300 Waukegan Road, Deerfield, IL 60015
For more information about senior living options: (844) 490-3973
The facility at Whitehall of Deerfield is generally clean, well-run, and efficient with caring staff. The physical therapy provided was excellent, with sessions twice a day that significantly contributed to the recovery process. Patients enjoyed a variety of food options that were surprisingly good, along with access to amenities like an ice cream parlor and a beautiful patio. The day staff received positive feedback for their attentiveness and quality of care. Whitehall offers convenient services such as free valet parking during weekdays, enhancing the overall experience for visitors.
One of the night staff is described as terrible and absolutely miserable, raising concerns about employee retention standards. The building is characterized as old, dark, and smelly, with small beds that do not meet hospital standards. Dried blood was found on the carpet from a previous resident, indicating poor cleanliness and maintenance practices. Several issues were reported regarding inadequate care for medical drains, leading to significant health risks. Staff members displayed a lack of knowledge and competency in handling specialized medical procedures required by patients. There were critical medication errors, including missed doses of antibiotics that could jeopardize patient treatment. The facility's approach to food service was criticized for being inflexible and not accommodating dietary restrictions properly. Security practices raised alarm when staff conducted unexplained bed checks and accessed personal refrigerators without permission. The overall care received was viewed as lacking compassion and respect for patient comfort and dignity. The experience prompted a demand for early discharge due to poor treatment and conditions at Whitehall, highlighting dissatisfaction with rehabilitation services provided.The experience of patients at Whitehall of Deerfield presents a complex picture, with reviews revealing both commendable aspects and significant concerns about care quality. Many appreciated the facility's cleanliness, well-organized operations, and attentive staff. One patient praised the physical therapy regimen, noting that sessions were conducted twice daily during weekdays and commended a specific therapist named Val for her excellent service. The food offered was also highlighted positively, with a variety of choices available, making the dining experience pleasant. Additionally, the facility provided free valet service Monday through Friday, which added an extra layer of convenience for visitors.
Despite these positive experiences, several reviews expressed significant dissatisfaction with certain staff members and operational practices at Whitehall. While day staff generally received good reviews, one patient reported encountering a particularly unpleasant night nurse whose demeanor was described as "miserable." This inconsistency in staff performance raised questions about employee retention and oversight within the facility. Moreover, some patients felt neglected by various workers who seemed ill-equipped or unwilling to meet their specific medical needs. This became especially critical in instances where specialized care was required due to serious health conditions.
One review depicted alarming issues regarding cleanliness and maintenance within the building itself. The reviewer described an old structure that was dark and smelly, with small beds deemed uncomfortable for hospital recovery standards—highlighting safety concerns associated with iron bed rails. Furthermore, issues such as a broken window left ajar during winter months compounded feelings of insecurity among residents. Complaints about unsanitary conditions included finding dried blood on carpets from prior occupants—a troubling detail given the expectations for hygiene in healthcare environments.
Concerns escalated when discussing inadequate medical care experienced by some residents, particularly those recovering from serious illness or surgery. For example, one patient's report focused on severe lapses in attention to critical medical needs related to drains essential for monitoring post-operative recovery from sepsis-related complications; this included instances where nurses failed to provide necessary maintenance despite explicit directives from hospital physicians. The consequences of such negligence had lasting repercussions on this patient's health journey—delaying crucial procedures based on erroneous data collected by staff who appeared poorly trained.
Moreover, there were troubling accounts of lost medications amidst allegations that personal effects were searched without consent or proper communication from staff. One review detailed how an asthma inhaler was replaced with an empty substitute without disclosure—a breach not only of trust but also indicative of inadequacies in patient care protocols that should prioritize individual wellbeing above all else. Such missteps contributed to feelings of uncertainty regarding medication administration; for instance, missing doses of vital antibiotics further exacerbated already critical health conditions.
The overarching theme reflected in these reviews emphasizes the need for robust advocacy when selecting rehabilitation facilities like Whitehall, particularly for vulnerable populations such as seniors or those battling chronic illnesses. Patients and their families are advised to stay vigilant about care standards and maintain open lines of communication with healthcare providers regarding recommendations tailored specifically to individual needs rather than relying solely on institutional labels suggesting expertise or specialization in rehabilitation services.
In conclusion, while Whitehall exhibits many elements typical of higher-quality rehabilitation facilities—from caring day staff members to enjoyable amenities—the practice inconsistencies and glaring oversights raise serious concerns regarding accountability and responsiveness among caregivers during critical recovery periods. Future patients must advocate proactively for their own wellness—ensuring they receive appropriate treatments while navigating challenges within complex healthcare systems where not every facility can guarantee skilled intervention catered to diverse medical requirements.
190 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Whitehall North is an assisted living community located in Deerfield, IL. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.
The community offers a beauty salon, where residents can pamper themselves and maintain their personal grooming needs. They can also enjoy their favorite shows and movies with cable or satellite TV in their private rooms. Community operated transportation is available to help residents get around the area conveniently.
For those who love technology, there is a computer center equipped with high-speed internet where residents can stay connected with loved ones or explore new interests online.
Dining at Whitehall North is an exceptional experience. Residents can savor delicious meals in the elegant dining room with restaurant-style service. Special dietary restrictions are accommodated to ensure everyone's individual needs are met.
To stay active and fit, there is a fully-equipped fitness room where residents can engage in various exercise programs tailored to their abilities and preferences. A gaming room provides entertainment for socializing or friendly competition.
The outdoor space includes a beautiful garden where residents can take leisurely strolls or relax amidst nature. There is also a small library for those who enjoy reading and expanding their knowledge.
Housekeeping services are provided to ensure that living spaces are always clean and tidy. Move-in coordination assistance is available to make the transition into the community seamless.
Whitehall North prioritizes the health and well-being of its residents. A wellness center offers various programs and activities aimed at promoting mental wellness and overall vitality. The 24-hour call system ensures that help is just a button away if needed.
Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management helps residents stay on track with their medications, while special dietary restrictions are catered to for those with specific nutritional needs. Transportation arrangements are made for non-medical purposes as well as doctor's appointments.
Residents can enjoy an enriching social life at Whitehall North. Concierge services are available to assist with any needs or requests, and planned day trips provide opportunities for exploration and fun. Resident-run activities encourage engagement and foster a sense of community. Scheduled daily activities ensure there is always something exciting happening.
The community is conveniently located near several amenities, including cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents easy access to a variety of services and attractions in the area.
With its array of amenities and care services, Whitehall North provides a warm and welcoming environment where residents can thrive and enjoy their golden years.
Whitehall North is located at 300 Waukegan Road, Deerfield, IL 60015 in Lake County, Illinois
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