Warren Barr Gold Coast

Pros

• The staff at Warren Barr Gold Coast are described as very friendly and genuinely caring about their patients.
• Nurses are noted to be attentive to pain management and ensuring patients receive help when needed.
• Many visitors found the physical therapy department to be staffed by nice and supportive individuals who provide effective care.
• The facility itself is recognized for its appealing appearance and clean common areas, with a prime location in downtown Chicago.
• Some reviewers acknowledged that therapy services offered were beneficial, particularly in memory and physical rehabilitation efforts.

Cons

• The facility has small rooms with poor ventilation, worn furniture, and dirty floors, which gives a misleading impression of quality when viewed from the outside.
• Staff members, including nurses and CNAs, are reported to be rude and inattentive to patients' needs.
• Pain medication has gone missing without explanation, raising concerns about medication management.
• Response times to call lights can take up to an hour, leaving patients in distress.
• Communication between staff is lacking, leading to confusion regarding patient care and monitoring.
• Housekeeping services are infrequent, resulting in unsanitary conditions within patient rooms.
• Patients frequently miss appointments and neglect necessary therapy sessions due to inadequate scheduling or attention from staff.
• Families report significant difficulties in retrieving belongings after a patient's discharge, experiencing unreturned calls and lack of assistance from administration.
• Several reviewers highlighted a general decline in quality of care compared to previous experiences at the facility.
• Patients have experienced emotional distress due to the lack of interaction or support from staff during their stay.

Review

The reviews for Warren Barr Gold Coast present a troubling picture of the facility, revealing a stark contrast between its external allure and the disheartening experiences reported by both patients and their families. While some visitors comment on a friendly atmosphere and attentive nursing staff, a significant number of accounts highlight persistent issues around care quality, cleanliness, and communication. The disparity raises questions about how such an establishment remains operational amidst such dissatisfaction.

Many reviewers emphasize severe deficiencies in patient care, focusing on the lack of responsiveness from staff members when patients are in need. Reports indicate that it can take an alarming amount of time—up to one hour—for call lights to be answered. In some cases, patients have been left unattended for extended periods, leading to dangerous situations such as falls. One individual noted an instance where their relative fell after attempting to get up while waiting for assistance to go to the washroom, remaining on the floor for nearly 45 minutes before help arrived. Such narratives paint a grim picture of neglect at times when timely care is critical.

Moreover, concerns about medical management have come to light. Instances were cited where patients did not receive their medications as scheduled or where pain management appeared consistently overlooked. This specifically raised alarms among families who expected professional oversight during rehabilitation but instead experienced what they described as chaotic and uncoordinated care among nursing personnel. Narratives mention that patient handoffs lacked adequate communication—the Certified Nursing Assistants (CNAs) reportedly did not receive essential information regarding their patients from nurses, which consequently impaired their ability to provide necessary support.

The physical environment also came under scrutiny; several reviews pointed to inadequate housekeeping practices within patient rooms and common areas alike. Visitors expressed concern over dusty furniture and unsanitary conditions that seemed to persist through multiple visits—alluding to limited cleaning schedules that failed even minimal expectations for health facilities. Such reports contribute to an overall sense of discomfort with the living conditions provided, despite initial impressions of opulence outside the building.

Adding another layer to these complaints is the apparent breakdown in communication between staff and family members regarding patient well-being—something crucial for families dealing with serious health challenges. Numerous reviewers described prolonged difficulties in reaching healthcare providers for updates or inquiries about their loved ones' conditions. One reviewer recounted futile attempts over several weeks just trying to contact social workers without any feedback received or acknowledgment from those responsible for patient welfare.

Amidst these largely negative experiences, there are occasional mentions of positive interactions within specific departments—particularly physical therapy—where some individuals felt adequately supported during rehabilitation exercises aimed at improving strength and mobility post-surgery or illness. Nevertheless, these commendable exceptions stand out against a backdrop of systemic issues that seem far too prevalent across most aspects of care at Warren Barr Gold Coast.

Given this alarming collection of testimonials highlighting severe shortcomings in both clinical expertise and basic human compassion towards residents needing care, it begs the question: How does Warren Barr Gold Coast continue operating under such scrutiny? With calls for immediate action based on deteriorating patient conditions coupled with staffing concerns making headlines alongside every review shared online, family members must seriously consider whether this facility meets acceptable standards before placing their loved ones in its charge—and whether substantial changes will ever be made if current trends persist unabated.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (0.2 miles)
• Walgreens (0.4 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (0.8 miles)
• Walgreens (0.9 miles)

Restaurants

• Giordano's (0.4 miles)
• Tao Chicago Restaurant (0.5 miles)
• Portillo's Hot Dogs (0.5 miles)
• McDonald's (0.5 miles)
• Eataly (0.6 miles)
• The Purple Pig (0.7 miles)
• Rossi's Liquors (0.8 miles)

Hospitals

• Ann & Robert H. Lurie Children's Hospital of Chicago (0.5 miles)
• Shirley Ryan AbilityLab (0.8 miles)
• Rush University Medical Center (2.7 miles)
• Advocate Illinois Masonic Medical Center (2.7 miles)
• University of Illinois Hospital & Health Sciences System (3 miles)
• John H Stroger Jr Hospital (3 miles)

Cafes

• Starbucks (0.6 miles)
• Blue Bottle Coffee (1 miles)
• Tiny Tapp & Cafe (1 miles)
• Intelligentsia Coffee (1.2 miles)
• Wildberry Pancakes & Cafe (1.2 miles)
• Starbucks (2.8 miles)

Transportation

• CTA - Clark/Lake (1 miles)
• Ogilvie Transportation Center (1.4 miles)
• Cta (1.5 miles)
• Jamba Union Station / Chicago (1.6 miles)
• Van Buren Street Metra & South Shore Trains (1.7 miles)
• CTA - Clinton (1.8 miles)
• Metra - LaSalle Street (1.9 miles)

Physicians

• Lincoln Park Dental Specialists (1.2 miles)
• University of Illinois Mile Square Health Center: Near West Side (2.8 miles)

Parks

• Maggie Daley Park (1.3 miles)
• Grant Park - Butler Field (1.5 miles)
• Mary Bartelme Park (1.8 miles)
• Grant Park (1.8 miles)
• Skinner Dog Park (2.1 miles)
• Skinner Bark Park (2.1 miles)
• Union Park (2.2 miles)

Theaters

• Regal Webster Place (2.3 miles)