Uptown Health Center in Chicago, IL
Save4920 North Kenmore, Chicago, IL 60640
For more information about senior living options: (844) 490-3973
The care team at Uptown Care and Rehabilitation Center works as a cohesive unit with no neglect observed. The staff and residents at Uptown Care and Rehabilitation Center are kind. The staff were very friendly and the facility appeared clean. The staff are doing an awesome job caring for her daughter. The staff at Uptown Care Facility are taking very good care of her sister, with John doing a very good job caring for the residents. Visitors are impressed with the staff and care at Uptown, noting that they go above and beyond. At Mid America Care Center, the staff welcomed the reviewer with open arms and tender care, and the doctors, nurses, and rehab staff were excellent.
The company is unprofessional and dishonest; patients should avoid this facility because workers lie with a smile. The facility was horrible; a family member waited weeks for an ultrasound, which led to sepsis and a near-fatal, lengthy surgery. Patients are allowed to smoke in their rooms. The place is terrible and under federal investigation; families should not place their loved ones there. There are ongoing issues with rude, unprofessional staff; the facility should be closed down. The staff are thoughtless and uncaring and appear to work only for a paycheck. CNAs frequently sleep or are on the phone while patients lie in their own bodily fluids; rooms are barely cleaned; roaches are present; turnover is high; trainees are not properly briefed; some residents smoke indoors. Training for CNAs is terrible; caregivers are uneducated and neglectful; call lights go unanswered for long periods. The facility is a nightmare with delayed treatments and medications not being given when needed; attempts to deter patients from leaving. Personal belongings were stolen by staff; there is no accountability or apology. A relative died under their care; medications were not given and belongings were stolen; staff were defensive. The Social Security checks of residents were mismanaged or stolen; the place is described as a scam.Uptown Health Center in Chicago is best suited for families that must balance cost with rigorous, hands-on oversight. This community can work for residents whose loved ones are able to visit frequently, demand accountability, and intervene quickly when care gaps appear. The practical reality is that stability and consistent quality vary widely from shift to shift, so only households prepared to monitor daily care, review med routines, and push for timely responses should seriously consider it.
Those weighing Alternatives should note that a substantial portion of reviews signal serious red flags for safety and reliability. If a loved one requires steady medication management, rapid response to distress calls, or a consistently clean and well-maintained environment, other facilities with stronger clinical staffing and documented safety records are likely a wiser match. Families should especially evaluate options that demonstrate clear accountability, proactive therapy services, and fewer reports of neglect or mismanagement. Consider facilities with transparent operations, regularly audited safety practices, and a track record of stable leadership.
On the positive side, there are threads of genuine care in the feedback. A number of reviewers describe friendly staff, clean spaces, and commendable individual acts of compassion. Some residents and families highlight attentive members of the team, and certain care teams appear capable of delivering meaningful therapy and personal attention when staffing levels allow. In practice, these bright spots show up where staff are present, motivated, and supported by leadership - yet they are not consistently reliable across the spectrum of experiences.
The dominant theme across the bulk of accounts is troubling: neglectful or inconsistent care, delayed or missed medications, unresponsive aides, and arguments about who is responsible for critical tasks. Reports of rude or overwhelmed staff, training gaps, and high turnover rival the claims of clean rooms and kindness. Allegations of systemic problems - rooms not properly cleaned, pests, and feeble responses to calls - point to a culture where patient safety can be compromised. A few entries even reference investigations, which underscores the need for caution and thorough verification before placing a loved one here.
In terms of offsetting factors, the practical upside of some positive care experiences is real but limited. If a family can schedule frequent visits, insist on detailed care plans, and demand timely documentation from the administrative team, some level of quality can be achieved. However, the scale and repetitiveness of the negative reports argue that risk remains acceptable only for those with exceptional external support and a readiness to escalate concerns continually. For most seniors - especially those with complex medical needs or high vulnerability - the volatility described makes a different choice prudent.
Uptown Health Center should be approached with a clear, nonnegotiable diligence plan. It is not a default pick for families seeking predictable, high-quality long-term care. Those with flexible budgets but a preference for stability, strong staffing, and proven safety should look elsewhere. For families who decide to move forward, couple the decision with a structured trial period, explicit expectations for medication management and response times, regular reviews with administration, and ongoing external oversight. The recommendation is to treat this option as a last-resort possibility rather than a first choice, reserving it for cases where cost constraints are overwhelming and the family can sustain an active, vigilant caregiving role.
310 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago O'Hare International (13 miles away) Chicago Midway (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Argyle Berwyn Bryn Mawr Lawrence Wilson 
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Uptown Health Center in Chicago, IL is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and fully furnished environment with private bathrooms and amenities such as cable or satellite TV, Wi-Fi, and high-speed internet.
Residents can enjoy delicious meals prepared in a restaurant-style dining room, with special dietary restrictions taken into consideration. They also have access to an on-site beauty salon for their grooming needs. Uptown Health Center offers transportation options for both non-medical purposes and for doctor's appointments.
The community promotes an active lifestyle with various activities and programs available for residents. These include fitness programs, planned day trips, resident-run activities, scheduled daily activities, and concierge services. There is also a wellness center and fitness room where residents can exercise and maintain their physical well-being.
Additionally, Uptown Health Center prioritizes the mental wellness of its residents by providing a mental wellness program that offers support and resources for their emotional well-being.
With its convenient location in Chicago, there are numerous amenities nearby including cafes, parks, pharmacies, restaurants, transportation options, theaters, and hospitals. This ensures that residents have easy access to various services and entertainment options.
Overall, Uptown Health Center is a comprehensive assisted living community that focuses on providing comfort, care, and an active lifestyle for its residents while ensuring their physical and mental well-being.
Uptown Health Center is located at 4920 North Kenmore, Chicago, IL 60640 in Cook County, Illinois
Uptown Health Center on seniors.fyi includes 5 photos including images showing building, urban, architecture, exterior, parking, brick, windows, trees, and more.
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