Countryview Care Center - Macomb
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Information last verified:
400 West Grant Street, Macomb, IL 61455
For more information about senior living options: (844) 490-3973
Melissa is very patient. The staff spend quality time with residents and make them feel safe and secure. The new administrator has gone above and beyond to improve the facility. The staff are nice, helpful, and kind. The meals are nutritious and good. Morgan and Carissa take care of residents' needs. The Countryview team is compassionate and dedicated to residents. The facility feels like a home thanks to the caring staff. The staff go above and beyond due to strong leadership. The friendliness at the facility is real, sincere, and never-ending.
This place is nothing but a dumpster fire. Random people can just walk into the back door and the staff just doesn't care. Worst place to send anyone, not even a animal deserves this place. ALL OF THEM NEED FIRED. They have a nurse that has given one of their residents the wrong meds at least 2x and has kept her job. The CNA that just come back from having a baby left my mom's friend wet in the chair in the TV Room all day like soaked. Terrible place to be sent, short staffed, waited over 2 hrs with call light on to be helped, staff over worked, food is horrible and you eat what they have no menu to choose from. This place is not good for old people to have to go to. They refuse to help them.Countryview Care Center in Macomb is best suited for families that prioritize a warm, home-like atmosphere and staff who genuinely treat residents like family, with the expectation that leadership will be engaged and responsive. The strongest appeal is the sense of care people feel from frontline caregivers, the focus on personal attention, and experiences where residents seem to be spoken to with kindness and patience. Several reviews spotlight a culture where staff members go the extra mile to help with small requests, to share a smile, and to make daily life feel like home. When leadership is actively involved and a new administrator has begun to recalibrate operations, that sense of improved accountability and direction can translate into meaningful changes on the floor. This is not a sterile, impersonal institution; it is a place where relationships matter and a family-like demeanor persists even amid the inevitable challenges of senior care.
That said, families should explicitly consider alternatives if consistent, highly regulated medical oversight is non-negotiable. The community has periodic, well-documented concerns around staffing levels and the consistency of care. Several reviewers recount long wait times for assistance, staff overload, and gaps in daily routines, with a few describing serious lapses such as medication administration errors or inadequate monitoring. The most alarming narratives touch on missed treatments, neglectful moments, and staff turnover that leaves residents with unsettled routines. For families needing tight supervision of medical needs, private rooms with dedicated nursing attention, or predictable, crisis-proof service, a facility with steadier staffing and demonstrable incident management may be a safer bet. In short, if reliability and rigorous nursing oversight are paramount, alternatives should be explored.
On balance, the clearly positive threads, compassionate, approachable staff; a homey environment; and reports of genuine, personal care, partially offset the more troubling gaps. The most persuasive proof comes from those who credit stable leadership and a culture shift with improved resident experience: staff who are described as helpful, professional, and genuinely caring; menus and food quality cited as a standout benefit by multiple families; and a feeling that residents are treated with respect and kindness. When leadership has been proactive, families report better communication, cleaner common spaces, and a sense that the facility is moving toward higher standards. These strengths matter because they elevate daily life, reduce anxiety for residents, and reinforce trust between families and care teams. Yet they do not erase the risk signals raised by staffing volatility and occasional care lapses that persist in some shifts and departments.
The most serious cons published by families involve staffing scarcity, inconsistent routines, and safety concerns. Reports of two-hour wait times, overworked CNAs, and instances of inadequate assistance create real risk for residents who depend on timely help. Some accounts describe rooms sharing bathrooms and privacy challenges, plus frustrations over medication handling and overall accountability. A few families voiced extreme dissatisfaction, using strong language to describe neglect or mismanagement. While others counter with praise for leadership and a string of positive daily interactions, the breadth of experiences suggests variability that can hinge on who is on duty and which administrator is guiding the operation at a given time. That inconsistency is the core reason to approach Countryview with a plan and a proactive oversight mindset.
For families evaluating Countryview, a practical decision framework matters. Schedule a tour and observe meal times, common areas, and the cadence of assistance calls. Ask for direct conversations with the administrator and current front-line staff to gauge stability and communication style. Request recent incident reports and inquire about how regularly staff turnover affects care plans and resident routines. Check whether the facility can accommodate specific needs, dietary restrictions, therapy schedules, and personal care preferences, and verify a consistent care team assigned to your loved one. If mobility, memory care, or complex medical management are present, insist on speaking with the nurse manager about staffing ratios and training. If these elements align and the leadership shows sustained commitment to improvement, Countryview becomes a viable home rather than merely a stopgap.
Ultimately, Countryview suits families who can tolerate some variability in staffing in exchange for a warm, family-centered environment and a proven willingness to improve under active leadership. It is less ideal for those who require unwavering, high-touch medical oversight, perfectly private accommodations, and a consistently flawless track record in safety and medication management. The facility’s strengths, caring staff, a home-like feel, and positive leadership-driven shifts, can markedly enhance daily life when present, but the risk of inconsistent care remains a real consideration. A deliberate, informed tour, coupled with candid conversations about staffing and accountability, will reveal whether this community can become the trusted home sought by both resident and family.
62 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Countryview Care Center - Macomb in Macomb, IL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, fully furnished accommodations, dining room, gaming room, small library, and outdoor spaces such as a garden. Residents can enjoy cable or satellite TV and have access to Wi-Fi/high-speed internet.
The care services provided at Countryview Care Center include 24-hour call system and supervision to ensure the safety of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is also provided. The community offers special dietary restrictions including diabetes diet and meal preparation and service. Medication management is available to help residents with their medication needs. A mental wellness program is in place to promote overall mental health.
Residents at Countryview Care Center can participate in various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available for added convenience.
The location of Countryview Care Center offers easy access to amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have convenient access to the necessary services and resources they may need.
Overall, Countryview Care Center - Macomb provides a comfortable and supportive environment for seniors who require assistance with daily tasks while promoting an active lifestyle through engaging activities and access to essential amenities.
Countryview Care Center - Macomb is located at 400 West Grant Street, Macomb, IL 61455 in McDonough County, Illinois
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