Manorcare Of Hinsdale

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Manorcare Of Hinsdale

600 West Ogden Avenue, Hinsdale, IL 60521

For more information about senior living options: (844) 490-3973

4.1 from 114 reviews
5 stars
74
4 stars
15
3 stars
4
2 stars
4
1 stars
17

Skilled Nursing Facility

Overall Review of Manorcare Of Hinsdale

Pros

  • pro The staff at The Pearl of Hinsdale are caring, compassionate, and treat residents like family.
  • pro The rehabilitation and physical therapy teams are exceptional and highly skilled.
  • pro Karina, the Director of Admissions, is kind, knowledgeable, and makes the admissions process smooth.
  • pro Steve at the front desk consistently greets guests with warmth and provides outstanding service.
  • pro The nurses and CNAs are dedicated, patient-centered, and work well as a team.
  • pro Social workers and administrators are praised for going above and beyond to support families and residents.
  • pro The facility is clean, well-kept, and creates a welcoming, homelike atmosphere.
  • pro Families repeatedly note high-quality care and would highly recommend Pearl of Hinsdale.
  • pro The overall experience is described as supportive, reassuring, and like being cared for by family.

Cons

  • pro The Pearl of Hinsdale is described as old, dirty, and in need of renovation.
  • pro The CNAs are accused of not turning patients and letting them develop sores.
  • pro Some nurses are described as cruel, neglectful, and uncaring.
  • pro The food is described as inedible, cold, and served in insufficient portions.
  • pro Call lights go unanswered for long periods, leaving patients waiting for help.
  • pro The social worker is described as cold, rude, and unhelpful, failing to provide critical referrals.
  • pro Administration is criticized for slow discharge processing and delays in medications.
  • pro Several reviewers warn others to stay away, calling it a horror show or even a death trap.
  • pro There are claims that patients were harmed or died due to neglect or inadequate care.

Review

This community is best suited for families pursuing short-term rehab or post-acute recovery where a lively rehabilitation culture and highly accessible admissions staff can smooth the transition. The facility earns its strongest value from the rehab team - physical, occupational, and wound-care specialists - and from front-line staff who strive to treat residents and their families as part of a caregiving family. The admissions staff and administration are repeatedly praised for clarity, responsiveness, and hands-on involvement, which matters when a loved one is navigating a return-to-home plan. In many reviews, residents and families also note genuine warmth from the nursing and therapy teams, and a sense that care teams know residents' stories and preferences. This combination makes it a strong anchor for functional gains and confident discharge planning when rehab is the primary goal.

Those who may want to consider alternatives are families prioritizing flawless day-to-day operations, highly consistent staffing, or a newer, more modern environment. A recurring thread across reviews is inconsistent staffing levels, with frequent mentions of under-staffing and delayed responses to call lights. Food quality and cleanliness surface in several critiques, and there are powerful warnings about inconsistent medical oversight and communication gaps between shifts. For long-term care where continuous, predictable oversight matters, or for families with very high needle-point expectations around doctor rounds, acute care transfers, and 24/7 attentiveness, other facilities may offer a steadier day-to-day experience.

The core positives - strong rehab outcomes, caring CNAs and nurses, and accessible leadership - do work against the main drawbacks, but not always enough to erase them. Where therapy shines, residents recover more quickly and gain independence, which often translates into a smoother return home. The admissions team, led by Karina, and the front-desk staff, especially Steve, consistently help families feel informed and supported, reducing anxiety during transitions. When care teams operate like a coordinated unit, the facility can deliver meaningful improvements in strength, balance, and daily function, even if occasional staffing shortages surface in other areas. In short, the facility's rehabilitation prowess can offset some systemic friction, but it cannot fully neutralize persistent concerns about coverage, meals, and environmental upkeep.

However, the darker notes cannot be ignored. Repeated claims of understaffing, long wait times for assistance, and uneven nurse performance point to real risk of delayed care and gaps in dignity and comfort. Instances of falls, bed-management issues, and debates over turning schedules highlight how critical consistent staff presence is for safety. Several reviews call out social-work support as variable, with some families feeling left to advocate for themselves in urgent planning and discharge decisions. Cleanliness and outdated infrastructure appear in some critiques, suggesting that the environment can undermine comfort even when clinical care is commendable. Taken together, these patterns create a clear risk profile for families who cannot accept variability in day-to-day care.

From a decision-making standpoint, this community can be a strong fit for rehab-focused needs, post-acute recovery, and memory-care scenarios where the staff's empathy and attentiveness are consistently evidenced. For families evaluating long-term residency, hospice contexts, or cases demanding unwavering staffing and top-tier facility modernization, alternate options should be compared side by side. Prospective families should schedule thorough tours and ask pointed questions about staffing ratios, shift-driven communication, wound-care capabilities, and appetite for ongoing renovations or upgrades. Concrete questions to ask include: what is the current nurse-to-resident ratio by shift, how quickly are call lights answered, who is the designated point person for discharge planning, and what is the plan for refreshing meals and common areas?

