Parc Joliet
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222 North Hammes, Joliet, IL 60435
For more information about senior living options: (844) 490-3973
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Tiffany is praised for stepping up, correcting issues, and being open to concerns (5 out of 5). The wound care team, IV nurses, and the majority of regular nurses are described as very professional (4 out of 5). Wechu is highlighted as the best for physical therapy and for helping patients reach or exceed their goals. Amanda is thanked for pushing the patient to regain and maintain independence. TJ, Amuchu, and Linda are acknowledged for excellent PT/OT assistance (5 out of 5). The activities department staff provide engaging entertainment and activities, enriching residents' experiences (5 out of 5). Most CNAs are attentive and helpful, with some exceptions noted. Tim, the housekeeping supervisor, runs a tight ship and keeps the rooms clean (4 out of 5). Carolyn Tait and the PARC staff are described as going above and beyond to help a client, showing genuine care. Linda (head of PT/OT) and the wound doctor are honored and praised for their care.
The facility is described as a major letdown, with the majority of staff appearing indifferent and disengaged toward residents' well-being. The food is consistently poor, housekeeping below acceptable standards, and the administration lacks professionalism and empathy. When concerns are raised, the response is dismissive and focused on managing the facility's image on social media. The place needs serious oversight - or to be shut down entirely. The establishment is described as an absolute circus, with claims that many employees clock in for a paycheck rather than truly caring. There are serious allegations of neglect leading to a bed sore and death, suggesting the facility should be shut down. A relative experienced long delays for pain meds and bathroom assistance, with unresponsive or unprofessional nurses. The building is described as one wing resembling the website while the rest of the facility is a dump.What you're reading is a real-time tapestry of experiences from people who have interacted with The Parc, a place where care is delivered in a mix of bright spots and bruising shortfalls. One patient's account frames this as episode two of a ongoing "review," with a clear instinct to balance gratitude with critique. The voice oscillates between celebrating individuals who went above and beyond and shining a harsh light on processes and conditions that undermined the quality of daily life for residents. The result is not a single verdict but a complex portrait that captures both warmth and frustration, pride and alarm.
On the bright side, this patient's gratitude shines most vividly on several individuals and teams who seemed to embody professionalism, responsiveness, and genuine concern. Tiffany, the administrator, is singled out for stepping up to correct wrongs that should never have happened, being open and available to concerns, and earning a high "5 out of 5" rating for handling issues that irritated the patient. David, described as the assistant DON, also earns thanks for effective support. The wound care team, IV nurses, and most regular nurses receive praise for their care, with a general impression that these teams were capable, attentive, and capable of making a difficult situation more bearable. The physical and occupational therapy teams are celebrated as well: Wechu is praised for his effectiveness in helping patients reach and exceed goals; Amanda is recognized for encouraging independence in activities of daily living like dressing. TJ, Amuchu, and Linda are highlighted for their assistance, rounding out a 5 out of 5 impression from the patient on PT/OT. The activities department, whose role is to bring engagement and morale to the residents, is praised for providing essential entertainment - described as a lifeline that prevents the stay from becoming "dreadful." The overall impression of these clinical and activity teams is that they embody care with competence, a beacon within the facility's larger story.
Yet this praise sits alongside a candid acknowledgement of the mixed quality across several roles and departments. CNAs are described as a mixed bag: many are attentive and helpful, but some do not belong in the role, with the patient arguing that nursing assistants must approach the work with genuine heart and a broader purpose. The critique is pointed: certain CNAs "are in the wrong field" and should consider another line of work, while those who do their jobs well are thanked. Housekeeping gets a generally positive note for Tim and his crew, who keep the rooms and facility clean, though there can be minor timing quirks - an impression of efficiency with a caveat about early arrival. Social services are asked to be more proactive in considering the diverse patient population when arranging rooms, with a specific call for more thoughtful cross-pairing of patients to align with health status, daily rhythms, and other demographic factors. The patient's call is for a shift from reactive to proactive planning in room assignments.
The report on food lands firmly in the "needs improvement" camp. The overall quality and consistency of meals are described as dreadful, with a suggestion that dietary budgets or procurement processes might be limiting the ability to provide nutritious, appealing meals. Powdered eggs and the absence of breakfast meats are cited as emblematic of a longer-standing problem, and the patient laments the ongoing mismatch between what is delivered and what residents deserve. There is a striking contrast drawn between the energy and professionalism observed during a state visit - when the staff seemed to rally and perform at a high level - and the more ordinary, daily operations that supposedly should reflect that same energy consistently. The figure given for food quality dips toward 1.5 out of 5, underscoring a fundamental dissatisfaction with meals that compounds other concerns.
