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Waterfront Terrace in Chicago, IL

Waterfront Terrace is a nursing home community in Chicago, IL.

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Waterfront Terrace in Chicago, IL

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  • Interior

    A neatly made hospital bed in a patient room with medical equipment and furnishings.

  • Building

    A modern multi-story office building with distinct architectural features.

  • Architecture

    A modern commercial building with a mix of glass and brick architecture, featuring large windows and surrounded by greenery.

  • Bedroom

    A neatly arranged room with a hospital bed, blue walls, and window blinds.

  • Landscaping

    A serene beach scene with gentle waves and clear skies, perfect for a relaxing day outdoors.

  • Natural Light

    A spacious physical therapy room equipped with exercise equipment and balance bars, designed to facilitate rehabilitation.

  • Rehabilitation

    A well-designed hospital room featuring a bed, bedside table, and comfortable seating.

7750 South Shore Drive, Chicago, IL 60649

For more information about senior living options: (866) 208-4318

3.7 from 90 reviews
5 stars
55
4 stars
4
3 stars
6
2 stars
1
1 stars
24

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2023

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Overall Review of Waterfront Terrace

common 4 reviews mention this

Activities create daily engagement

Activities are a bright spot that residents and families notice.

Several reviews describe the activities team as engaged and supportive, including the Activities Director and activity programming that keeps residents involved. Residents and visitors mention specific moments like music that fits residentsā€™ backgrounds and even simple games during visits. The community also offers planned daily activities and day trips, which aligns with these recurring activity-focused comments.

common 4 reviews mention this

Food quality and dietary help

Dining quality comes up often, including respect for dietary needs.

Some families report the meals as delicious and above average, and they point to options that fit dietary requirements. Other reviews complain about missed meals or meals that did not match expectations, including issues with what was served and when. The community offers restaurant-style dining and supports special dietary restrictions and diabetes diet, which fits the way dining shows up in both positive and critical feedback.

caveat 4 reviews mention this

Communication and phone access complaints

Families raise concerns about phone and responsiveness.

Multiple reviews describe frustration reaching the facility or staff, including being kept on hold and calls not being answered. Others mention missed communication during major events, such as not being contacted about a loved oneā€™s status. Because residents and families also describe access and coordination challenges around care, communication appears inconsistent across experiences.

caveat 5 reviews mention this

Odor and cleanliness concerns

Smells and cleanliness are recurring negative themes in reviews.

A number of critical reviews mention strong odors on-site, including complaints about what people experience when they walk in or smell on specific floors. Some reviews also describe the facility as filthy. While a few other reviews say the building is clean and well kept, the odor and cleanliness complaints are frequent enough to stand out as a concern for some families.

caveat 4 reviews mention this

Staff responsiveness varies by experience

Residentsā€™ care experiences are described inconsistently by families.

Some reviews praise nurses and caregivers as attentive and available, while others report neglect, delays in help, or staffing problems that residents and families feel impact day-to-day care. Complaints include difficulty getting assistance, care not being provided as expected, and concerns about overall supervision. The community provides a 24-hour call system and 24-hour supervision in its care services, which is designed to support responsiveness even as reviews reflect mixed experiences.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 118 resident community capacity 118 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Chicago Midway (11 miles away) Chicago Midway (11 miles away)
  • Chicago O'Hare International (24 miles away) Chicago O'Hare International (24 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Parks

  • South Shore Cultural Center (1 miles)
  • Jackson Park (2.4 miles)
  • Osaka Garden (2.6 miles)
  • Wooded Island (2.7 miles)
  • Calumet Park (2.8 miles)
  • Burnham Park (3.1 miles)
  • Promontory Point (3.1 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (3 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (4.3 miles)

Places of Worship

  • St Philip Neri Parish (1.2 miles)
  • Beth Eden Baptist Church (7 miles)
  • Holy Name Of Mary Church (7 miles)

Cafes

  • Starbucks (1.8 miles)
  • Panera Bread (9.1 miles)
  • Wildberry Pancakes & Cafe (9.6 miles)
  • Intelligentsia Coffee (9.7 miles)

Restaurants

  • McDonald's (1.9 miles)
  • Hoe Toy Chop Suey (2 miles)
  • Calumet Fisheries (2.3 miles)
  • Leo's Den (2.3 miles)
  • Lil's Something Kool Cocktail Lounge (2.8 miles)
  • Captain Hooks Fish & Chicken (2.9 miles)
  • City Life Cocktail Lounge (2.9 miles)

Hospitals

  • Advocate Trinity Hospital (2.1 miles)
  • Comer Children's Hospital (3.6 miles)
  • St Bernard Hospital (4.4 miles)
  • Little Company of Mary Hospital (7.6 miles)
  • Advocate Children Hospital-Hope Pavilion (9.5 miles)
  • Advocate Christ Outpatient Pavilion (9.6 miles)

Transportation

  • Metra - 55th / 56th / 57th St (3.2 miles)
  • 59th st Junction (4.6 miles)
  • Metra - 107th Street (4.9 miles)
  • CTA - Sox-35th Red (6.6 miles)
  • Metra - Morgan Park / 115th Street (7.8 miles)
  • CTA - Cermak-Chinatown (7.9 miles)
  • Van Buren Street Metra & South Shore Trains (9.1 miles)

Physicians

  • Illinois Eye Institute (6.6 miles)

Frequently Asked Questions

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