Parc Joliet

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Parc Joliet Parc Joliet Parc Joliet Parc Joliet

Parc Joliet

Information last verified:

222 North Hammes, Joliet, IL 60435

For more information about senior living options: (844) 490-3973

3.6 from 102 reviews
5 stars
59
4 stars
7
3 stars
2
2 stars
6
1 stars
28

Overall Review of Parc Joliet

Pros

  • pro The Parc Joliet Rehabilitation Facility is praised for compassionate, attentive staff who go above and beyond to care for residents.
  • pro Tiffany, the administrator, is described as helpful, accessible, and genuinely caring for residents and families.
  • pro The DON, Dana, is recognized for strong leadership and dedication to residents’ well‑being.
  • pro The wound care, PT/OT, and nursing teams are noted as professional, skilled, and effective at helping residents reach their goals.
  • pro The social services team, especially Ianna and Davisha, is highlighted for being attentive, responsive, and advocates for residents.
  • pro The facility is described as clean, well-maintained, and supportive, providing a comfortable recovery environment.
  • pro Families report feeling respected, heard, and supported, with many positive experiences and gratitude for Parc staff.

Cons

  • pro The Parc has been a major letdown, with indifferent and disengaged staff showing little concern for residents.
  • pro When neglect concerns were raised, the administration responded dismissively and prioritized image over patient safety.
  • pro The facility needs serious oversight or should be shut down.
  • pro The Parc is not elderly-friendly, indicating poor suitability for older residents.
  • pro Wound care is considered worthless by reviewers.
  • pro The food is dreadful and consistently of poor quality.
  • pro There is ongoing theft of residents' belongings with little accountability from staff.
  • pro The facility is old and rundown, literally falling apart on the exterior.
  • pro Some CNAs are described as being in the wrong field and not caring, impacting care.

Review

Parc Joliet is best suited for families seeking a rehabilitation-focused environment where post-acute recovery, wound care, and structured therapy are the core deliverables. The community tends to deliver when goals are concrete: regain independence after surgery or illness, complete a course of physical and occupational therapy, and move forward with a clear discharge plan. The strongest case for Parc Joliet rests on a dedicated rehab culture, therapists who push toward measurable gains, nurses and CNAs who recognize recovery milestones, and a social-services team that keeps families informed and engaged. For families prioritizing a brisk, goal-oriented rehabilitation track and a community that treats recovery as a team sport, Parc Joliet stands out.

Those who should consider alternatives are precisely the ones demanding near-perfect consistency across every shift and every meal. Several reviews raise red flags about staffing rhythm and responsiveness, with concerns about delayed medication, slow call-bell responses, and uneven quality of care. If a loved one requires near-constant supervision, rapid response to needs, and meticulous daily hygiene without exception, the risk of lapses, real or perceived, may be prohibitive. The facility has been described by some as aging and not always elderly-friendly, a factor that matters when mobility and cognitive support require constant calibrations. For families where reliability in every hour of care is non-negotiable, exploring other options is prudent.

On the upside, Parc Joliet’s strengths align closely with recovery outcomes. The rehabilitation team, including wound care specialists, IV nurses, and the core PT/OT staff, receives frequent praise for competency and persistence. The administrator and director of nursing are repeatedly cited as accessible and hands-on leaders who push for timely interventions and attentive care. The social-services team, especially Ianna and Davisha, is repeatedly described as the “glue” that holds care plans together, advocating for residents and coordinating with families to address complex needs. Housekeeping and maintenance are commonly lauded for keeping the space orderly and clean, and the restorative department is singled out as a standout. When goals are clear and staff are aligned, Parc Joliet can deliver meaningful recovery and a positive resident experience.

Yet the cons cited by many families cannot be brushed aside. A sizable share of reviews points to inconsistent staffing levels and gaps in daily operations, with reports of understaffed shifts leading to longer wait times and occasional gaps in supervision. The dining experience emerges as a frequent disappointment for some residents, described as repetitive or in need of improvement, which matters for morale and overall well-being during a rehab stay. Other families recount serious safety concerns, including bed sores and incidents that required hospital transfer, raising questions about proactive monitoring and timely escalation. There are also repeated accusations of neglect or administrative misalignment, including concerns about room assignments, item theft, and perceived priorities that shift toward image management rather than resident welfare. The building itself is sometimes characterized as old and in need of upgrades, which can compound the feeling of inconsistency in ongoing care.

These pros and cons do not exist in isolation; they interact to shape the overall risk-reward equation. The robust rehab and social-work infrastructure can offset many operational frictions when a resident’s recovery trajectory is the central objective. Families that actively participate, requesting daily wound checks, insisting on consistent medication administration, attending care-plan meetings, and coordinating with the social services team, often derive a buffer against the weaker signals of staffing strain. The presence of a proactive administrator and DON who are accessible and responsive can turn potential missteps into teachable moments and rapid course corrections. In short, the care you get here is strongly contingent on engaged advocacy and a clear, agreed-upon plan for discharge and follow-up.

