Symphony At Midway in Chicago, IL
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4437 South Cicero, Chicago, IL 60632
For more information about senior living options: (844) 490-3973
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The staff are helpful and friendly, making the place amazing. The facility is described as excellent, with very friendly people and a clean environment. Midway is praised as a warm, home-like place with hardworking, team-oriented staff. The wound care team is highly regarded and therapy is considered among the best. The center offers engaging activities like bingo, cards, jewelry making, and movie nights. CNAs are described as the heart of the facility and residents receive good support. Residents express love for the place and gratitude for the help received. The atmosphere features friendly, cheerful faces that provide peace of mind to families.
The place is horrible and the staff are rude, showing no respect for residents. Nurses are unprofessional and use foul language toward elderly patients. The rooms are dirty, with beds on the floor and urine on the floors. The building lacks basic safety features like functioning elevators and central air. Call lights are slow to be answered, leaving residents waiting for help. Communication with families is terrible, with vague or nonexistent updates. Management is negligent and seems to care more about money than patient welfare. Residents are left unattended, with falls, wounds, and deteriorating health. The facility is dirty, moldy, and in disrepair; it should be shut down. Staff appear lazy and do not help with basic activities like feeding or dressing patients.Symphony at Midway is best suited for families who can provide vigilant, ongoing oversight and who value a rehabilitation-focused track record, especially where wound care and intensive therapy are priorities. The facility has produced occasional strong outcomes in wound management and mobility through dedicated therapy teams, and on some floors bilingual staff and structured programs (such as La Familia) can help non-English-speaking residents feel understood. For residents who thrive on therapy-driven recovery and can tolerate a less-than-ideal atmosphere in exchange for potential progress, it can be a viable option when accompanied by active family involvement and regular clinical monitoring.
Those considering alternatives should focus on residents who require consistently reliable safety, timely medication administration, and a consistently clean, odor-free, well-maintained environment. Repeated reports of neglect, delayed or missed medications, parallel concerns about weight loss, bedsores, and untreated wounds paint a picture of a facility where care quality is uneven and management struggles to maintain uniform standards across floors. If a family cannot visit regularly or tolerate unclear communication, the risk of subpar care increases substantially. For residents with acute mobility or cognitive needs, or for those who rely on prompt assistance with showers, toileting, and transfers, other nearby options are likely to offer a more dependable baseline of safety and responsiveness.
The strongest positives here - when they occur - center on therapy intensity and the wound care team. Narratives highlight competent, hardworking clinicians who push recovery and provide practical, hands-on treatment; skilled therapists and wound specialists can drive meaningful progress for motivated residents. Some staff on the first floor earn praise for their language access and supportive demeanor, and a few residents report feeling a sense of home and continuity thanks to the hospital-like routines and social activities that keep them engaged. These bright spots show what the facility can deliver, but they are unevenly distributed and depend heavily on floor assignment, staffing during a given shift, and the day-to-day leadership in charge.
Yet the cons dominate the overall experience and undermine any bright spots. Extensive complaints describe rude or disengaged staff, unanswered calls, and insufficient attention to basic needs like hygiene, nutrition, and mobility assistance. Fire alarms of neglect - patients left unattended for long stretches, showers skipped or infrequent, rooms dirty, and odors persisting - appear in multiple testimonies and point to systemic gaps in supervision and accountability. Transportation coordination failures, delays in med passes, and inconsistent communication with families amplify the sense of instability. Even essential infrastructure concerns - nonfunctional elevators, broken departments, and signs of wear in rooms - recur in resident and family accounts, reinforcing the perception of a facility struggling to maintain a safe, dignified living environment.
Operational rhythms and leadership shifts compound the risk. Several reviews reference turnover and rebranding, with some families sensing that management changes have failed to translate into real, sustained improvements on the floor where a loved one resides. The discrepancy between the praise heard from a small set of residents and the broad weight of negative reports underscores a critical reality: the care experience is highly contingent on where one is placed, who is on shift, and which administrator is in charge. In a setting where a resident's safety depends on consistent staffing and proactive nursing, these alignments matter most.
The practical takeaway for families is clear. If choosing Symphony at Midway, approach as a high-stakes decision requiring robust family governance: insist on recent, floor-specific performance data, request access to the wound-care and therapy teams, and arrange multiple on-site, at-different-times tours to observe care dynamics firsthand. Prepare a structured plan for daily or weekly check-ins, ensure there is a clear, reliable channel to escalate concerns, and demand transparent medication and billing practices. If these safeguards cannot be guaranteed, or if the floor experience you observe does not align with the hopeful stories, prioritizing alternatives with steadier staffing, clearer communication, and demonstrable safety records becomes the prudent metric. In short, Symphony at Midway can work for a subset of families - primarily those who can be present, advocate vigorously, and leverage its therapy strengths - yet for many, the risks far outweigh the potential benefits, making alternatives the wiser path.
249 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (2 miles away) Chicago O'Hare International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Symphony At Midway in Chicago, IL is an exceptional assisted living community offering a wide range of amenities and care services to meet the needs and preferences of its residents.
Inside the community, residents can enjoy the convenience of a beauty salon for all their grooming needs, as well as access to cable or satellite TV for entertainment. Community operated transportation is available to help residents commute to various destinations within the area. A computer center is provided for those who want to stay connected digitally, while a small library offers a tranquil space for reading and relaxation.
Residents can savor delicious meals in the dining room, designed to replicate a restaurant-style experience. Special dietary restrictions are taken into consideration to ensure that everyone's nutritional needs are met. Housekeeping services are also available to keep living spaces tidy and comfortable.
For recreational activities, residents have access to a fitness room equipped with exercise equipment, promoting physical wellness. A gaming room provides opportunities for friendly competition and entertainment. Outdoor spaces such as gardens offer opportunities for fresh air and relaxation.
In terms of care services, Symphony At Midway offers 24-hour call system and supervision, ensuring that assistance is always readily available when needed. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medications on time.
The community also places importance on mental wellness through its mental wellness program. This program aims to support and enhance cognitive health through various activities and resources.
Residents requiring special dietary restrictions will find their needs accommodated at Symphony At Midway. The community also assists in arranging transportation for non-medical purposes such as errands or social outings.
To enrich the lives of its residents further, the community offers scheduled daily activities facilitated by staff members, as well as resident-run activities where individuals can organize events according to their interests and hobbies. Planned day trips allow residents to explore nearby attractions and enjoy new experiences.
Symphony At Midway's location is ideally situated, with parks, pharmacies, restaurants, transportation options, and a hospital in close proximity. This provides residents with easy access to necessary services and resources.
Overall, Symphony At Midway strives to provide a comfortable and enriching living environment for its residents. With its numerous amenities and comprehensive care services, residents can enjoy a fulfilling and vibrant retirement lifestyle within this welcoming community.
Symphony At Midway is located at 4437 South Cicero, Chicago, IL 60632 in Cook County, Illinois
Symphony At Midway on seniors.fyi includes 8 photos including images showing interior, reception area, assistance, healthcare, television, urban, architecture, bedroom, and more.
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Interior
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