Salem Village Nursing & Rehab

Pros

• Some staff members at the facility are described as caring and kind, providing support to residents and their families.
• The physical therapists are noted for being skilled and patient, offering daily therapy sessions that residents find beneficial.
• Residents have the option to bring personal belongings to make their rooms feel more like home, which is seen as a positive aspect of the facility.
• One reviewer mentioned that mistakes made by staff were corrected promptly and acknowledged, indicating a level of accountability.
• The receptionist is identified as very nice and helpful, contributing to a welcoming atmosphere upon entering the facility.
• A family member expressed satisfaction with the CNA's interactions with their loved one, highlighting their kindness and trustworthiness.
• The facility has a good reputation according to some reviewers who had positive experiences during visits or interactions.

Cons

• The facility is always dirty and poorly maintained, with broken elevators and inadequate cleaning.
• Staff often neglects patients, leaving them in soiled conditions for extended periods.
• Pain medication requests are met with long delays and lack of urgency from staff.
• The quality of food served is consistently described as horrible and inedible.
• There appears to be a severe understaffing issue, leading to inadequate care for residents.
• Management is chaotic, leading to a disorganized environment within the facility.
• Many staff members exhibit unprofessional behavior, making family members feel like nuisances when seeking help.
• Residents' belongings often go missing or are mishandled, raising concerns about safety and theft.
• The overall atmosphere of the facility contributes to feelings of depression among residents.
• Family experiences indicate that promises made by management regarding care are frequently broken.

Review

The reviews concerning Salem Village depict a starkly divided experience among residents and their families, with many expressing deep dissatisfaction while others offer a more positive perspective. For numerous families, the facility has been characterized as poorly maintained and lacking in essential care. Common complaints include filthy rooms, unresponsive staff, and inadequate medical attention for patients. Multiple reviewers detailed alarming instances where family members were left unattended in compromising situations—such as lying in their own waste for extended periods—and reported severe delays in receiving needed pain medications, sometimes waiting upwards of an hour.

Staffing issues are frequently highlighted as a significant problem at Salem Village. Many reviews expressed concerns about understaffing, citing scenarios where only one Certified Nursing Assistant (CNA) was available to manage an entire floor of patients. This lack of personnel likely compounded the neglect described by several reviewers, who noted that their loved ones often went without basic needs being met—such as nourishment and cleanliness. While there are occasional mentions of kind and caring staff members, they appear to be overshadowed by reports of laziness and poor work ethic among others, leading to frustration for both patients and their families.

The state of the facility itself comes under scrutiny as well. Reviewers consistently describe unkempt conditions with dirty hallways and inadequate maintenance overall. Complaints about broken elevators raise serious safety concerns; if an emergency were to occur—such as a fire—it seems unlikely that residents would be able to evacuate quickly or safely due to these ongoing mechanical problems. Additionally, some residents reported thefts of personal belongings despite marking them clearly—a worrying sign of poor oversight within the facility.

Conversely, there are some positive remarks highlighting the competence of specific staff members and certain aspects of care provided at Salem Village. A few individuals indicated that while they faced challenges with care quality initially, things improved once they advocated for their loved ones’ needs more assertively. Some reviewers pointed out that physical therapists have been notably skilled and patient during rehabilitation sessions; this aspect appears to be one area where Salem Village excels compared to other facilities mentioned.

The dietary situation is another mixed bag according to various testimonials. Several families remarked on how unsatisfactory the food is—often describing it as "garbage"—leading them to bring meals from home instead for their loved ones. The lackluster quality of meals contributed significantly to weight loss among residents who were unable or unwilling to eat what was offered. Some reviews did note improvements when family members intervened or provided supplementary food items directly.

In summary, the overall sentiment regarding Salem Village is overwhelmingly negative among many past residents' families who express regret over choosing the facility for their loved ones' care. They implore others not to make the same mistake due to experiences filled with stress from unmet promises and distressing conditions encountered within its walls. Yet amidst these troubling accounts exists a small but notable number of voices recognizing pockets of competence displayed by select staff members who genuinely care about patient welfare—a glimmer suggesting potential improvement if management can address staffing inadequacies and improve operational standards critically needed for compassionate elder care.

Restaurants

• McDonald's (1.9 miles)
• Syl's Restaurant & Lounge (3 miles)
• Walts Ice Cream (3.2 miles)
• McDonald's (3.4 miles)
• Zobel Tavern (3.5 miles)
• Culver's (3.5 miles)
• Golden Corral (4 miles)

Places of Worship

• First Presbyterian Church (2.9 miles)
• Church of Jesus Christ of Latter Day Saints (4.7 miles)
• Trinity Lutheran Church (5.1 miles)
• First Baptist Church of Channahon (8.5 miles)
• Our Mother Of Good Counsel (9.7 miles)
• Parkview Christian Church (9.8 miles)

Pharmacies

• Walgreens (3 miles)
• CVS Pharmacy (3.4 miles)
• Walgreens (4 miles)
• Walgreens (4.2 miles)
• Walmart Pharmacy (4.4 miles)
• Walgreens (4.6 miles)
• CVS Pharmacy (5 miles)

Transportation

• Union Pacific Global 4 (3.6 miles)
• Metra (9.3 miles)

Physicians

• Joliet Diabetes Endocrinology (3.8 miles)
• Ahmed Hussain (3.9 miles)
• Professional Health Associates (4 miles)
• Dr Usha Setlur, MD (4.1 miles)
• Associated Ophthalmologists SC (4.1 miles)
• Michael Dorning, MD (4.2 miles)
• Surgical Care Affiliates (4.3 miles)

Hospitals

• Presence Saint Joseph Medical Center Laboratory (4.3 miles)

Cafes

• Panera Bread (4.4 miles)
• Starbucks (4.7 miles)
• Gost Coffee Roasters (6.9 miles)
• Panera Bread (7 miles)

Parks

• Central Park (6.7 miles)
• Foxridge Park (7.6 miles)

Theaters

• Cinemark Louis Joliet Mall (7.6 miles)