Presence Villa Franciscan in Joliet, IL
Save210 North Springfield Avenue, Joliet, IL 60435
For more information about senior living options: (844) 490-3973
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The facility is outstanding and the staff go above and beyond. The therapy team was phenomenal and helped patients reach their rehabilitation goals. The kitchen staff provided five-star meals. The nurses and CNAs are very nice, caring, and help residents feel comfortable. Villa Franciscan Place is a rare gem with exceptional staff and accommodations. The rehabilitation therapists are patient and understanding, developing programs that meet patients' goals. The office and administrative staff are wonderful and helpful.
The facility's staff urgently needs proper training and consistent staffing, compromising care quality. There is a clear lack of leadership and accountability; concerns raised are not followed up. The facility is severely understaffed, leading to neglect and delays in care. Some staff are harsh, unkind, and do not seem to care for residents. Families are forced to advocate daily due to unresponsiveness and poor communication. Food quality is poor and meals are unappealing or insufficient. Cleanliness is inconsistent; bathrooms and rooms are dirty and odors are present. Call bells are often ignored, leaving residents waiting for help. Medical care and wound management are mishandled, resulting in worsened conditions or harm. Management is disorganized and unresponsive, showing a lack of empathy toward residents and families.Presence Villa Franciscan is best suited for families seeking short-term rehabilitation and therapy-centered recovery, with an eye toward faith-informed programming and daily activity engagement. When the rehab team operates at full strength and leadership is stable, the facility can deliver meaningful progress for post-surgical or injury recovery. Therapists and some front-line staff receive consistent praise for their skill, dedication, and bedside manner, and the environment can feel nurturing during a period of focused restoration. This makes Villa Franciscan a compelling option for those who prioritize robust PT/OT services and real-time, hands-on rehabilitation, along with opportunities for social interaction and spiritual support.
At the same time, alternatives should be considered for anyone requiring steady, predictable, long-term care with airtight accountability. The most compelling warning signs are ongoing leadership turnover, inconsistent staffing, and frequent changes in management that accompany lapses in follow-through and care coordination. When scheduling or care meetings yield unanswered questions and unresolved concerns, the risk of systemic gaps grows. Families managing chronic conditions, complex wound care, or delicate medication regimens may find that the facility's variability becomes a crucial obstacle to reliable daily care.
The strongest positives lie in the rehab domain and in the moments when staff show up with genuine compassion. Several reviews highlight highly effective physical and occupational therapy teams, with therapists and aides delivering attentive, goal-oriented programs. For residents who respond well to hands-on rehab and who value a respectful, person-centered approach from some nurses and CNAs, the Villa can produce meaningful improvements. Food quality and cleanliness receive mixed feedback, but when dining and housekeeping align with resident preferences, the daily experience shifts from routine to noticeably more satisfactory. The presence of a chapel and regular Mass offerings adds a meaningful dimension for faith-centered residents and families.
However, the negatives cluster around staffing and consistency. A persistent theme is insufficient staffing levels, leading to delayed responses to call lights, uneven care, and missed or rushed tasks. Reports of odors, unclean rooms, and inconsistent wound care are not rare, and some families recount harrowing experiences where important changes in health status were not communicated promptly. The lack of transparent accountability - questions posed to supervisors or the executive director occasionally left without clear resolution - undermines trust and makes families hesitate before relying on the facility for ongoing custodial or medical needs. These issues are magnified for residents with higher dependence or cognitive challenges.
Decision-making should hinge on concrete observations and up-front assurances. Prospective families should verify current staffing ratios during peak hours, request recent anonymized incident logs, and insist on a direct meeting with the director or nursing leadership to discuss care protocols and escalation processes. Ask for recent Wound Care documentation, pain management plans, and a tour of therapy spaces to confirm program quality. Inquire about food service standards, dining accommodations for dietary restrictions, and daily housekeeping routines. Finally, seek recent resident and family references who can speak to consistency of care, responsiveness, and the extent of follow-through on family communications.
In the end, Villa Franciscan represents a pragmatic choice for rehab-focused stays where staffing is stable, leadership is accountable, and families can tolerate some variability in non-rehab components. It is less suitable for long-term residency or situations requiring unwavering, round-the-clock reliability in nursing care and daily operations. A disciplined pre-admission check - rooted in staffing transparency, care planning continuity, and a clear mechanism for issue resolution - will determine whether this community delivers the progress and peace of mind that families expect. If those conditions cannot be met, exploring alternatives with steadier leadership and proven continuity remains the prudent course.
154 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Presence Villa Franciscan in Joliet, IL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can enjoy pampering treatments, as well as cable or satellite TV in each room for entertainment. Community operated transportation is available for outings and appointments, and a computer center allows residents to stay connected with loved ones.
Residents can enjoy their meals in the dining room, which offers restaurant-style dining with a variety of menu options. The community also has a kitchenette available for those who prefer to prepare their own meals. Housekeeping services are provided to ensure a clean and comfortable living environment.
For recreation and leisure, Presence Villa Franciscan offers a fitness room for exercise activities, as well as a gaming room and small library for entertainment. An outdoor space provides opportunities for relaxation in nature, while scheduled daily activities and resident-run activities offer social engagement.
Additionally, the community offers move-in coordination assistance to make the transition process easier for new residents. Private bathrooms provide convenience and privacy, and there is Wi-Fi/high-speed internet access throughout the premises.
In terms of care services, Presence Villa Franciscan provides 24-hour call system and supervision to ensure the safety of its residents. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to help residents stay on top of their medication schedules.
Special dietary restrictions can be accommodated, including diabetes diets and other specific dietary needs. The community arranges transportation for non-medical purposes as well as transportation to doctors' appointments.
Residents can also take advantage of the wellness center that focuses on promoting mental wellness through various programs. The concierge services at Presence Villa Franciscan help residents with any additional needs or requests they may have.
Location-wise, there are cafes, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals nearby for residents to conveniently access necessary services and amenities.
Overall, Presence Villa Franciscan is a well-equipped assisted living community that offers a comfortable and supportive environment for seniors who require assistance with daily tasks while still maintaining their independence.
This part of Joliet, Illinois, offers a variety of healthcare options with physicians, hospitals, and pharmacies located within a short distance. The presence of reputable medical facilities such as Future Diagnostics Group and Presence Saint Joseph Medical Center Laboratory ensures access to quality healthcare services. Additionally, the proximity to cafes like Panera Bread and Starbucks provides convenient dining options for residents. The area also offers a selection of restaurants ranging from fast-food chains like McDonald's to sit-down establishments like McBride's on 52, catering to different culinary preferences. Places of worship such as the Church of Jesus Christ of Latter Day Saints and First Presbyterian Church are nearby for spiritual fulfillment. Overall, this neighborhood provides a mix of amenities and services that could cater well to seniors looking for a vibrant community with essential resources close at hand.
Presence Villa Franciscan is located at 210 North Springfield Avenue, Joliet, IL 60435 in Will County, Illinois
Presence Villa Franciscan on seniors.fyi includes 5 photos including images showing interior, healthcare, bedroom, windows, reception area, office space, lighting, building, and more.
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