Westmont Manor Health & Rehab
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512 East Ogden Avenue, Westmont, IL 60559
For more information about senior living options: (844) 490-3973
The therapists at the facility are hands-on and genuinely care about the patients. The physical therapy department is excellent, with noticeable improvements observed by family members. Communication from physical therapists and nursing staff can be positive, particularly during initial interactions. When communication is successful, family members appreciate being able to connect with their loved ones. Some nurses and CNAs demonstrate dedication and hard work in providing care for the residents.
The management at the facility appears oblivious to serious issues and seems indifferent to patient care. The meals provided are not truly “chef prepared” and often resemble cold, reheated leftovers that do not match the posted menu. The facility is consistently understaffed, leading to long wait times for assistance and medications. Residents are frequently left in soiled conditions for hours due to inadequate staff attention. Cleanliness of the rooms is insufficient, and furnishings are sparse or outdated. Communication from staff and management is poor, with phone calls often going unanswered. There have been reports of lost personal belongings after patients have passed away or been transferred. The care provided for catheter management has raised serious concerns regarding cleanliness and best practices. Staff members can be rude or lack patience when interacting with elderly patients. The food served is unappealing and lacks nutritional value, often leading to waste among residents.Manorcare of Westmont has garnered a multitude of reviews from families and individuals who have experienced its services, and the recurring sentiment among these accounts is one of deep frustration and concern. Many reviewers describe the facility as understaffed, with management seemingly oblivious to the myriad of serious issues that plague both patients and their families. The overall care appears inconsistent, with numerous patients expressing doubts about the staff's commitment to providing timely assistance. This has created an atmosphere where loved ones feel uneasy leaving their relatives in what they perceive as neglectful and indifferent care.
The dining experience at Manorcare is another point of contention for many reviewers. Described as misleadingly labeled “chef-prepared” meals, the reality is that residents are served reheated meals sourced from an outside vendor. Patients often encounter cold food that resembles leftovers rather than freshly cooked options, leaving them dissatisfied and disappointed by the lack of proper nutrition. The menus that are occasionally posted in hallways are not adequately accessible to bedridden patients, exacerbating frustrations regarding meal selections. Beyond this, there were alarming reports concerning nursing staff failing to address nutritional needs or provide proper hydration, further contributing to residents' discontent.
Several reviews highlighted the inadequacies present within patient rooms as well. Families noted sparse furnishings that appeared outdated and a lack of regular cleaning, leading to an environment described as unwelcoming and dreary. Some families felt compelled to bring personal televisions due to the inadequate sizes offered by the facility, emphasizing just how little attention was paid to creating comfortable living quarters for long-term residents. Inconsistent monitoring by staff meant that call buttons often went unanswered for extended durations; some reported waiting for up to an hour before receiving assistance.
Notably, while some reviews indicated a few shining stars among the staff—namely dedicated therapists who genuinely cared for their patients—the collective experiences painted a dire picture overall. These therapists were sometimes seen as the only redeeming factors amidst a backdrop of poor communication between upper management and frontline caregivers. Instances where medications were delayed or missed entirely underscored concerns over patient safety and well-being within Manorcare’s confines.
Particularly troubling accounts surfaced regarding hygiene practices amongst caregivers—a crucial aspect when dealing with vulnerable populations such as seniors in nursing homes. Reviews recounted incidents where aides displayed rudeness towards elderly residents or neglected basic tasks such as changing incontinence products timely. The potential consequences of this negligence were brought into stark relief when one reviewer reported their mother contracting C.DIFF due to substandard hygiene protocols—a disturbing indicator of just how serious matters can become without appropriate oversight.
In light of these grim accounts, it is evident that Manorcare of Westmont requires urgent reevaluation and restructuring from top management downwards. Concerns range from inadequate staffing levels during critical periods (especially weekends) to chronic communication failures regarding patient health updates among family members—a situation made worse during lockdowns stemming from COVID-19 precautions where family visitation was limited or denied outright due to isolation policies imposed on infected residents or specific outbreaks across units within the facility.
Though there are commendable facets—such as physical therapy programs experiencing praise—the prevailing narrative is undeniably negative; multiple reviewers recognize it was necessary either transferring loved ones elsewhere out of necessity or feeling lucky not having faced devastating consequences through severe lapses in patient care experienced throughout Manorcare's halls perhaps leading them back into worse conditions than before entering rehabilitation altogether—an outcome no family would wish upon another loved one seeking refuge there ever again after all they've heard firsthand themselves through others’ tragic stories relayed too vividly about life inside those walls.
149 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (11 miles away) Chicago O'Hare International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westmont Manor Health & Rehab in Westmont, IL is a vibrant assisted living community that offers a range of amenities and care services to enhance the well-being and comfort of its residents. Our residents enjoy access to a beauty salon for pampering sessions, as well as cable or satellite TV for entertainment options. We provide community-operated transportation and transportation arrangements for non-medical needs, ensuring our residents can easily access nearby amenities, doctors' appointments, and places of worship.
Our computer center enables residents to stay connected with loved ones through Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining experiences, where delicious meals are prepared according to special dietary restrictions like diabetes diets. For added convenience, each resident enjoys fully furnished accommodations with private bathrooms and kitchenettes.
At Westmont Manor Health & Rehab, we prioritize wellness and engagement. Our fitness room and wellness center encourage physical activity and offer programs tailored to individual needs. Residents can also engage in mental wellness programs designed to promote cognitive health. A small library provides opportunities for reading and intellectual stimulation.
We understand the importance of maintaining an active social life, which is why we organize scheduled daily activities including fitness programs, planned day trips, and resident-run activities. Our concierge services are available to assist residents with any requests or recommendations they may have.
Located in Westmont, IL, our community benefits from its proximity to various amenities. There are two cafes nearby for socializing or grabbing a quick bite with friends. Two parks offer green spaces for relaxation or outdoor activities. With 13 pharmacies nearby, medication management is hassle-free. Residents have easy access to four physicians' offices and one hospital for medical needs.
In addition, Westmont Manor Health & Rehab is surrounded by 16 restaurants catering to diverse tastes. Transportation options nearby ensure that residents can easily explore the surrounding area at their convenience.
At Westmont Manor Health & Rehab in Westmont, IL, we strive to provide a comfortable and engaging living experience with a focus on meeting the individual needs of our residents.
Westmont Manor Health & Rehab is located at 512 East Ogden Avenue, Westmont, IL 60559 in DuPage County, Illinois
Westmont Manor Health & Rehab on seniors.fyi includes 7 photos including images showing interior, bedroom, windows, lobby, building, waiting area, architecture, bright lighting, and more.
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