Wentworth Rehab & Health Care Center in Chicago, IL

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Wentworth Rehab & Health Care Center in Chicago, IL

Information last verified:

201 West 69Th Street, Chicago, IL 60621

For more information about senior living options: (844) 490-3973

2 from 35 reviews
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25

Overall Review of Wentworth Rehab & Health Care Center

Pros

  • pro The facility provides outstanding care and maintains a clean, tidy environment.
  • pro The workers are very professional and friendly, whether seen in person or spoken to by phone.
  • pro The staff are top tier, delivering excellent care to loved ones.
  • pro The doctors, nursing staff, social services, activity department, housekeeping, and the entire supporting team were excellent in taking care of the patient.
  • pro The time spent there was pleasant, and most of the staff and patients were nice and helpful.
  • pro The support staff includes nurse Anne and supervisor Pastor Victor, who are proactive and responsive.

Cons

  • pro The place is horrible and the staff are unprofessional.
  • pro It is a horrible establishment that needs to be shut down; it’s severely understaffed with only two CNAs for about 70 residents and nobody helping out.
  • pro The staff are often distracted or on their phones, and residents aren’t watched properly, leading to falls.
  • pro The nurses are incompetent and the administration is bad; roaches and mice are present.
  • pro The care is neglectful, with unsafe conditions like inaccessible call buttons and residents left unattended.
  • pro The staff are rude, disrespectful, and unprofessional toward the elderly.
  • pro Customer service is the worst, with a hostile receptionist and little transparency about administrators.
  • pro The facility smells, is dirty, and valuables or clothing frequently go missing.

Review

Wentworth Rehab & Health Care Center in Chicago is best suited for families facing short-term post-acute needs who are prepared to supervise closely and advocate relentlessly. This community rewards vigilance and proactive involvement more than passivity; outcomes tend to hinge on consistent family engagement, frequent care-plan reviews, and timely escalation when concerns arise. In practice, this means residents with manageable, lower-intensity needs or those who can be supported by a hands-on family presence may experience periods of satisfactory care, but only if the family maintains a constant, organized oversight.

The potential positives these reviews reveal are not nonexistent. A number of accounts credit some staff with professionalism, friendliness, and responsiveness, and a few residents experienced clean surroundings and decent food. There are mentions of moments when communication with families was clear and timely, and when individual caregivers showed initiative to address needs. In other words, when the right people are on duty, the care can shine briefly, and some family members felt reassured by specific staff members who demonstrated attentiveness and competence.

However, the dominant message across the feedback is that systemic problems overwhelm any sporadic best moments. Chronic understaffing appears pervasive, with frequent references to insufficient aides and aides who are distracted or occupied with personal tasks rather than residents. Safety lapses recur, call buttons misplaced or inaccessible, residents who are fall risks left unsupervised, and alarming reports of patients not being monitored properly. Cleanliness and maintenance issues surface as well, including reports of pests and odors, dirt on rooms, and inconsistent housekeeping. Customer service and administration are repeatedly criticized for poor responsiveness and for a culture that often appears more focused on logistics than on resident welfare.

Those cons do not merely temper the pros; they largely negate them for families weighing long-term placement. The most important trade-off is safety and reliability. When care is inconsistent and supervision is weak, even a facility with good meals or some caring staff cannot guarantee dignity, timely support, or protection from harm. The roaches, the mold of poor administration, and the recurrent complaints about missing items or mismanaged routines create a pattern that undermines trust. For residents with higher care needs, dementia risk, or mobility challenges, the risk calculus tilts heavily toward seeking alternatives with stronger staffing ratios, better incident handling, and more disciplined governance.

Altogether, alternatives deserve serious consideration for anyone prioritizing consistent quality and safety. Families should compare facilities with stronger staffing models, transparent reporting, and demonstrably reliable supervision. Before deciding, demand specific assurances: consistent CNA coverage, daily rounding by licensed staff, a written rehabilitation plan with measurable goals, and a clear process for escalating concerns. Check state inspection histories, speak with current families, visit at different shifts, and request to review recent incident reports. If Wentworth is pursued, treat it as a highly contingent choice requiring disciplined oversight, explicit performance expectations, and a concrete transition plan should conditions fail to improve.

