Symphony Evanston Healthcare in Evanston, IL
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820 Foster Street, Evanston, IL 60201
For more information about senior living options: (844) 490-3973
Symphony Evanston Healthcare offers competitive pricing for its room types when compared to both Cook County and the broader Illinois region. For semi-private accommodations, the monthly cost at Symphony is $6,300, which exceeds the average rates in Cook County ($5,192) and throughout Illinois ($5,146). Similarly, private rooms are priced at $7,200 at Symphony Evanston Healthcare, again surpassing the county's average of $5,168 and the state's average of $5,049. While these costs are higher than those in the surrounding areas, they may reflect enhanced amenities and care quality that residents can expect from Symphony Evanston Healthcare.
| Floor plans | Symphony Evanston Healthcare | Cook County | Illinois |
|---|---|---|---|
| Semi-Private | $6,300 | $5,192 | $5,146 |
| Private | $7,200 | $5,168 | $5,049 |
The facility has a home-like feel with carpeted rooms and living spaces on every floor. It is a visitor-friendly environment with comfortable seating and even a piano on some floors. The staff are friendly, helpful, and caring. The nurses and CNAs provide excellent, patient, and personalized care. The rooms and hallways are clean and well maintained. The facility is beautiful and feels like family to its residents. The care team is dedicated, compassionate, and trustworthy. Therapists and social workers are knowledgeable and supportive in recovery. The staff's warmth and responsiveness frequently put families at ease. The facility comes highly recommended for warmth and quality of care.
The grandmother’s care was negligent, with an unattended fall, bruises, and the patient found crying in the hallway, described as a pitiful excuse of a nursing home. Staff allegedly had no knowledge of the reviewer’s arrival and hung up on calls, signaling poor communication. The reviewer felt racially profiled and improperly discharged, with no knowledge of the patient’s medical history. On some floors, staff argued, rooms were entered without knocking, and there was a near-miss with incorrect medication. The basement reportedly looked like a horror movie, fueling concerns about safety and quality. The reviewer said staff sometimes act as if they don’t want to do their jobs, forcing residents to fend for themselves. The aunt’s rehab admission was unapproved without proper reasons, and the process was labeled unprofessional. Meals could be poor or unnutritious, and changes to food service left trays cold and lacking cutlery or dietary accuracy. Care during evenings, overnights, and weekends was inconsistent, with some periods feeling like warehoused care. Odor and cleanliness issues were reported: mold around baseboards, dirty laundry piling up, and rooms with a bad smell. Some CNAs were described as unpleasant, and some staff were perceived as rude or indifferent. A separate incident claimed the facility lost a relative’s teeth, highlighting serious safety lapses.Symphony Evanston Healthcare is best suited for families seeking a warm, home-like atmosphere where frontline caregivers truly connect with residents and where skilled therapy teams can support short- and intermediate-term recovery. The facility emphasizes a residential feel, carpeted rooms, living-room chots, and floor-level social spaces, and many residents respond well to the sense of community and the personalized attention from CNAs and RNs. This environment often appeals to those who want a less clinical, more homelike setting during rehab or ongoing daily care, and who value staff accessibility and a culture of kindness. It is particularly appropriate for families prioritizing hands-on caregiving and a facility that promotes meaningful daily interactions, rather than one that relies solely on a rigid, impersonal routine.
That said, several families will want to consider alternatives if reliability and uniform safety are nonnegotiables. Instances of poor supervision on certain shifts, inconsistent response times, and reports of discharges or administrative miscommunications raise red flags for anyone needing extremely predictable service. The facility’s strengths in compassion and staff engagement can be undermined by leadership gaps, uneven care coordination, and variable food service or room readiness. Families with residents who require intense, always-on oversight, especially those with complex medical needs or those who require consistently prompt medical or nursing contingency, may find more stable options elsewhere. Racial profiling concerns and documented disputes about admission and transfer processes also warrant careful scrutiny before choosing this community.
The strongest pro-conversation hinges on the daily care dynamic. On the positive side, many reviews highlight attentive nurses, caring CNAs, and a therapy program that delivers tangible recovery momentum. Family members frequently describe staff as friendly, respectful, and genuinely invested in residents’ well-being, with particular praise for individual aides and therapy professionals who helped patients regain mobility and independence. The facility’s homey ambiance, distinct room layouts, living areas on each floor, and even ambient touches like a piano, helps residents feel seen and comfortable, which can bolster participation in therapy and daily routines. When care is running smoothly, the combination of compassionate bedside manners and robust rehabilitation can offset inconveniences elsewhere, making Symphony Evanston a solid choice for those prioritizing relational care and rehab outcomes over pristine uniformity.
However, cons do surface with measurable impact. Several reviews flag inconsistent staffing coverage during evenings, weekends, and on certain floors, along with occasions of delayed call-bell responses and episodes of unattended rooms or missed changes in condition. Food service receives mixed verdicts, some residents enjoy meals that feel home-cooked, while others encounter cold, poorly timed, or incomplete meals that fail to align with prescribed dietary plans. Cleanliness and maintenance likewise show floor-to-floor variation, with occasional odors, missed housekeeping tasks, and equipment or furniture concerns noted by families. More troubling are reports of communication breakdowns with leadership, mismanagement of admissions or transfers, and experiences that erode trust when families need timely information about a resident’s status. Taken together, these gaps can erode the overall experience, especially for families seeking seamless continuity of care.