When the patient reflects on the facility's overall performance, the rating settles at a "soft 3 out of 5." It's a nuanced conclusion: there are moments of real care and competence, a handful of staff who clearly care, and a system capable of delivering good experiences. But those positives are tempered by a large swath of critical observations about consistency, staffing, and system-wide responsiveness. The patient makes a bold, unambiguous statement of accountability - "I'm not ducking no smoke" - which signals a willingness to engage in tough conversation to improve conditions.
Beyond the personal narrative, a parallel set of reviews arrives with a sharper, more shocking urgency. A separate commenter highlights a profoundly positive experience: Carolyn Tait and Parc staff are described as going above and beyond to accept a client with complex needs, showing patience, resourcefulness, and a willingness to do whatever it took to help. They are described as angels during a time of great need; this perspective underscores that when staff are aligned with patient-centered care, the Parc can meet high expectations and even exceed them.
But the chorus of criticism is equally forceful and far-reaching. Another reviewer paints The Parc as a major letdown, with a sense of indifference and disengagement among a broad swath of staff, poor food quality, housekeeping that falls short of acceptable standards, and administration that lacks professionalism and empathy. When concerns are raised, the response is described as dismissive, with emphasis on protecting the facility's image on social media rather than addressing substantive issues. The reviewer calls for serious oversight or even shutdown, arguing that families entrust their loved ones to a facility hoping for dignity and respect that, in this view, are not consistently delivered.
A particularly devastating set of accounts revolve around neglect and its consequences. A post recounts a brother's admission with Parkinson's disease and the later development of a bed sore that became septic, allegedly worsened by lax attention and inadequate care, culminating in the patient's death within weeks. The account speaks of a staff member who knew the patient but did not protect him, and of days and shifts when the patient was left unfed, unclean, or inadequately assisted, including being left to sit in a wheelchair in common spaces with poor diapering practices and exposure to waste. The hospital transfer, rapid deterioration, and subsequent death are framed as direct outcomes of neglect and systemic failures, with a veteran nurse's perspective echoing concerns about how pain management, assistance with hygiene, and timely response to needs were managed (or mismanaged). The reviewer calls for the facility to be shut down, a serious indictment that underscores how failures in daily care can translate into grave consequences.
Other voices within the same conversations echo similar distress: long waits for pain medications, delays in bathroom assistance, nurses reportedly distracted by other tasks or devices, and a sense that patient dignity was compromised by a routine of interruptions and inattention. Across these accounts, the same themes surface again and again: a facility capable of delivering compassionate, high-quality care in certain moments, but also a place where overstretched staff, uneven culture, and inconsistent adherence to standards can produce dangerous, even deadly, lapses. The imagery is stark: a place that can feel like a well-run environment on some days and a chaotic, unsafe space on others, depending on who is on shift and how resources are allocated.
Taken together, the reviews present a complex, multifaceted portrait of The Parc. You can find the bright thread of dedicated professionals - the administrators who listen and correct, the wound care and therapy teams who push for improvement, and the activities staff who provide essential engagement. You can also encounter a heavy undertone of concern about systemic issues: inconsistent CNA performance, scheduling and cross-patient room assignments that fail to account for health and daily rhythms, questions about nutrition, and, in the most grave instances, allegations of neglect with tragic outcomes. The overarching message is clear: The Parc has capable, compassionate people who can and do deliver meaningful care, but the facility faces serious, sometimes systemic, challenges that demand attention, accountability, and continuous improvement to ensure safety, dignity, and quality for every resident every day.
203 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Parc Joliet in Joliet, IL is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community is fully furnished and provides private bathrooms for each resident. Residents can enjoy restaurant-style dining in the dining room or choose from special dietary restrictions.
There are various amenities available for residents to make their experience comfortable and convenient. These include a beauty salon, fitness room, gaming room, small library, computer center, and Wi-Fi/high-speed internet access. Parc Joliet also offers transportation services for non-medical purposes as well as transportation arrangements for doctors' appointments.
The care services at Parc Joliet focus on providing assistance with activities of daily living such as bathing, dressing, and transfers. The staff is available round-the-clock to provide supervision and assistance whenever needed. Medication management is also offered to ensure that residents are taking their medications as prescribed.
Residents can partake in a variety of activities and programs organized by the community. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to cater to any specific needs or requests from residents.
In terms of nearby amenities, there are two cafes, ten pharmacies, 26 physicians, 26 restaurants, one transportation option, two places of worship, one theater nearby within easy reach of the community. Additionally, there is one hospital nearby for any medical emergencies that may arise.
Overall, Parc Joliet provides a comprehensive assisted living experience with its extensive range of amenities and care services designed to meet the needs of its residents while ensuring their comfort and convenience.
Parc Joliet is located at 222 North Hammes, Joliet, IL 60435 in Will County, Illinois
Parc Joliet on seniors.fyi includes 4 photos including images showing outdoor, entrance, doors, building, garden, landscaping, fence, patio, and more.
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