Willow Rose Rehab & Health
Save410 Fletcher, Jerseyville, IL 62052
For more information about senior living options: (844) 490-3973
There are a few moments in a family member's care that leave a lasting impression, and the first notes here tell a troubling story. One reviewer recalls a time when their mother was left sitting for more than six hours in the dining room, and twice left in the bathroom, a sequence that understandably raises serious concerns about safety and attentiveness. The reviewer notes that their mom has since returned home, which underscores the impact such experiences can have on trust and peace of mind when it comes to choosing a place for long-term care.
On the heels of that difficult experience, there is a message of renewal guided by leadership. The reviewer highlights the significant improvement driven by the Nursing Home Administrator, describing the overall appearance of the facility as having improved 100%. That dramatic change in the environment contributed to a sense of reassurance, suggesting that a well-managed facility can transform both the look and the feel of a place where vulnerable family members receive care. In practical terms, this improvement is framed as a key factor in feeling comfortable with the idea of bringing a loved one to stay.
Amid the broader changes, one staff member in particular stands out. Kourtney is singled out as "awesome," signaling that individualized acts of care and professionalism can make a meaningful difference in daily care moments. While the review doesn't detail every interaction, the tone clearly communicates that Kourtney's demeanor and performance left a positive impression on the family, contributing to an overall sense of respectful, attentive care.
Another thread running through these notes is the long-term experience with a grandmother who is now a resident. The reviewer shares that their grandma has been at the facility for a while, and she is receiving "the best care." This sentiment emphasizes consistency in care and the presence of a caring staff culture. The statement that "everyone is so caring and puts resident needs first" further reinforces the idea that, beyond individual acts, there is a shared commitment to prioritizing residents' well-being and comfort.
Taken together, these comments sketch a trajectory from a troubling incident to a renewed sense of trust and safety. The initial neglect described by one family member stands in juxtaposition with the later recognition of strong leadership, improved aesthetics, and a culture of compassionate care. The administrator's influence appears to have been pivotal in shifting perceptions, while specific staff members, like Kourtney, are highlighted as positive touchpoints in daily care.
What emerges from this synthesis is a picture of a facility capable of significant turnaround, driven by leadership and a dedicated caregiving team. The improvements are not just cosmetic; they signal a commitment to residents' dignity, safety, and daily well-being. For families weighing next steps, the combination of a visibly enhanced environment, a leadership-driven recovery of standards, and consistently caring staff offers a hopeful narrative about the possibility of trusted, long-term care.
In the end, the reviews convey gratitude for progress while acknowledging past shortcomings. The overarching message is one of cautious optimism: when leadership takes charge and frontline staff demonstrate genuine care, a nursing home can become a place where families feel comfortable bringing their loved ones to stay. The experiences shared leave readers with a sense that, despite earlier difficulties, there is real dedication to resident-centered care and a foundation for ongoing, quality support.
Willow Rose Rehab & Health in Jerseyville, IL is a premier assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The community boasts a variety of amenities, including a beauty salon for pampering and self-care, cable or satellite TV for entertainment, and a computer center for staying connected. There is also a dining room where residents can enjoy restaurant-style meals, as well as a kitchenette for those who prefer to prepare their own food.
For physical well-being, there is a fitness room where residents can engage in exercise activities and maintain an active lifestyle. The outdoor space and garden provide an opportunity for relaxation and enjoying nature. A gaming room and small library are available for leisurely pursuits.
Residents can take advantage of housekeeping services to ensure their living spaces remain clean and tidy. Move-in coordination services make transitioning into the community seamless. Transportation arrangement is provided both within the community and non-medical transportation to doctors' appointments.
The community also features a wellness center, offering various programs and resources to support residents' mental well-being. Wi-Fi/high-speed internet ensures connectivity throughout the premises.
In terms of care services, Willow Rose Rehab & Health provides 24-hour call system and supervision to ensure round-the-clock assistance is available when needed. Trained staff members offer activities of daily living assistance such as bathing, dressing, and transfers. Assistance with medication management is also provided.
Special dietary needs are catered to with diabetes diet options available as well as special dietary restrictions taken into consideration during meal preparation and service.
Residents can enjoy a range of activities organized by the community, including fitness programs to promote physical health. Planned day trips allow residents to explore nearby attractions while resident-run activities encourage social engagement within the community. Scheduled daily activities keep residents entertained and engaged on regular basis.
The proximity of various establishments adds convenience to residents' lives with cafes, pharmacies, restaurants, and physicians all located nearby. There are also places of worship, theaters, and hospitals in close proximity.
Overall, Willow Rose Rehab & Health offers a comprehensive assisted living experience that combines comfortable amenities, personalized care services, and an active lifestyle to meet the diverse needs of its residents.
Willow Rose Rehab & Health is located at 410 Fletcher, Jerseyville, IL 62052 in Jersey County, Illinois
Willow Rose Rehab & Health on seniors.fyi includes 3 photos including images showing building, accessibility, parking, trees, brick, architecture, landscaping, and more.
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