Symphony Of South Shore in Chicago, IL

Symphony Of South Shore is a nursing home community in Chicago, IL.

Information last verified: June 13, 2026

2425 East 71St Street, Chicago, IL 60649

For more information about senior living options: (866) 208-4318

3.3 from 106 reviews

5 stars

48

4 stars

12

3 stars

8

2 stars

5

1 stars

33

Overall Review of Symphony Of South Shore

common 18 reviews mention this

Staff friendliness shows up often

Residents and visitors frequently describe staff as friendly and attentive.

Many reviews mention staff being welcoming, polite, and professional, with residents’ needs handled with patience and responsiveness. Several visitors also describe the facility atmosphere as positive and attribute that to interactions with caregivers and front-desk staff. A few reviews note specific caregivers being helpful, which reinforces that families sometimes have a good experience when staff engage directly.

caveat 12 reviews mention this

Cleanliness and urine odor drive concerns

Urine odor and cleanliness problems are a recurring complaint in multiple reviews.

A substantial set of reviews describe strong urine smells, sticky floors, and rooms or common areas that do not feel clean. Some reviewers mention residents sitting in soiled conditions for hours, along with hygiene issues like missing towels/supplies or inadequate cleaning during visits. A smaller number of reviews give the opposite impression, describing the facility as clean and fresh, so experiences appear mixed.

caveat 5 reviews mention this

Communication and call response worries families

Several reviewers say communication with families or response times fell short.

Some reviews describe difficult family communication, including calls not being returned or no clear updates on patient status after reaching the front desk. Other comments also criticize responsiveness in urgent situations and describe concerns about staff follow-through. One positive note does mention being helped when contacting the facility, but the more negative pattern centers on families feeling they did not get timely answers.

common 2 reviews mention this

Dining room experiences feel mixed

Dining-related experiences vary from concerns about food to praise for the dining room.

At least two reviews reference dining experiences directly—one criticizes the food quality, while another describes meeting in the dining room and notes music and a more peaceful mood. The community also offers restaurant-style dining in its listed features, which aligns with why some visitors focus on the dining-room setting. Taken together, reviews suggest dining can affect the day-to-day experience, both positively and negatively.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

248 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Chicago Midway (10 miles away)
Chicago O'Hare International (23 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Parks

South Shore Cultural Center (0.2 miles)
Jackson Park (1.4 miles)
Osaka Garden (1.6 miles)
Wooded Island (1.7 miles)
Burnham Park (2.1 miles)
Promontory Point (2.2 miles)
Washington Park (3.2 miles)

Places of Worship

St Philip Neri Parish (0.4 miles)
Beth Eden Baptist Church (7 miles)
Holy Name Of Mary Church (7.1 miles)

Cafes

Starbucks (1 miles)
Panera Bread (8.7 miles)
Wildberry Pancakes & Cafe (8.7 miles)
Intelligentsia Coffee (8.7 miles)
Tiny Tapp & Cafe (9 miles)

Pharmacies

Walgreens (1.1 miles)
CVS Pharmacy (2.3 miles)
Walgreens (2.3 miles)
Walgreens (2.7 miles)
CVS Pharmacy (2.8 miles)
Walgreens (2.8 miles)
Walgreens (3.4 miles)

Restaurants

Leo's Den (1.6 miles)
Hoe Toy Chop Suey (2.1 miles)
Lil's Something Kool Cocktail Lounge (2.4 miles)
City Life Cocktail Lounge (2.6 miles)
Captain Hooks Fish & Chicken (2.7 miles)
McDonald's (2.7 miles)
Calumet Fisheries (3.2 miles)

Transportation

Metra - 55th / 56th / 57th St (2.2 miles)
59th st Junction (3.7 miles)
Metra - 107th Street (5.2 miles)
CTA - Sox-35th Red (5.6 miles)
CTA - Cermak-Chinatown (6.9 miles)
Metra - Morgan Park / 115th Street (7.8 miles)
Metra - LaSalle Street (8.2 miles)

Hospitals

Comer Children's Hospital (2.6 miles)
Advocate Trinity Hospital (2.7 miles)
St Bernard Hospital (3.6 miles)
Little Company of Mary Hospital (7.3 miles)
University of Illinois Hospital & Health Sciences System (9 miles)

Physicians

Illinois Eye Institute (5.6 miles)

Frequently Asked Questions

Where is Symphony Of South Shore?

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