Mar-Ka Nursing & Rehabilitation
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201 South 10th Street, Mascoutah, IL 62258
For more information about senior living options: (844) 490-3973
The facility is wonderful, with wonderful staff and CNAs. The staff, especially the director of nursing, are super sweet. The facility provides a comfortable home-like setting with staff who feel like family. Administration shows care for residents' overall well-being. The staff are friendly and professional. The facility is nice, with friendly, family-like staff. The Director of Nursing is awesome, and the management team is great. The administrator is the best. The administrator is loved by residents. The staff are very pleasant and always welcoming. The Director of Nursing is amazing and helpful, and the facility is clean with a friendly atmosphere. The staff are dedicated and caring.
They ignore the nurse call button and residents' cries for help. The facility has bugs and water leaks in the rooms, making it dangerous and filthy. A 240A/C outlet is hanging out of the wall and other outlets feel ready to pull out. The facility is dangerous, filthy, and staffed with people who couldn't care less about the residents. They do not answer the phone and there is no communication with families about residents. The administrator Katrina is a poor leader and rude, showing no concern for staff, patients, or families. Flies are horrible and it smells horrible; the place stays understaffed. There are reports of abuse and neglect; food is horrible; the facility is unclean, unsanitary, and running down; flies swarm daily; staff ignore resident calls.The collection of remarks about this facility reads like a rollercoaster, with some people praising it as a wonderful, homelike place and others painting a starkly different picture of danger, neglect, and dysfunction. A common through-line among the harsh critiques is that residents can feel ignored, unwell, or unsafe, while several families describe a stark lack of communication and responsiveness that leaves them anxious and out of the loop. At the same time, a number of reviewers insist the staff are caring, compassionate, and dedicated, making the difference between a good and a terrible experience depend largely on who is on duty and the perspective of the observer.
On the negative end, many reviewers recount situations where urgent help seemed out of reach. The nurse call button was reportedly ignored, and calls for assistance from residents were described as routinely unanswered. Complaints of neglect and even abuse surface in several accounts, with residents wandering unmonitored, calls for help unanswered, and relatives left in the dark about medical updates. Maintenance and cleanliness also drew pointed criticism: flies swarmed the facility, odors were described as pervasive, and the building itself was labeled dirty and rundown. Specific safety concerns were highlighted, including a room where a 240-volt outlet was hanging from the wall and other outlets that felt unstable, suggesting potential electrical hazards. Water leaks and bugs in rooms added to the impression of an unsafe, neglected environment.
The harm described extended beyond discomfort to concrete incidents that families could not ignore. One reviewer mentioned hearing aids being lost or misplaced and the facility refusing to reimburse the cost, while others pointed to resident falls and even broken ribs. Food quality was questioned as part of the overall care experience, and some families described a lack of protection and attention during critical moments, painting a scene of care that was not consistently reliable. There were even accounts of residents crying or moaning and not receiving timely aid, and of administrative staff being perceived as unorganized or unprofessional. In several entries, the tone conveyed not merely dissatisfaction with care but a sense of betrayal and fear for a loved one's safety.
Communication with families emerged as a persistent stressor in many reviews. Some families claimed there was little to no information shared about residents' conditions or treatment plans, and there were frequent assertions that, if you value being kept in the loop, this is not the place to entrust a loved one. The sentiment that the facility prioritizes other concerns over patient welfare appears in several places, with references to being told what to do rather than being listened to, and to a general feeling that leadership does not always act in the residents' best interests. A recurring theme is the difficulty in getting consistent answers, culminating in statements about contacting state authorities or seeking outside advocacy.
