Fondulac Rehabilitation & Health Care Center
Save901 Illini Drive, East Peoria, IL 61611
For more information about senior living options: (844) 490-3973
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A chorus of residents and family members paints a troubling picture of a local long-term care facility. Across multiple views - ranging from family visits to first-person accounts of staying there - the common thread is a deep concern for safety, basic comfort, and compassionate care. Several accounts begin with the sense that the place was a stopgap or a transition, then quickly reveal a pattern of problem areas that left loved ones frightened, unsettled, or worse off.
Medical care and safety emerge as dominant worries. One account recounts a diabetic patient who was transferred from another hospital only to suffer an insulin error that nearly proved fatal. The reviewer emphasizes that the overdose was not an isolated slip but a sign of systemic care gaps. In the same breadth of complaints, nutrition and meal choices feel out of step with patients' needs: "way too much insulin" sits alongside criticism of routine meals - high in carbohydrates, served cold, and associated with a general sense of neglect around dietary planning. In another cruel contrast, a claim is made that even basic safety features were ignored: a call light wire hanging loose by a patient's bed, doors and walls with holes, and rooms that look unfinished or poorly maintained. One reviewer explicitly notes that there was a serious problem with infection control, describing cross-contamination with MRSA and subsequent severe outcomes, including amputations in a family member. These threads weave together a portrait of care that feels reactive rather than proactive, with families taking matters into their own hands to secure attention and proper treatment.
Staff behavior and bedside manner occupy a significant portion of the discourse as well. A recurring figure - "Nurse Linda" - is described as rude, degrading, and lacking basic empathy. In several accounts, families and patients report rude interactions, dismissive responses to questions, and a general sense that professional boundaries and courtesy have dissolved. The staffing picture is also linked to broader quality concerns: one reviewer notes there is only one registered nurse on duty at all times, suggesting that patient needs can be left unmet during busy periods. The sense that some staff refuse or avoid engagement leaves families feeling unheard and anxious about what happens when they're not present. Yet mixed in among these criticisms are occasional glimmers of positive experiences: a B-hall resident describes attentive, compassionate care from caregivers who listened to concerns, and other accounts praise certain individuals - dietary staff, a head nurse, a kitchen team and a housekeeper - who made genuine efforts to address questions and improve the patient's comfort.
Not all voices dismiss every effort. A contrary thread points to a few staff members who are portrayed as empathetic and effective. A resident who had ongoing infection-related concerns credits a number of people for listening and responding - citing an attentive dietary person, a proactive kitchen staff, and particular staff members like Jamie who helped the new resident feel welcomed. In these passages, care is described as possible and even commendable when specific employees go above and beyond. The overall tone, however, remains framed by broader dissatisfaction, with these positive notes appearing as exceptions within a wider pattern of complaints about communication, responsiveness, and consistency of care.
The physical environment and facility management also come under fire. Several reviews describe rooms that feel abandoned or poorly maintained: peeling paint, outdated or damaged furnishings, a storeroom-like appearance, and a general sense of neglect. One family member recalls a room that looked like a storeroom, a large television turned upside down, and a closet left dirty or open, all of which contribute to a perception that the building itself is neglected. Even when visitors witness brief moments of kindness or cleaner rooms, the overall impression is shaped by walls, floors, and restrooms that feel depressing and in need of major overhaul. In some narratives, questions about ownership and accountability loom large, with accusations that the facility's leadership is out of touch with the consequences of neglect - up to and including calls for shutting the place down or holding owners responsible for patient outcomes.
Interwoven with concerns about care quality are painful personal stories. One reviewer recounts a relative's decline, weight loss, and a final decline in health, including a death amid reports of inadequate nutrition or insufficient medical attention. The same account expresses fear that the facility's approach to care contributed to a patient's deterioration, and it hints at a troubling lack of transparency around what happened in those final hours. Another reviewer traces the arc from initial hope or confusion about the move from a hospital to a long-term setting to a growing conviction that the environment is not safe or supportive enough for vulnerable residents. The emotional weight of these experiences is hard to separate from the practical concerns about staffing, cleanliness, and medical oversight.
Taken together, the collection presents a consistent impression: a facility where families and patients frequently feel unsafe, unheard, and inadequately cared for. While there are occasional compliments to individual staff members and teams who respond with kindness and competence, the overarching narrative is one of alarm - about medical errors, infection risk, staffing shortages, poor communication, and substandard conditions. The repeated calls for action - ranging from improved staffing and oversight to major facility improvements and accountability for leadership - underscore a core message: for families, trust in the place has been deeply eroded, and the safety and dignity of residents appear to be at stake.
Fondulac Rehabilitation & Health Care Center in East Peoria, IL offers a comfortable and inviting environment for seniors in need of assisted living services. The community provides a wide range of amenities to enhance residents' quality of life, including a beauty salon for grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones.
Meals are served in a spacious dining room with restaurant-style dining options, accommodating special dietary restrictions and preferences. Housekeeping services ensure that residents can enjoy a clean and tidy living space, while move-in coordination is available to assist new residents with settling into their fully furnished accommodations.
To promote physical well-being, there is a fitness room on-site along with outdoor space for enjoying fresh air and nature. A wellness center is also available to support residents' overall health. For leisure activities, the community offers a gaming room, small library, and organized resident-run activities. Planned day trips and scheduled daily activities provide opportunities for socializing and engaging in stimulating experiences.
The care services at Fondulac Rehabilitation & Health Care Center prioritize the well-being of residents around-the-clock. With 24-hour call systems and supervision, residents can feel safe and supported at all times. Assistance is provided with activities of daily living such as bathing, dressing, and transfers to ensure comfort and independence. Medication management is also offered to ensure proper administration.
Transportation arrangements are made both for non-medical purposes such as community-operated transportation and for medical needs like doctor's appointments. This allows residents to access essential services conveniently. Additionally, the community benefits from its proximity to various amenities outside its premises including cafes, pharmacies, physicians' offices restaurants , places of worship, hospitals.
Fondulac Rehabilitation & Health Care Center strives to create an enriching and fulfilling lifestyle for its residents by offering top-notch care services alongside various amenities that cater to their individual needs and desires.
Fondulac Rehabilitation & Health Care Center is located at 901 Illini Drive, East Peoria, IL 61611 in Woodford County, Illinois
Fondulac Rehabilitation & Health Care Center on seniors.fyi includes 4 photos including images showing entrance, building, landscaping, trees, brick exterior, building exterior, exterior, brick, and more.
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