In the end, the decisive choice hinges on risk tolerance and care priorities. If immediate rehabilitation gains, a proactive admissions team, and a family-like ambiance carry the day, Manorcare of Hinsdale offers a compelling path to recover strength and return home. If consistency, modern facilities, and ironclad day-to-day oversight are non-negotiables, it is prudent to compare with alternatives that demonstrate steadier staffing, more uniform culinary quality, and a renovation trajectory that aligns with long-term expectations. Tour, speak with multiple residents and families, and press for specific, measurable commitments on staffing and safety. The right choice balances the proven rehab strengths with a housing and care environment that reliably supports every moment of need.

Features

Housing

  • 202 resident community capacity 202 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago Midway (10 miles away) Chicago Midway (10 miles away)
  • Chicago O'Hare International (12 miles away) Chicago O'Hare International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Of Hinsdale is an assisted living community located in Hinsdale, IL. Our community offers a wide range of amenities to enhance the quality of life for our residents. We have a beauty salon on-site, as well as cable or satellite TV in all of our rooms. Our community also provides community operated transportation for our residents' convenience.

For those who enjoy staying connected, we have a computer center and Wi-Fi/high-speed internet throughout the community. Our dining room offers restaurant-style dining with delicious meals prepared and served by our staff. We also have a fully furnished fitness room and a gaming room for residents to enjoy.

Outdoor space is available for residents to relax and enjoy nature, and we also provide housekeeping services to ensure that our community remains clean and comfortable. Each resident has a private bathroom and access to move-in coordination services if needed.

In terms of care services, Manorcare Of Hinsdale offers assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is available 24/7 through our call system for any emergencies or assistance needs. Medication management is provided to ensure that residents receive their medications on time.

We understand the importance of mental wellness, which is why we offer a mental wellness program to support the emotional well-being of our residents. Special dietary restrictions are accommodated, including diabetes diets. Transportation arrangements can be made for non-medical purposes or for doctors' appointments.

Our community aims to keep residents engaged and entertained with concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. We are conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.

At Manorcare Of Hinsdale, we strive to create an inclusive and supportive environment where residents can thrive and enjoy their golden years comfortably while receiving the care they need.

Nearby Places of Interest

Hospitals

  • Edward-Elmhurst Health Center (1 miles)
  • Building 217, Hines VA Hospital (5.9 miles)
  • Edward Hines, Jr Veterans Hospital (5.9 miles)
  • DuPage Medical Center (6.1 miles)
  • Loyola Outpatient Center (6.2 miles)
  • Loyola University Medical Center (6.4 miles)
  • MacNeal Hospital (7.7 miles)

Physicians

  • Salt Creek Medical Imaging (1 miles)
  • Loyola Medicine Burr Ridge (3.8 miles)
  • All Star Pediatrics (4.1 miles)
  • Dupage Medical Group (4.5 miles)
  • Dupage Medical Group (7.1 miles)
  • Dupage Medical Group (8.1 miles)

Transportation

  • Metra (1.2 miles)
  • Metra - Downers Grove Main Street (3.8 miles)
  • Metra (5.2 miles)
  • Metra (6.6 miles)
  • Metra Train Station (7.8 miles)

Parks

  • Du Page Forest Preserve Dog Park (1.4 miles)
  • McCollum Park (4.7 miles)
  • Norfolk Park (5.1 miles)
  • Meyer Woods Park (6.6 miles)
  • Newton Park (7 miles)
  • Berens Park (7.2 miles)
  • Waterfall Glen Forest Preserve (7.2 miles)

Restaurants

  • The Country House (1.8 miles)
  • The Cheesecake Factory (2.7 miles)
  • Maggiano's (2.7 miles)
  • Macy's Marketplace (2.8 miles)
  • Shake Shack (2.8 miles)
  • McDonald's (3 miles)
  • McDonald's (3.2 miles)

Pharmacies

  • Walgreens (1.8 miles)
  • Mariano's Western Springs (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.3 miles)
  • Walgreens (3.6 miles)

Theaters

  • AMC Oakbrook Center 12 (2.9 miles)
  • AMC DINE-IN Yorktown 18 (3.8 miles)
  • Cinemark (7.4 miles)

Places of Worship

  • St Andrews Episcopal Church (3.9 miles)

Cafes

  • Starbucks (4 miles)
  • Qahwah House (4.9 miles)
  • Starbucks (7.3 miles)
  • Panera Bread (7.8 miles)
  • Starbucks (8.1 miles)

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