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Presence Villa Franciscan in Joliet, IL

Presence Villa Franciscan is a nursing home community in Joliet, IL.

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Presence Villa Franciscan in Joliet, IL

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210 North Springfield Avenue, Joliet, IL 60435

For more information about senior living options: (866) 208-4318

2.6 from 78 reviews
5 stars
21
4 stars
10
3 stars
2
2 stars
7
1 stars
38

Overall Review of Presence Villa Franciscan

differentiator 14 reviews mention this

Rehab therapy receives praise

Residents and families frequently praise the therapy team’s care and results.

Many reviewers specifically single out the PT and OT experience as a highlight, describing therapists as excellent, phenomenal, caring, and patient. Several people connect therapy to improvement after strokes, falls, and surgeries, and they contrast that with other struggles like staffing or food quality. A few comments also note that therapy worked well even when medical needs were complex or time-sensitive.

common 18 reviews mention this

Staff kindness is a mixed bag

Staff attitudes are often described as caring and respectful, even when other issues arise.

Across the reviews, residents and families describe many individual team members as courteous, friendly, compassionate, and responsive to needs. Some comments say staff help with comfort, personal care, and day-to-day reassurance, and that the environment feels more humane because of that approach. At the same time, other reviews complain about harshness, inconsistent responsiveness, and problems with continuity and communication, so the experience is not uniformly positive.

caveat 12 reviews mention this

Understaffing and slow responses

A recurring concern is staffing shortfalls that delay help for basic needs.

Several reviewers say they waited too long for help—calling lights going unanswered, requests for water or assistance taking time, and delayed responses around toileting and bed changes. Multiple comments describe consequences from that lack of timely support, including missed or incorrect care steps, hygiene issues, and medication problems. A subset of reviews also point to turnover, agency reliance, or leadership and communication breakdowns as part of the same reliability problem.

common 13 reviews mention this

Food quality draws strong opinions

Dining quality is a frequent point of both praise and complaint.

Some reviewers report decent or even excellent meals, including good kitchen staff and improved food, and a few mention accommodating specific diets. Others describe meals as unappetizing, poorly seasoned, too small, or “terrible,” and they connect that to residents not eating or feeling worse. Even when staff is praised, reviewers still disagree on whether the food experience consistently meets expectations.

caveat 10 reviews mention this

Cleanliness and room conditions vary

Cleanliness is inconsistent, with multiple mentions of odors and dirty rooms.

Several reviews describe the facility as clean, with tidy rooms and positive impressions of housekeeping. Others report strong, persistent odors (including urine or feces), dirty bathrooms, and rooms described as filthy or poorly maintained, sometimes alongside hygiene concerns. A few comments also tie cleanliness problems to broader care issues like staffing gaps and delayed responses.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 154 resident community capacity 154 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Joliet, Illinois, offers a variety of healthcare options with physicians, hospitals, and pharmacies located within a short distance. The presence of reputable medical facilities such as Future Diagnostics Group and Presence Saint Joseph Medical Center Laboratory ensures access to quality healthcare services. Additionally, the proximity to cafes like Panera Bread and Starbucks provides convenient dining options for residents. The area also offers a selection of restaurants ranging from fast-food chains like McDonald's to sit-down establishments like McBride's on 52, catering to different culinary preferences. Places of worship such as the Church of Jesus Christ of Latter Day Saints and First Presbyterian Church are nearby for spiritual fulfillment. Overall, this neighborhood provides a mix of amenities and services that could cater well to seniors looking for a vibrant community with essential resources close at hand.

Physicians

  • Future Diagnostics Group (0.1 miles)
  • Joliet Behavioral Health & Associates (0.2 miles)
  • Associated Ophthalmologists SC (0.2 miles)
  • Professional Health Associates (0.3 miles)
  • Surgical Care Affiliates (0.3 miles)
  • Lucy Dey (0.3 miles)
  • Aschinberg Pediatrics (0.3 miles)

Hospitals

  • Presence Saint Joseph Medical Center Laboratory (0.2 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • Walmart Pharmacy (0.5 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.7 miles)

Cafes

  • Panera Bread (0.3 miles)
  • Starbucks (0.5 miles)
  • Panera Bread (7.8 miles)
  • Steve Buresh's Cheesecake Store (8.1 miles)

Restaurants

  • Panda Express (0.4 miles)
  • Golden Corral (0.4 miles)
  • Wingstop (0.4 miles)
  • Babe's Jumbo Hot Dogs (0.6 miles)
  • McBride's on 52 (0.7 miles)
  • Culver's (0.8 miles)
  • McDonald's (0.9 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (0.6 miles)
  • First Presbyterian Church (1.9 miles)
  • First Baptist Church of Channahon (6.5 miles)
  • Minooka Bible Church (7.8 miles)
  • Minooka United Methodist Church (8 miles)
  • Saint Marys Catholic Church (8.5 miles)

Theaters

  • Cinemark Louis Joliet Mall (3.8 miles)

Transportation

  • Union Pacific Global 4 (4.1 miles)

Parks

  • Summerfield Of Minooka Playground (8 miles)

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