty despite being recognized by his father as his son. Such restrictions during visits not only create discomfort for family members but may also compound feelings of isolation experienced by residents attempting to engage with others at the facility.

The disconnection between expected hospitality standards and actual experiences led several families to feel as if they were intruding rather than welcomed guests in what should be a nurturing environment for recovery. In contrast to other reviews praising staff engagement through enjoyable daily activities, some expressed frustration over how patients interacted amongst themselves—reportedly leading to diminished opportunities for social bonding due to previous negative experiences.

Ultimately, while Metropolis Nursing and Rehab offers quality amenities paired with dedicated staff who truly care about resident welfare—creating conditions conducive to healing—the disparity in individual experiences reflects challenges that need addressing within interpersonal communication approaches among staff members as well as visitor management practices. Through fostering stronger connections not only between caregivers but also facilitating more open channels for visitors looking out for their loved ones’ well-being can significantly enhance overall satisfaction levels within this important care community.

This part of Metropolis, Illinois offers a range of amenities and services that would be beneficial for senior living. There are several places of worship nearby for spiritual fulfillment, as well as various healthcare facilities such as physicians' offices and hospitals for any medical needs. Transportation options are also available with U-Haul rentals and the Barkley Regional Airport within a short distance. Pharmacies are conveniently located for medication needs, and there is a variety of restaurants offering different dining experiences. Parks provide opportunities for outdoor recreation and relaxation, while theaters offer entertainment options. Overall, this area provides a mix of essential services and leisure activities that cater to seniors looking for a comfortable and convenient living environment.

Places of Worship

• World of Pentecost Upc Church (0.4 miles)
• Mount Horeb Freewilll Baptist Church (0.9 miles)
• Trinity Presbyterian Church (1.2 miles)
• Church of Christ (1.4 miles)
• Southern Baptist Convention (2.6 miles)
• Concord United Methodist Church (6.8 miles)
• Launch (7.1 miles)

Physicians

• Bajuyo Benito MD PC (0.8 miles)
• Massac Memorial Hospital (0.8 miles)
• Dr Hinners Podiatrist Office (0.9 miles)
• Family Physicians Center (0.9 miles)
• Mansfield Eye Clinic (6.5 miles)
• HealthSource of Paducah (6.8 miles)
• Jones, Evelyn Montgomery DR (6.9 miles)

Transportation

• U-Haul Neighborhood Dealer (0.8 miles)
• Beau's Aero Detail (1.6 miles)
• Budget Truck Rental (6.7 miles)
• U-Haul Neighborhood Dealer (7.6 miles)
• Barkley Regional Airport (PAH) (7.8 miles)

Hospitals

• Massac County Hospital Di (0.9 miles)
• Mcdaniels Robbin Massac Memorial Hospital Rural Health Metropolis (0.9 miles)
• Legacy Oxygen & Home Care Equipment (8.4 miles)
• Western Baptist Hospital (8.5 miles)

Pharmacies

• Metropolis Drugs II (0.9 miles)
• National Wound Care (0.9 miles)
• Walgreens (0.9 miles)
• Metropolis Drugs (1.6 miles)
• West Towne Pharmacy (6.9 miles)
• Health Mart Pharmacy (6.9 miles)
• Strawberry Hills Pharmacy (7 miles)

Restaurants

• McDonald's (1.2 miles)
• Fat Edd's Roadhouse (1.4 miles)
• Sonic Drive-In (1.6 miles)
• Huddle House (2 miles)
• Super City Bar & Grill (2 miles)
• Charleys Philly Steaks (5.3 miles)
• Waffle Hut (5.3 miles)

Parks

• Dorothy Miller Park (1.7 miles)
• Stuart Nelson Park (6.6 miles)
• Noble Park (7.6 miles)
• Carson Park (8.1 miles)

Theaters

• Cinemark Paducah (6.3 miles)

Cafes

• Starbucks (6.7 miles)
• Panera Bread (6.8 miles)