Grand Regency of South Shore
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7419 South Exchange Avenue, Chicago, IL 60649
For more information about senior living options: (844) 490-3973
The staff at Grand Regency consistently go above and beyond, providing genuine care and support to residents. The Grand Regency facilities are clean, well-kept, and beautifully decorated, creating a pleasant atmosphere. Residents are welcomed and treated like family by the caregivers. The Christmas celebration at Grand Regency South Shore showcased a joyful staff and a beautifully kept building. Coles Supportive Living is described as an excellent place for seniors, with friendly, attentive staff and a consistently clean environment. The dietary and caregiving teams at Coles are attentive and go above and beyond to meet residents' needs. The Coles staff are praised for professionalism, reliability, and making families feel welcome. The facility is consistently described as having a warm, welcoming atmosphere and well-maintained surroundings. Coles is regarded as a top choice for senior care, with dedicated, compassionate staff and quality amenities.
They are the worst companies to ever exist. The staff and management are very unprofessional. They kept a resident waiting over two hours for transportation. They were careless and annoyed by calls, and a staff member hung up on them. The director misled the family about speaking with a social worker regarding the father's care. The family was denied access to the father's unit despite having power of attorney. Two nurses were alleged to have assaulted him. The facility was understaffed and hired untrained CNAs. A CNA stuck her middle finger up at the camera. The elevators smelled of urine.Grand Regency of South Shore is best suited for families seeking a warm, home-like atmosphere where seniors are treated with genuine affection, and where cleanliness and hospitality create a comfortable, livable setting. Residents and families frequently point to staff who know residents by name, a strong sense of community, and a calendar of engaging activities that keep people socially connected. The dining experience is a notable strength, with appetizing menus and attentive service from the dietary team. For relatively independent seniors who want a helping hand when needed and for families who want to stay involved in daily life and events, this community delivers the feel of a well-cared-for home.
Those weighing alternatives should consider Grand Regency of South Shore if consistency in operations and transparent safety practices are non-negotiable. When reviews raise red flags about transportation delays, dismissive or reactive communication, and questions about how care concerns are addressed, it's prudent to scrutinize governance and incident response carefully. Families who require rigorous, documented incident reporting, predictable escalation paths, or unrestricted real-time access to caregivers and care plans may find themselves wanting more than what's routinely demonstrated here. For residents with complex medical or behavioral needs, a setting with deeper clinical specialization might be a better fit.
The facility's frequent positives are sizable and persuasive. The environment is described as clean, well-kept, and aesthetically pleasing, with front-desk staff who greet families warmly. A robust menu and attentive dining staff stand out as recurring topics, contributing to a sense of daily satisfaction for residents. Activities and social events are highlighted as ongoing strengths, helping residents stay engaged and connected to one another. Taken together, these elements create a practical, livable atmosphere where routines are predictable and residents can feel at home, which matters as a core dimension of quality in assisted living.
Yet, the more troubling themes center on management responsiveness and safety oversight during emergencies. A notable transport delay - several hours in one account - and reports of communication breakdowns when questions were raised erode trust and put families on edge. A fall and subsequent hospital transfer raised questions about how information is shared with relatives, how care decisions are coordinated, and how accurately family members are kept informed. Additional concerns about being denied access to a unit or mail, and about perceptions of misdirection, point to governance gaps that require careful verification during tours and in initial contractual arrangements.
Addressing these concerns requires concrete, verifiable processes. The community should offer clear, easily accessible lines of communication for families, consistent staffing coverage, and documented procedures for urgent situations with prompt updates when incidents occur. Tours should include conversations with frontline caregivers and supervisors, along with access to current policy handbooks, sample care plans, and real-time incident logs. Prospective residents and families should ask for staffing calendars, average response times to family inquiries, and an explicit explanation of how autonomy and personal belongings are balanced with safety needs. The goal is to see a disciplined, patient-centered approach rather than episodic fixes.
Bottom line: Grand Regency of South Shore delivers a compelling, home-like living experience with strong social programming, solid cleanliness, and a warm staff culture that many residents describe as family. That makes it an excellent fit for seniors who thrive on community, routine, and a positive dining experience, and for families who want to be actively involved in daily life. However, potential residents should demand rigorous safety oversight, transparent communications, and consistent management responsiveness. If those elements cannot be demonstrated clearly during a visit and in preliminary agreements, exploring alternatives with proven, steadier incident handling may be the prudent path. A thorough tour, direct questions, and a candid assessment will equip families to decide with confidence.
15 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
General storeGeneral stores are important for seniors because they provide a convenient one-stop shop for everyday essentials such as groceries, toiletries, and household items. They offer a sense of community and familiarity, making it easier for seniors to access the products they need without having to travel far. Additionally, general stores often have friendly staff who can assist seniors with their shopping needs, making the experience more enjoyable and stress-free. Guasts at mealtime"Guests at mealtime" offer seniors the opportunity for social interaction, companionship, and a sense of community during meals, which can help combat feelings of loneliness and isolation commonly experienced in senior living environments. It can also enhance their overall dining experience and improve their mental and emotional well-being.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Chicago Midway (10 miles away) Chicago O'Hare International (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Grand Regency of South Shore in Chicago, IL is a premier assisted living community that offers a multitude of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a spacious dining room where delicious meals are served, creating a social and enjoyable dining experience. Each living space is fully furnished and equipped with a kitchenette for convenience.
Residents can spend their time outdoors in the beautifully maintained garden or relax in the outdoor spaces provided. For any daily needs or essentials, there is a general store conveniently located within the community. Additionally, housekeeping services are provided to maintain cleanliness and tidiness.
The caring staff at Grand Regency offer assistance with various activities of daily living such as bathing, dressing, and transfers, ensuring that residents receive the support they need to live comfortably. They also coordinate with health care providers to ensure seamless medical care for residents. Medication management services are available for those who require assistance with their medications.
Dietary preferences and restrictions are accommodated with specialized meal preparation and service. The community provides diabetic diets as well as special dietary restrictions to meet individual needs. Transportation arrangements for medical appointments are available, providing convenience and peace of mind to residents.
A variety of activities are offered to keep residents engaged and entertained. The gardening club allows nature enthusiasts to indulge in their passion while religious services cater to spiritual needs. Scheduled daily activities provide opportunities for socialization and enjoyment.
The location of Grand Regency in South Shore offers easy access to nearby amenities such as cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have accessibility to everything they may need or desire in close proximity.
Overall, the Grand Regency of South Shore provides a comfortable and supportive environment for individuals seeking assisted living services in Chicago, IL. With its wide range of amenities and personalized care services, residents can enjoy a fulfilling lifestyle while receiving the assistance they require.
Grand Regency of South Shore offers Studio apartments.
Grand Regency of South Shore is located at 7419 South Exchange Avenue, Chicago, IL 60649 in Cook County, Illinois
Grand Regency of South Shore on seniors.fyi includes 6 photos including images showing interior, meeting space, bedroom, conference room, building, urban, parking, lighting fixtures, and more.
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