Residents and families consistently describe staff as welcoming, kind, and attentive.
Across the reviews, people repeatedly say the staff is friendly, patient, and focused on residents’ comfort and wellbeing. Several families describe feeling kept in the loop about health and changes, and others mention staff treating residents with respect and compassion. A number of reviews also emphasize a team that works together, with leadership that stays engaged with both residents and families.
common18 reviews mention this
Facility is kept very clean
Many reviewers call out the facility’s cleanliness and well-maintained appearance.
Residents, visitors, and staff members describe the building as very clean, well maintained, and “home-like.” Several reviews mention details like tidiness, cleanliness without unpleasant smells, and housekeeping/laundry doing a good job. A few also connect the clean, comfortable environment to feeling reassured about care.
common10 reviews mention this
Therapy helps residents meet goals
Reviews highlight therapists who take time and work toward individual goals.
Multiple reviews describe therapy as a strong part of the experience, with therapists taking time to explain care and tailor support to the person. People also mention residents progressing in therapy and being encouraged to reach their highest potential. For families, the emphasis on therapy goals and steady support shows up alongside praise of nursing care.
common7 reviews mention this
Activities keep residents engaged
Residents are described as having regular opportunities to stay active and involved.
Several reviews mention an active activity department, including planned events and hands-on participation. Families and visitors describe residents being kept busy and enjoying what’s scheduled, and one reviewer also mentions being included in the facility’s activities. This aligns with the community’s offering of scheduled daily activities and fitness programming.
caveat2 reviews mention this
Some families report care concerns
A small number of reviews raise serious concerns about care follow-through.
Two negative reviews describe situations where families felt care did not go as expected, including problems with doctor access timing and staff responses to an individual’s needs. Another review alleges severe neglect and unsafe conditions at night, though it stands apart from the many positive accounts. If you’re considering Cumberland Rehab & Health Care, it may be worth asking how the team handles specific medical and behavioral needs and how communication works after hours.
differentiator6 reviews mention this
Care teams and supervision are available
Residents and families describe structured skilled nursing support throughout the day.
The reviews often refer to nursing involvement and staff responding when something comes up, including calls back to family members. This pairs with the facility offering 12–16 hour nursing coverage, a 24-hour call system, and 24-hour supervision for assistance with daily living. The result, as reflected in multiple accounts, is reassurance that help is available when needed for ongoing care.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
54 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Naf Naf Grill (0.3 miles)
Cilantros grill & cantina (9.3 miles)
Reflections Family Restaurant (9.4 miles)
Sweet Norma Jean's Bake Shoppe (9.4 miles)
McDonald's (10.3 miles)
Richards Farm Restaurant (10.5 miles)
MVP Happy Holler (13.9 miles)
Transportation
U-Haul Neighborhood Dealer (0.4 miles)
Casey Municipal Airport (1H8) (9 miles)
Tall Timbers Taxidermy (9.9 miles)
Budget Truck Rental (16.1 miles)
U-Haul Neighborhood Dealer (16.1 miles)
U-Haul Neighborhood Dealer (16.4 miles)
U-Haul Neighborhood Dealer (17 miles)
Physicians
Cumberland County Health Center (0.5 miles)
Martinez, Jaime Dr-SBL Charleston Clinic East (16 miles)
Cumberland Rehab & Health Care on seniors.fyi includes 9 photos including images showing landscaping, bedroom, building, trees, windows, outdoor, decor, rehabilitation, and more.
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