In the end, Wentworth Rehab & Health Care Center is not a first pick for most families seeking steady, compassionate, and safety-forward long-term care. It may serve as a temporary post-acute option for those who can be their own strongest advocate and who are prepared to intervene constantly. For residents with higher needs, dementia, or who rely on predictable staffing and robust supervision, alternatives with stronger safety records and more responsive administration are advisable. The prudent path is to use Wentworth only after thorough, structured due diligence and with a clear plan for ongoing family involvement that can push care in the right direction.

Features

Housing

  • 300 resident community capacity 300 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Chicago Midway (6 miles away) Chicago Midway (6 miles away)
  • Chicago O'Hare International (20 miles away) Chicago O'Hare International (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Nearby Metro Stations

  • Metro Station 63rd  
  • Metro Station 69th  

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wentworth Rehab & Health Care Center in Chicago, IL is a vibrant and well-equipped assisted living community that provides exceptional care and a comfortable living environment for its residents. The center offers a wide range of amenities to cater to the needs and preferences of each individual.

Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their fully furnished rooms, and access to community-operated transportation for exploring the city. The computer center allows residents to stay connected with loved ones, while the small library provides a peaceful space for reading and relaxation.

The dining room offers restaurant-style dining where residents can savor delicious meals prepared according to their special dietary restrictions. Professional housekeeping services ensure that residents' living spaces are always clean and tidy. For those who like to stay active, there is a fitness room available for workouts and a wellness center for maintaining mental health.

Wentworth Rehab & Health Care Center also prioritizes the well-being of its residents by offering assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are provided to ensure that each resident receives their required medications on time. The mental wellness program further supports the emotional well-being of individuals.

Transportation arrangement is available both for non-medical purposes as well as for doctor's appointments, making it convenient for residents to travel wherever they need to go. Additionally, move-in coordination helps ease the transition process when joining the community.

Surrounding the facility are numerous amenities that add value to the community's location. With cafes, parks, pharmacies, restaurants, transportation options nearby, as well as places of worship and hospitals in close proximity, residents have easy access to essential services and recreational opportunities.

At Wentworth Rehab & Health Care Center, residents can expect personalized care in a comfortable environment where their needs are met while enjoying a wide array of amenities and engaging in various activities that contribute to an enriching lifestyle.

Nearby Places of Interest

Hospitals

  • St Bernard Hospital (0.7 miles)
  • Comer Children's Hospital (2 miles)
  • Advocate Trinity Hospital (4.4 miles)
  • Little Company of Mary Hospital (4.6 miles)
  • Advocate Children Hospital-Hope Pavilion (6.1 miles)
  • Advocate Christ Outpatient Pavilion (6.2 miles)
  • University of Illinois Hospital & Health Sciences System (7.3 miles)

Restaurants

  • Fred & Jack's (0.9 miles)
  • McDonald's (0.9 miles)
  • Popeyes Louisiana Kitchen (1.5 miles)
  • Leo's Den (1.8 miles)
  • Lil's Something Kool Cocktail Lounge (1.9 miles)
  • City Life Cocktail Lounge (2.1 miles)
  • Captain Hooks Fish & Chicken (2.4 miles)

Transportation

  • 59th st Junction (1.3 miles)
  • Metra - 55th / 56th / 57th St (2.8 miles)
  • CTA - Sox-35th Red (4.3 miles)
  • Metra - 107th Street (4.9 miles)
  • Cta (5.7 miles)
  • CTA - Cermak-Chinatown (5.9 miles)
  • Chicago Midway International Airport (MDW) (5.9 miles)

Parks

  • Washington Park (1.9 miles)
  • Jackson Park (2.4 miles)
  • Osaka Garden (2.7 miles)
  • Wooded Island (2.8 miles)
  • Promontory Point (3.1 miles)
  • Burnham Park (3.2 miles)
  • South Shore Cultural Center (3.4 miles)

Cafes

  • Starbucks (2.3 miles)
  • Panera Bread (5.8 miles)
  • Corner Bakery Cafe (6.7 miles)

Pharmacies

  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.4 miles)

Places of Worship

  • St Philip Neri Parish (3 miles)
  • Beth Eden Baptist Church (5.5 miles)
  • Holy Name Of Mary Church (5.6 miles)

Physicians

  • Illinois Eye Institute (4.6 miles)

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