Leadership and administration drew mixed to sharp criticism and praise in various proportions. A recurring name in the negative commentary is Katrina, described by some as a rude, money-driven administrator who lacks genuine investment in staff, residents, or families. The accusation that residents are viewed as "dollar signs" surfaces in some reviews, along with claims of under-staffing and a sense of indifference toward the people who live and work there. Yet the other side of the spectrum includes glowing tributes to leadership, with several reviewers praising the administrator and the director of nursing (DON) as warm, capable, and responsive. Phrases like "the DON is amazing" and "the administrator is the best" appear alongside other entries that describe a homey, supportive atmosphere created by the leadership and staff. Some reviewers even attribute a strong, caring culture to those in management, suggesting a broad variance in experiences tied to shifts, departments, or individual leaders.
Amid the strong opinions, there are also persistent affirmations that the staff can be wonderfully caring and that the facility is a "home-like" environment when things are going well. Multiple accounts praise specific staff members, including CNAs and nurses, and describe the atmosphere as welcoming and kind. Some reviewers speak of staff as "family," of dedicated caregivers who are helpful, patient, and genuinely invested in residents' well-being. There are even endorsements of particular roles, such as a DON who is described as approachable and supportive, and a cosmetologist who expresses joy in caring for residents. In certain pieces, families report that their loved ones were happy, well-treated, and content with their daily lives, underscoring the genuine warmth and care that exists in some shifts and days.
A notable caveat, however, is the sense that many of the positive voices may come from people connected to the facility itself - staff members or insiders - while other reviewers urge caution about relying on those accounts alone. One comment explicitly suggests evaluating reviews from multiple perspectives and implies that staff-written praise can inflate the perceived quality of care. Taken together, the reviews present a complex picture: a place that can be a nurturing, supportive home for some, but dangerously overstretched, inadequately maintained, and poorly communicating for others. The experience one has seems highly contingent on specific staff, leadership at the time, and the particular day.
For anyone considering care here, the message is to proceed with careful, independent due diligence. Visiting the facility, requesting direct conversations with both the DON and the administrator, and reviewing state inspection reports and current occupancy or staffing data could help separate the disparate experiences reflected in these reviews. Speaking with a variety of families and residents, and observing how calls for assistance are handled in real time, can offer a clearer sense of whether this environment will meet a loved one's needs. Given the spectrum of experiences described, it's wise to gather multiple viewpoints, verify safety and maintenance concerns, and assess whether the facility's strengths align with what matters most for a specific resident's health, dignity, and daily comfort.
76 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mar-Ka Nursing & Rehabilitation in Mascoutah, IL is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For convenience, residents can take advantage of our on-site beauty salon, computer center, gaming room, small library, and fitness room. We also provide fully furnished living spaces with private bathrooms and offer housekeeping services to maintain cleanliness and tidiness.
Delicious meals are served in our dining room with restaurant-style dining, catering to special dietary restrictions as needed. Our dedicated staff is available around the clock to assist with activities of daily living such as bathing, dressing, and transfers. We also offer medication management for optimal health and wellbeing.
At Mar-Ka Nursing & Rehabilitation, we prioritize mental wellness and provide a comprehensive mental wellness program for our residents. Transportation arrangement (non-medical) is available for community outings as well as transportation to doctors' appointments.
We understand the importance of social engagement and offer a variety of activities including concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. With two parks nearby, residents can also enjoy outdoor spaces and spend quality time in nature.
In terms of nearby amenities and facilities, there are two pharmacies within close proximity, ensuring convenient access to medications. Additionally, there are three restaurants nearby for dining options outside the community. For spiritual needs, there are two places of worship nearby where residents can find solace.
With one hospital nearby and reliable transportation arrangements in place, residents can rest assured knowing that their healthcare needs will be taken care of effectively.
Mar-Ka Nursing & Rehabilitation provides a warm and caring environment where seniors can receive personalized assistance while enjoying an active lifestyle surrounded by beautiful amenities.
Mar-Ka Nursing & Rehabilitation is located at 201 South 10th Street, Mascoutah, IL 62258 in St. Clair County, Illinois
Mar-Ka Nursing & Rehabilitation on seniors.fyi includes 4 photos including images showing dining, interior, landscaping, building, artwork, bedroom, healthcare, chandelier, and more.
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