Symphony Of Lincoln Park in Chicago, IL
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Information last verified:
1366 West Fullerton Avenue, Chicago, IL 60614
For more information about senior living options: (844) 490-3973
The staff in every department are described as angels, providing compassionate care. The nurses, CNAs, and therapists are consistently kind, respectful, and attentive. Ruby, the attending practitioner, is described as exceptional. Families appreciate the proactive communication and involvement of the care team. The facility is clean, bright, odor-free, and well maintained. Therapists coordinate schedules to accommodate family involvement and therapy needs. Front desk staff, such as Mia, are praised for excellent customer service. Overall, the care is described as high-quality, caring, and exceeding expectations.
The CNA staffing sucks. No one ever picks up the phone, so there is no way to speak to anyone. Avoid this place at all costs—the employees are mostly seen outside on smoke breaks, and an incident involved an employee hitting a car and fleeing, with the staff allegedly lying for her and protecting her. A family member was treated very poorly: call lights go unanswered, left in a diaper for hours, vomiting after medicine, and no provider response. Medical staff are outright unresponsive and display a ferocious lack of empathy. After Medicare coverage ends, the care on some floors becomes substandard, with residents left in bed all day, not dressed, and not showered. There is little continuity due to frequent rotation of agency nurses, making it feel like a revolving door of unfamiliar faces. Limited visiting hours for families were described as illegal.Symphony Of Lincoln Park is best suited for seniors who need skilled nursing or short-term rehabilitation and whose families prioritize a highly engaged care team and strong therapy services. The community shines when a resident requires intensive daily therapy, clear family communication, and a warm, professional atmosphere in a bright, clean setting. It works particularly well for transitions from hospital to daily rehab, where therapists and nursing staff coordinate closely with families to adjust plans and keep everyone informed. Those who crave consistency in care across every shift and every floor, however, may feel differently about the experience, because several long-term resident reviews flag troubling inconsistencies that appear to hinge on floor assignment and insurance timing.
On the positive side, the strongest asset is the staff. Reviewers repeatedly praise nurses, CNAs, and physical/occupational therapists for competence, empathy, and reliability, with several names cited as exceptional and memorable. Administration and front-desk personnel are described as courteous and responsive, and the social worker and case-management teams are highlighted for coordinating coverage, explaining benefits, and facilitating transitions. The facility itself often earns praise for cleanliness, attractive common areas, and practical amenities like on-site therapy spaces, large lobbies, and accessible outdoor areas. When therapy is in full swing and families are actively involved, the cadence of care feels coordinated and professional, making a meaningful difference in recovery trajectories.
Yet the most notable friction comes from reported variability in care quality by floor and by payer status. Multiple reviewers recount a stark contrast between the more engaged, attentive nursing on the initial floors and a perceived decline in care on the fourth floor once Medicare coverage ends. Those accounts describe residents who are left in bed, not showered on a regular basis, or not dressed for extended periods, with slower responses to call bells and sporadic medication management. The reliance on agency or rotating staff, rather than a stable paired team, is another recurring theme that undermines continuity and trust. In combination with reports of odors, crowded conditions, and occasional communication gaps, these issues temper the otherwise strong reputation and create a cautionary note for families with high long-term care expectations.
The pros do offset the cons in practical, tangible ways when the plan centers on rehabilitation and family involvement. The facility’s therapy teams frequently tailor schedules to accommodate family presence and post-discharge planning, and reviewers emphasize the importance of ongoing follow-up calls and timely problem resolution when concerns arise. A well-managed admission process, supportive social work, and proactive case management can help families navigate insurance coverage, transitions, and discharge planning, topics that commonly arise in long-term care discussions. For families seeking a rehab-focused environment where allied health professionals actively push toward return-to-home goals, Symphony Of Lincoln Park delivers a compelling product, especially when it’s possible to align with a stable nursing team on the floors with the strongest rehab programs.
