All Trust Home Care in Hinsdale, IL

Pros

• The family had a great experience with the All Trust team.
• Jen was very helpful on the phone.
• Donna met with them right away.
• Caregivers Tiffany, Siennah, and Ernestina provided companionship and care when it mattered most.
• Reesie in HR was always there to answer questions and make adjustments when needed.
• The care pros provided excellent care and strong support from the team.
• Rosa, Sal, and Emmanuel provide exceptional care with skill and kindness.
• The entire All Trust team was professional, compassionate, and responsive during a stressful time.
• They treat loved ones like family and with great care and respect.
• Grace, Connie, Teo, and other caregivers are described as professional, caring, and life-savers.

Cons

• The HR department is absolutely horrible.
• One reviewer would rate All Trust zero and called it the worst company they've ever known.
• They warned prospective caregivers not to apply, describing it as a time-wasting place to work.
• They claimed there are too many staff members who are confused and don't know what they're doing.
• They alleged that some staff exploit clients and advised others to keep their distance from All Trust Home Care.

Review

All Trust Home Care in Hinsdale, IL is best suited for families who want their aging loved ones to stay at home but need hands-on, compassionate support from memory-care trained caregivers. The model leans on continuity: caregivers who stay with the same client and managers who coordinate schedules and adjust plans as needs evolve. Reviewers describe caregivers who feel like part of the family, offering companionship, daily living support, and dementia-friendly strategies. This is the type of service that delivers real peace of mind when memory loss, recovery after a hospital stay, or hospice phases demand consistent, empathetic presence. Long-tenured teams - Rosa, Sal, Emmanuel, and others - signal reliability and depth of experience that truly matters when trust is essential for at-home care.

Those who should consider alternatives include families seeking a facility-based environment or round-the-clock medical supervision in a clinic-like setting. Some reviewers flagged issues with the HR function, signaling potential friction in onboarding or scheduling that could matter if rapid response is needed or if the caregiver roster is uneven. The service is intensely personal and home-centered, which is excellent for many, but not ideal for households requiring rigid, clinician-led care and flawless administrative processes across every department.

On balance, the strongest pro is the human quality of care. Caregivers are described as kind, conscientious, and deeply invested in each client's dignity. Continuity - care teams that know the family and patient well - translates into better daily routines, dementia-friendly support, and smoother handling of difficult moments. Families repeatedly note relief from bearing the burden themselves: caregivers assist with medication routines, meal prep, tidying, and gentle prompting that helps a loved one stay at home longer. Management support, onboarding, and timely updates further reduce stress during dementia or hospice transitions.

Yet the reviews reveal a few caveats. While managers are praised for professionalism under pressure, one recurring point is administrative friction in HR. The caregiver roster can change, which means new faces may need time to learn an established care plan. Still, the frontline team consistently delivers compassionate, skilled care, and management appears committed to addressing issues quickly, preserving trust during tough periods.

For families weighing this option, practical steps matter: request a face-to-face meeting with potential caregivers to assess fit; ask for a named care team to maximize continuity; inquire about dementia training and how shifts are covered when a regular caregiver is unavailable; define a care plan with milestones for progression; and establish a clear communication cadence with the office. Consider a short pilot period, confirm replacement policies, and clarify how hours and tasks can flex as needs shift.

In sum, All Trust Home Care offers a compelling blend of empathy, memory-care expertise, and practical support that helps families keep loved ones at home with dignity. The positives - compassionate caregivers, established relationships, professional management, and genuine peace of mind - generally outweigh the downsides, especially for those who prize continuity and home-based care. If those priorities drive the decision, this agency deserves serious consideration. If flawless HR operations or zero caregiver turnover are non-negotiable, approach with clear expectations and a contingency plan before committing.

This part of Hinsdale, Illinois, offers a convenient and well-equipped environment for senior living. With several hospitals nearby including Edward-Elmhurst Health Center and Loyola University Medical Center, residents have access to quality healthcare facilities. The area also boasts a variety of pharmacies such as Mariano's and Walgreens, making it easy to access medications and medical supplies. Additionally, there are plenty of parks like Norfolk Park and Meyer Woods Park for outdoor recreation and relaxation. A range of dining options from casual to upscale restaurants like The Country House and Maggiano's provide ample choices for meals. For entertainment, seniors can enjoy movies at AMC Oakbrook Center 12 or dine-in at the AMC DINE-IN Yorktown 18 theater. Overall, this neighborhood offers a blend of healthcare amenities, recreational activities, dining options, and entertainment venues for individuals seeking a comfortable and enjoyable senior living experience in Hinsdale.

Hospitals

• Edward-Elmhurst Health Center (0.3 miles)
• Building 217, Hines VA Hospital (5.1 miles)
• Edward Hines, Jr Veterans Hospital (5.1 miles)
• Loyola Outpatient Center (5.5 miles)
• Loyola University Medical Center (5.6 miles)
• DuPage Medical Center (6.8 miles)
• MacNeal Hospital (7 miles)

Transportation

• Metra (0.9 miles)
• Metra - Downers Grove Main Street (4.5 miles)
• Metra (5.9 miles)
• Metra (6.7 miles)
• Metra Train Station (8.2 miles)

Physicians

• Salt Creek Medical Imaging (1.5 miles)
• All Star Pediatrics (3.9 miles)
• Loyola Medicine Burr Ridge (4 miles)
• Dupage Medical Group (4.9 miles)
• Dupage Medical Group (7.9 miles)
• Dupage Medical Group (8.5 miles)

Parks

• Du Page Forest Preserve Dog Park (1.7 miles)
• Norfolk Park (4.4 miles)
• McCollum Park (5.5 miles)
• Berens Park (6.9 miles)
• Meyer Woods Park (7.2 miles)
• Newton Park (7.4 miles)
• Waterfall Glen Forest Preserve (7.6 miles)

Pharmacies

• Mariano's Western Springs (2.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.5 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3.6 miles)
• Walgreens (3.8 miles)
• Walgreens (3.8 miles)

Restaurants

• The Country House (2.5 miles)
• The Cheesecake Factory (2.5 miles)
• Maggiano's (2.6 miles)
• Shake Shack (2.6 miles)
• Macy's Marketplace (2.7 miles)
• McDonald's (3.1 miles)
• McDonald's (3.8 miles)

Theaters

• AMC Oakbrook Center 12 (2.7 miles)
• AMC DINE-IN Yorktown 18 (4.2 miles)
• Cinemark (8.1 miles)

Cafes

• Starbucks (4.1 miles)
• Qahwah House (5.1 miles)
• Starbucks (8.1 miles)
• Panera Bread (8.6 miles)
• Starbucks (8.8 miles)

Places of Worship

• St Andrews Episcopal Church (4.6 miles)