Manorcare Of Hinsdale

Pros

• The staff at Manorcare of Hinsdale was described as very friendly, comforting, and professional, working hard to reduce stress in the nursing home environment.
• Many reviewers appreciated the caring nature of the aides, who showed compassion and kindness towards patients.
• The therapy and rehab staff received high praise for their exceptional service, with specific mention of Rawya and Gina being noted as the best therapists ever experienced.
• Residents felt a sense of belonging, as everyone from the head administrator to maintenance staff made efforts to treat them like family.
• The facility was commended for being clean and organized, providing a welcoming environment for both patients and their families.

Cons

• The facility was dirty, with unclean bathrooms and poorly maintained air conditioning.
• Staff members, particularly the nurse, were unprofessional and rude, making inappropriate statements during patient interactions.
• Patients experienced long wait times for medical attention and pain management, leading to increased discomfort.
• Communication among staff was lacking, resulting in repeated questions and inconsistent care for patients.
• Essential needs of patients were overlooked, such as proper feeding schedules for those with specific health conditions.
• The admission process was poorly handled, causing unnecessary delays and confusion upon arrival.
• The environment felt unsafe, with multiple falls occurring due to insufficient monitoring and support for vulnerable patients.
• There were significant issues with medication availability and timely administration of prescribed treatments.
• Overall staff seemed overwhelmed or disengaged, leading to a lack of personalized care for residents.

Review

The reviews of the ManorCare facility in Hinsdale, Illinois, present a stark dichotomy in patient experiences, revealing an environment fraught with both commendable care and woeful neglect. While some patients and their families expressed gratitude for specific staff members and quality therapy options, numerous accounts highlight serious issues relating to cleanliness, professionalism, communication, and overall patient safety.

One prevalent criticism among reviewers centers on hygiene standards within the facility. Reports of dirty rooms and unkempt bathrooms have emerged repeatedly. Patients noted that not only were air conditioning filters neglected but that basic sanitation practices seemed largely ignored. One individual recounted entering a room where the sheets were unclean upon admission; after two hours of waiting for assistance, the experience took a turn for the worse as they discovered that the assigned bed was already occupied by another patient. Such incidents raise significant concerns about infection control protocols and overall maintenance within this skilled nursing facility.

Communication—or the lack thereof—also appears to be a critical shortfall at ManorCare Hinsdale. Multiple reviews pointed out a disconnection between staff members regarding patient care information. Families encountered frustrations when nursing staff repeatedly asked the same questions without seeming to share vital data from one shift to another. This failure in communication exacerbated confusion during critical situations requiring timely responses to patients’ needs. The inconsistency in providing updates or addressing concerns has left families feeling sidelined in their loved ones' care processes.

Patients’ experiences with nursing staff varied widely; while some praised particular nurses for their compassion and professionalism, others described encounters marked by rudeness or neglectful behavior. A particularly alarming account involved a nurse who made inappropriate comments during what should have been a standard search of personal belongings—a situation described as intimidating rather than supportive. Other instances revealed long waits for medication or assistance with pain management despite repeated requests for help from nursing staff.

Safety also emerged as a significant concern among reviewers who shared harrowing accounts of falls resulting from insufficient supervision and inadequate safeguards around bedridden patients—their loved ones fell multiple times despite precautions like bed bumpers being improperly installed. One review detailed a painful incident where an individual hit her head during a fall due to these failings, necessitating further medical intervention at an emergency room. Such reports indicate systemic flaws in risk assessment procedures that could jeopardize vulnerable patients who rely on caregivers' diligence.

Despite these concerning narratives, there are glimmers of hope within other testimonials praising certain aspects of care at ManorCare Hinsdale. Some individuals recognized specific team members as exemplary caregivers—professionals who genuinely cared about their patients’ well-being while demonstrating competence in rehabilitation techniques that helped them heal effectively after surgeries or injuries.

In conclusion, ManorCare Hinsdale is portrayed through its reviews as a facility grappling with substantial internal challenges even amidst some high-quality interactions between dedicated staff members and grateful families. The glaring inconsistencies experienced by different residents can lead to devastating outcomes; thus highlighting urgent areas needing attention related to hygiene standards, communication practices among healthcare providers, patient safety protocols, and ensuring all members on staff uphold professionalism uniformly would be essential steps toward fostering an improved environment conducive to healing across all levels of patient care.

Hospitals

• Edward-Elmhurst Health Center (1 miles)
• Building 217, Hines VA Hospital (5.9 miles)
• Edward Hines, Jr Veterans Hospital (5.9 miles)
• DuPage Medical Center (6.1 miles)
• Loyola Outpatient Center (6.2 miles)
• Loyola University Medical Center (6.4 miles)
• MacNeal Hospital (7.7 miles)

Physicians

• Salt Creek Medical Imaging (1 miles)
• Loyola Medicine Burr Ridge (3.8 miles)
• All Star Pediatrics (4.1 miles)
• Dupage Medical Group (4.5 miles)
• Dupage Medical Group (7.1 miles)
• Dupage Medical Group (8.1 miles)

Transportation

• Metra (1.2 miles)
• Metra - Downers Grove Main Street (3.8 miles)
• Metra (5.2 miles)
• Metra (6.6 miles)
• Metra Train Station (7.8 miles)

Parks

• Du Page Forest Preserve Dog Park (1.4 miles)
• McCollum Park (4.7 miles)
• Norfolk Park (5.1 miles)
• Meyer Woods Park (6.6 miles)
• Newton Park (7 miles)
• Berens Park (7.2 miles)
• Waterfall Glen Forest Preserve (7.2 miles)

Restaurants

• The Country House (1.8 miles)
• The Cheesecake Factory (2.7 miles)
• Maggiano's (2.7 miles)
• Macy's Marketplace (2.8 miles)
• Shake Shack (2.8 miles)
• McDonald's (3 miles)
• McDonald's (3.2 miles)

Pharmacies

• Walgreens (1.8 miles)
• Mariano's Western Springs (2.5 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.2 miles)
• Walgreens (3.3 miles)
• Walgreens (3.6 miles)

Theaters

• AMC Oakbrook Center 12 (2.9 miles)
• AMC DINE-IN Yorktown 18 (3.8 miles)
• Cinemark (7.4 miles)

Places of Worship

• St Andrews Episcopal Church (3.9 miles)

Cafes

• Starbucks (4 miles)
• Qahwah House (4.9 miles)
• Starbucks (7.3 miles)
• Panera Bread (7.8 miles)
• Starbucks (8.1 miles)