That said, prospective residents who require uniform, consistent quality of care across all floors should prepare to compare alternatives. A few reviews describe a troubling disconnect between the frontline care experience and administrative responsiveness, with calls sometimes going unanswered and critical incidents or medication questions not being resolved promptly. For families with loved ones who need round-the-clock supervision, memory-care settings, or highly predictable routines, the reported floor-to-floor variability raises legitimate concerns. Limited or inconsistent visiting policies, and occasionally tense interactions around care decisions, can compound these concerns for those who prioritize non-negotiable reliability and transparency.
To guide a decision, focus on floor-level realities, not just the overall reputation. Schedule tours that emphasize the second and third floors, where many reviewers point to stronger care dynamics, and request to meet the primary nursing team assigned to your loved one. Ask for concrete metrics: nurse-to-patient ratios on each shift, average call-light response times, and the process for medication administration and reconciliation. Probe the plan for long-term residents who transition off Medicare or Medicaid to verify continuity of care and staffing stability. Consider a trial period or short-term stay to observe how the team communicates with family members and how promptly concerns are addressed. The facility’s strengths are real, but so are the caveats; due diligence on floor-specific performance is essential.
In the end, Symphony Of Lincoln Park stands out as a capable, compassionate option for rehab-focused care and for families that commit to active involvement and floor-specific due diligence. The environment is conducive to recovery when staffing remains consistent and well-led, and residents benefit from genuine acts of care and strong clinical oversight. However, the reality that care quality can wobble with changes in floor assignment and insurance status cannot be ignored. For those whose priority is steadiness, transparency, and uniform care across all shifts, it is prudent to compare other Lincoln Park options with more uniform staffing models and tighter oversight. For others, especially families prioritizing aggressive rehabilitation and attentive, responsive staff, Symphony Of Lincoln Park remains a compelling choice, provided the plan is engineered to secure stable, continuous care on the floors that matter most.
248 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (11 miles away) Chicago O'Hare International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Symphony Of Lincoln Park in Chicago, IL is a vibrant and welcoming assisted living community that offers a wide range of amenities and services to ensure a comfortable and enjoyable living experience for its residents.
Residents at Symphony Of Lincoln Park can take advantage of the beauty salon, allowing them to easily maintain their personal grooming needs. They can also enjoy access to cable or satellite TV in their fully furnished apartments. Community operated transportation is available for those who need assistance getting around, whether it be for errands or social outings.
The community features a computer center where residents can stay connected and engaged with technology. The dining room provides restaurant-style dining where delicious meals are prepared and served by the caring staff. For those who prefer to cook their own meals, there is a kitchenette available in each apartment.
Symphony Of Lincoln Park takes care of housekeeping services, ensuring that the living environment remains clean and tidy at all times. Outdoor spaces such as gardens provide opportunities for residents to relax and enjoy nature. A fitness room is available for those who want to stay active and maintain their physical well-being.
Residents can spend their leisure time in the gaming room or small library, engaging in activities that they enjoy. Telephone and Wi-Fi/high-speed internet access are provided for easy communication with loved ones.
The community arranges transportation (non-medical) for convenient travel options, including transportation to doctor's appointments. A wellness center is on-site, providing resources and support for maintaining overall health.
For care services, Symphony Of Lincoln Park offers 24-hour call system and supervision for peace of mind. Trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions are accommodated through diabetes diets and meal preparation services. Medication management is also provided to ensure residents take their medications correctly.
Residents can participate in various activities organized by the community, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any needs or requests.
The location of Symphony Of Lincoln Park offers convenient access to nearby amenities including cafes, parks, pharmacies, physicians, restaurants, transportation options, theaters, and hospitals.
Overall, Symphony Of Lincoln Park provides a comfortable, engaging, and supportive environment for seniors who require assisted living services.
Symphony Of Lincoln Park is located at 1366 West Fullerton Avenue, Chicago, IL 60614 in Cook County, Illinois
Symphony Of Lincoln Park on seniors.fyi includes 6 photos including images showing interior, windows, office, stairs, dining, meeting room, conference room, bedroom, and more.
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Interior
Bedroom
Lighting
Patio
Exercise Equipment
Office