For families making a decision, the practical takeaway is straightforward: Symphony Evanston can deliver highly personal, compassionate care and effective rehabilitation when operations align, yet it is not uniformly stable across all shifts or units. Prospective residents should quantify what matters most: is the priority recovery speed and staff warmth, or is the priority consistency of service and administrative responsiveness? In the near term, demand a clear care plan that delineates who is responsible for what, establish a predictable communication cadence with a named point person, and request opportunities to observe a typical shift on the floor where the loved one will reside. Ask to review the current menu process, verify how dietary restrictions are enforced in real time, and confirm that nutrition and hydration are tracked in a way that prevents lapses. Inquire about the discharge planning process, especially for rehab stays, to ensure the timeline, transportation, and transition goals are clearly communicated and documented.
The bottom-line verdict targets a specific audience. Symphony Evanston is a strong fit for families who want a welcoming, home-like setting with genuinely caring frontline staff and a capable rehab track record, particularly for short- to mid-term recovery and routine nursing care. It works best for residents who respond well to consistent personal attention and who can thrive when therapy and daily activities are integrated into a warm, social environment. Yet for families where uniform safety, flawless administration, and rock-solid, around-the-clock responsiveness are nonnegotiable, this community warrants caution and direct, critical due diligence. A thorough on-site tour, frank conversations with nursing leadership, and a written, floor-specific care-and-fee plan are essential steps. If those assurances cannot be obtained or if red flags persist after a visit, exploring alternatives with stronger administrative consistency and more predictable service may be the prudent path. In the right match, Symphony Evanston can be a compassionate, effective choice; in the wrong fit, the gaps can overshadow the many positives.
158 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (12 miles away) Chicago Midway (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Central Davis Dempster Foster Noyes 
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Symphony Evanston Healthcare is a vibrant assisted living community located in Evanston, IL. Our residents enjoy a wide range of amenities and services designed to enhance their daily lives and promote overall well-being.
For our residents' convenience, we offer an onsite beauty salon where they can pamper themselves and look their best. They can also relax and unwind while watching their favorite shows on cable or satellite TV in the comfort of their fully furnished apartments. Our community operated transportation ensures that residents can easily access nearby destinations such as shopping centers or recreational areas.
Staying connected is important, which is why we provide a computer center and Wi-Fi/high-speed internet throughout the community. Residents can stay digitally connected with loved ones or pursue personal interests online.
Meals are an important part of our residents' day, which is why our dining room offers restaurant-style dining with delicious and nutritious meals prepared by our staff. Special dietary restrictions are accommodated.
Our assisted living community offers care services that promote independence while providing necessary assistance. We have a 24-hour call system in place for any emergencies, as well as 24-hour supervision to ensure the safety of our residents. Assistance with activities of daily living such as bathing, dressing, and transfers are readily available.
Medication management is taken care of by our trained staff to ensure that residents receive the correct dosage at the right time. We also have a mental wellness program in place to support the emotional well-being of our residents.
In terms of recreation and socialization, we offer a variety of activities for residents to enjoy. From fitness programs to planned day trips, there is always something exciting happening at Symphony Evanston Healthcare. Residents are encouraged to take part in resident-run activities or join scheduled daily activities organized by our dedicated staff members.
Outside the community, there are several cafes, parks, pharmacies, restaurants, transportation options, places of worship nearby for residents to explore and enjoy. Additionally, there is a hospital conveniently located in the vicinity for any medical needs.
At Symphony Evanston Healthcare, we strive to provide a comfortable and engaging living environment where our residents can thrive and enjoy their golden years to the fullest.
This area of Evanston, Illinois offers a variety of amenities and conveniences that may be appealing for senior living. With several cafes such as Starbucks and Little Beans Cafe nearby, there are plenty of options for socializing and enjoying a cup of coffee. Additionally, there are multiple pharmacies like Walgreens and CVS Pharmacy in close proximity, making it convenient to access necessary medications. The abundance of parks like Leahy Park and Centennial Park provide opportunities for outdoor recreation and relaxation. For transportation, the CTA-Linden station is located within a reasonable distance for easy access to public transit. Nearby places of worship like the Baha'i House and hospitals such as Saint Francis Hospital offer spiritual support and healthcare services when needed. Restaurants like R Public House and Chick-Fil-A provide dining options for various tastes, while theaters such as AMC Village Crossing Theatre offer entertainment options. Overall, this area offers a blend of services and amenities that could contribute to a comfortable and fulfilling senior living experience.
Symphony Evanston Healthcare offers competitive pricing for its room types when compared to both Cook County and the broader Illinois region. For semi-private accommodations, the monthly cost at Symphony is $6,300, which exceeds the average rates in Cook County ($5,192) and throughout Illinois ($5,146). Similarly, private rooms are priced at $7,200 at Symphony Evanston Healthcare, again surpassing the county's average of $5,168 and the state's average of $5,049. While these costs are higher than those in the surrounding areas, they may reflect enhanced amenities and care quality that residents can expect from Symphony Evanston Healthcare.
Symphony Evanston Healthcare is located at 820 Foster Street, Evanston, IL 60201 in Cook County, Illinois
Symphony Evanston Healthcare on seniors.fyi includes 5 photos including images showing interior, decor, outdoor, urban, dining, seating, conference room, office, and more.
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