Willow Rose Rehab & Health in Jerseyville, IL
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Willow Rose Rehab & Health is a nursing home community in Jerseyville, IL.
Information last verified:
410 Fletcher, Jerseyville, IL 62052
For more information about senior living options: (866) 208-4318
The appearance of the nursing home improved 100%, which makes the reviewer comfortable bringing a loved one to stay. Kourtney was awesome. Grandma is receiving the best care. Everyone is so caring and puts resident needs first.
The mother was left sitting for over six hours in the dining room. The mother was left in the bathroom twice.Willow Rose Rehab & Health in Jerseyville is best suited for seniors who are navigating post-acute recovery or short- to mid-term rehab with an emphasis on a warm, resident-first culture. Families that want visible administrative involvement and tangible facility improvements will find confidence in a community where changes can be seen and felt over time. The setting rewards residents who respond to structured routines, personalized care plans, and therapies designed to restore independence. This is a practical choice for those prioritizing dignity, consistent communication, and a kitchen-table level of reassurance that comes from knowing leadership is attentive to both staff performance and resident experience.
Those weighing alternatives should consider options if rapid responsiveness and around-the-clock attentiveness are non-negotiable. For families with residents who require more intensive supervision, specialized memory care, or higher staff-to-resident ratios, other communities may offer the pacing and dedicated resources that minimize any risk of delays or lapses in care. Similarly, if the priority is a facility with a long track record of zero-incident safety perception and a more uniform emphasis on highly specialized needs, it is prudent to compare options closely. In short, this community excels in rehab-oriented care with a strong culture, but not every family will find it perfectly aligned with every potential caregiver’s precise expectations.
The strongest positives center on genuine, resident-first care delivered by staff perceived as attentive and compassionate. Multiple residents and families attest that caregivers prioritize needs and treat residents with respect, and one clear exemplar appears in the praise for Kourtney, highlighting individual staff excellence in daily interactions. The standout note across reviews is the impact of hands-on leadership: the Nursing Home Administrator is credited with driving visible improvements in appearance and, by extension, the sense of safety and pride in the environment. For families navigating recovery timelines, that leadership presence translates into a more predictable, accountable experience where concerns are not dismissed but addressed through visible action.
A clear, singular negative incident is acknowledged in the feedback: a report of a patient being left waiting for an extended period and unattended in a bathroom, which is unacceptable by any standard. That kind of lapse cannot be dismissed, and it should be treated as a serious red flag rather than a footnote. The community’s response to such concerns matters deeply. The subsequent emphasis on improvements in appearance and the overall improvement in family perception suggest a corrective trajectory, but this remains a critical reminder that no facility is immune to breakdowns in responsiveness or supervision. Families should weigh how easy it is to escalate issues and whether the leadership cadence feels proactive enough to prevent recurrence.
Taken together, the high overall rating (4.8 from 26 reviews), the chorus of firsthand caregiver praise, and the demonstrated willingness of leadership to invest in the environment point to a facility that works well for many families seeking rehab-focused care. The positive experiences, residents described as well-cared-for, staff perceived as compassionate, and administrators who drive tangible changes, offset the notable caution raised by the isolated neglect report. Prospective residents should approach with clear expectations: this community offers solid, people-centered care and a visible commitment to improvement, balanced by a need for ongoing vigilance around timeliness and supervision.
For families moving forward, conduct a thorough on-site tour and interview the administrator about staffing models, response times, and safety protocols for emergencies and lapses. Ask to meet the therapy team and request recent examples of care plans updated in real time. Inquire specifically about the availability of dementia care options if memory needs are anticipated, and review discharge planning and post-acute support. If a resident’s care trajectory hinges on immediate responsiveness and consistent supervision, this community should be evaluated against other strong options. When aligned with expectations and a concrete plan for accountability, Willow Rose Rehab & Health stands as a practical, capable choice for rehab-centered care with a demonstrated commitment to resident welfare.
98 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesWillow Rose Rehab & Health in Jerseyville, IL is a premier assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The community boasts a variety of amenities, including a beauty salon for pampering and self-care, cable or satellite TV for entertainment, and a computer center for staying connected. There is also a dining room where residents can enjoy restaurant-style meals, as well as a kitchenette for those who prefer to prepare their own food.
For physical well-being, there is a fitness room where residents can engage in exercise activities and maintain an active lifestyle. The outdoor space and garden provide an opportunity for relaxation and enjoying nature. A gaming room and small library are available for leisurely pursuits.
Residents can take advantage of housekeeping services to ensure their living spaces remain clean and tidy. Move-in coordination services make transitioning into the community seamless. Transportation arrangement is provided both within the community and non-medical transportation to doctors' appointments.
The community also features a wellness center, offering various programs and resources to support residents' mental well-being. Wi-Fi/high-speed internet ensures connectivity throughout the premises.
In terms of care services, Willow Rose Rehab & Health provides 24-hour call system and supervision to ensure round-the-clock assistance is available when needed. Trained staff members offer activities of daily living assistance such as bathing, dressing, and transfers. Assistance with medication management is also provided.
Special dietary needs are catered to with diabetes diet options available as well as special dietary restrictions taken into consideration during meal preparation and service.
Residents can enjoy a range of activities organized by the community, including fitness programs to promote physical health. Planned day trips allow residents to explore nearby attractions while resident-run activities encourage social engagement within the community. Scheduled daily activities keep residents entertained and engaged on regular basis.
The proximity of various establishments adds convenience to residents' lives with cafes, pharmacies, restaurants, and physicians all located nearby. There are also places of worship, theaters, and hospitals in close proximity.
Overall, Willow Rose Rehab & Health offers a comprehensive assisted living experience that combines comfortable amenities, personalized care services, and an active lifestyle to meet the diverse needs of its residents.
Willow Rose Rehab & Health is located at 410 Fletcher, Jerseyville, IL 62052 in Jersey County, Illinois
Willow Rose Rehab & Health on seniors.fyi includes 3 photos including images showing building, accessibility, parking, trees, brick, architecture, landscaping, and more.
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