The practical path for families weighing Parc Joliet is twofold. First, align expectations around the rehab-focused model: insist on a detailed care plan with measurable goals, daily wound assessments when applicable, and a defined pharmacy and med-pass schedule. Seek explicit commitments from nursing leadership about call-light response times and routine safety checks, and monitor adherence to care plans through regular care-plan meetings. Engage the social-services team early to secure a smooth discharge plan, transportation arrangements, and community-liaison support, leveraging the team’s demonstrated strengths in advocacy and coordination. Second, visit with a focused checklist: observe interactions between staff and residents, assess the cleanliness and organization of patient rooms, sample the dining experience, and inquire about staffing ratios on different shifts. Ask for direct contact with the administrator and the DON to gauge responsiveness and partnership potential.

In the end, Parc Joliet serves as a solid option for families prioritizing recovery and connection with a deeply dedicated rehab and social-work team. It is less compelling for those whose primary fear is variability in daily care, persistent quality gaps, or safety incidents without transparent, corrective action. The facility’s best-case scenario comes to life when families engage actively, care plans are followed rigorously, and the staff, especially the administrators, wound-care specialists, PT/OT teams, and social workers, are empowered to do what they do best. For many, Parc Joliet will be a lifeline that accelerates recovery and restores independence; for others, it will serve as a warning to probe more deeply into staffing stability, proven safety outcomes, and the facility’s track record on preventive care. The prudent conclusion: visit, ask pointed questions, and decide with a clear plan for ongoing oversight and accountability.

Features

Housing

  • 203 resident community capacity 203 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Parc Joliet in Joliet, IL is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community is fully furnished and provides private bathrooms for each resident. Residents can enjoy restaurant-style dining in the dining room or choose from special dietary restrictions.

There are various amenities available for residents to make their experience comfortable and convenient. These include a beauty salon, fitness room, gaming room, small library, computer center, and Wi-Fi/high-speed internet access. Parc Joliet also offers transportation services for non-medical purposes as well as transportation arrangements for doctors' appointments.

The care services at Parc Joliet focus on providing assistance with activities of daily living such as bathing, dressing, and transfers. The staff is available round-the-clock to provide supervision and assistance whenever needed. Medication management is also offered to ensure that residents are taking their medications as prescribed.

Residents can partake in a variety of activities and programs organized by the community. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to cater to any specific needs or requests from residents.

In terms of nearby amenities, there are two cafes, ten pharmacies, 26 physicians, 26 restaurants, one transportation option, two places of worship, one theater nearby within easy reach of the community. Additionally, there is one hospital nearby for any medical emergencies that may arise.

Overall, Parc Joliet provides a comprehensive assisted living experience with its extensive range of amenities and care services designed to meet the needs of its residents while ensuring their comfort and convenience.

Virtual Tour

Nearby Places of Interest

Physicians

  • Dr Usha Setlur, MD (0.1 miles)
  • Associated Ophthalmologists SC (0.1 miles)
  • Michael Dorning, MD (0.1 miles)
  • Professional Health Associates (0.1 miles)
  • Surgical Care Affiliates (0.2 miles)
  • Lucy Dey (0.2 miles)
  • ENT Surgical Consultants (0.3 miles)

Hospitals

  • Presence Saint Joseph Medical Center Laboratory (0.3 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • Walmart Pharmacy (0.8 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (2.2 miles)
  • Walgreens (2.7 miles)

Restaurants

  • Golden Corral (0.4 miles)
  • McDonald's (0.7 miles)
  • Panda Express (0.7 miles)
  • Wingstop (0.7 miles)
  • Culver's (0.7 miles)
  • Babe's Jumbo Hot Dogs (0.9 miles)
  • Walts Ice Cream (0.9 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (0.6 miles)
  • First Presbyterian Church (1.5 miles)
  • First Baptist Church of Channahon (6.8 miles)
  • Minooka Bible Church (8.1 miles)
  • Minooka United Methodist Church (8.4 miles)
  • Trinity Lutheran Church (8.6 miles)
  • Saint Marys Catholic Church (8.8 miles)

Cafes

  • Panera Bread (0.7 miles)
  • Starbucks (0.9 miles)
  • Panera Bread (7.5 miles)
  • Steve Buresh's Cheesecake Store (8.1 miles)

Theaters

  • Cinemark Louis Joliet Mall (3.9 miles)

Transportation

  • Union Pacific Global 4 (4.1 miles)

Parks

  • Summerfield Of Minooka Playground (8.4 miles)

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