Medina Nursing Center
Save402 South Center Street, Durand, IL 61024
For more information about senior living options: (844) 490-3973
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The range of memories shared about this care setting paints a striking picture of a place that can feel deeply inconsistent from one experience to the next. One reviewer recalls stepping through a makeshift archway that carried second-hand smoke and entering a space that stank of urine, all while noting the building itself was old yet "apparently clean." The person mentions the bed the facility offered was decent, but the overall impression was overshadowed by a difficult situation with a family member who had dementia. The reviewer described behaviors that staff took personally, and they felt understaffing only made matters worse. A powerful warning emerged from this account: a health crisis that was not adequately addressed, culminating in an ICU admission for the family member. When the reviewer attempted to discuss the experience with management, they encountered a defensive posture and dismissive rhetoric, ending with a stark admonition to others: "Don't send anyone you love here. It's not safe."
Another line from the reviews zeroes in on staffing as a persistent theme. The blunt phrase "They short staff" underscores a concern that the facility may be operating with too few caregivers to meet the needs of residents. This note aligns with the earlier account of staff taking certain behaviors personally and the broader impression that the environment could feel chaotic or difficult to navigate when patient needs were high and resources appeared limited.
In contrast to those concerns, another reviewer offers a much more affirmative perspective, highlighting care that felt exceptionally compassionate and attentive. "Very nice, caring and attentive staff. My father was only there for not even a day but he had much better care here, than at the hospitals." This comment speaks to a sense of immediate, tangible warmth and quality of interaction that stood out, even if the stay was brief. It suggests that when things align, the level of care can be notably higher than what one might expect from other facilities or from hospital settings.
Further praise arrives with a sweeping endorsement of the entire staff. The reviewer writes, "Highly recommend for your loved ones. The ENTIRE staff from admissions, clerical, maintenance, janitorial, kitchen, activities and nursing are so kind and caring. They are ALL attentive to the residents and the family ALL the time. They go above and beyond and it reflects in the happinesses and comfort of the residents. Thank you all for the exceptional care." This account emphasizes a holistic, team-wide culture of kindness and responsiveness, suggesting a place where every touchpoint - whether administrative, support, or clinical - contributes to a positive experience for both residents and their families.
A separate testimony recounts the search for care for a loved one and describes a quaint, comforting picture of the place not far from Rockford, Illinois. The reviewer notes that their mother "really loves the staff" and that the team is "keeping such great care of him." Gratitude is directed toward the owners as well, with thanks for the care and a blessing on their work. The sentiment here centers on trust, warmth, and a sense that the staff's attentiveness and steadiness provided real reassurance during a challenging transition.
Rounding out the reflections is a succinct, heartfelt verdict: "This is such a great place. everyone here is so nice, memories to last a life time." That line captures a feeling of long-term value and emotional nourishment that can emerge from a well-supported environment. It stands in clear contrast to the more critical experiences described earlier, yet it sits alongside them in a mosaic of impressions that real families bring to light when evaluating a care facility.
Taken together, these reviews illuminate the dual realities that can coexist within the same institution. On one hand, there are deeply troubling experiences - environmental concerns, distress over dementia-based behaviors, perceived understaffing, and a strained interaction with management when concerns were raised. On the other hand, there are powerful, moving testimonies of compassionate care delivered across all levels of staff, from admissions and maintenance to nursing and activities, with families feeling heard, supported, and grateful for the care their loved ones receive. The collection of voices underscores how essential staffing levels, open communication, and a consistently caring approach are to shaping the day-to-day experience for residents and their families, and it suggests that outcomes can swing significantly depending on the particular circumstances and moments at the facility.
Medina Nursing Center in Durand, IL is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For the convenience and enjoyment of the residents, Medina Nursing Center provides a beauty salon where they can get haircuts, styling, and other beauty treatments. The community also offers cable or satellite TV for entertainment purposes. In terms of transportation, there is both community-operated transportation available as well as arrangements for non-medical transportation to doctors' appointments.
Residents have access to a computer center and Wi-Fi/high-speed internet for staying connected with loved ones or engaging in online activities. There is also a fully furnished dining room where residents can enjoy restaurant-style meals prepared by the staff. For those who prefer more privacy, private bathrooms and kitchenettes are available in some units.
The community has various recreational options such as a fitness room for maintaining physical health and a gaming room for entertainment purposes. Residents can also spend time outdoors in the garden or outdoor spaces provided. A small library is available for book lovers to indulge in their reading habits.
Housekeeping services ensure that the living spaces are kept clean and tidy at all times. Move-in coordination assistance is provided to make transitioning into the community seamless.
In terms of care services, Medina Nursing Center offers 24-hour call systems and supervision to ensure the safety of residents at all times. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. Those with specific dietary requirements will find special dietary restrictions taken into consideration when it comes to meal preparation.
To promote mental wellness among residents, there is a mental wellness program offered alongside scheduled daily activities planned by the community. Additionally, concierge services are provided to cater to any additional needs or requests from residents.
The location of Medina Nursing Center is convenient with parks, pharmacies, physicians, restaurants, and places of worship all nearby. This ensures that residents have easy access to various amenities and services in the surrounding area.
Medina Nursing Center is located at 402 South Center Street, Durand, IL 61024 in Winnebago County, Illinois
Medina Nursing Center on seniors.fyi includes 5 photos including images showing interior, bedroom, garden, fence, reception desk, office, computers, living area, and more.
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