Lakeview Rehab & Nursing Center in Chicago, IL
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735 West Diversey, Chicago, IL 60614
For more information about senior living options: (844) 490-3973
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Ms. Talia, the admission director, was compassionate and empathetic, explaining processes clearly. The staff were compassionate, friendly, and attentive to residents' needs. The facility was clean and professional, with knowledgeable staff. Families noted that staff often went above and beyond in caring for residents. The rooms were large and accommodating for visitors. Jason, the social worker, was outstanding and kept families informed. The facility offered daily activities for residents and engaging rehabilitation services. The staff delivered care with kindness and respect toward residents.
The reviewers allege staff abused a patient mentally and verbally and failed to provide CPAP therapy for several days. The receptionist was described as terribly unfriendly and unwelcoming. The facility is accused of neglecting residents, including failing to assist patients who pressed their call lights and providing inadequate meals. Staff were accused of refusing water despite restrictions and of threatening the family about the patient's safety. The DON was alleged to have warned the family not to be mad if they found the patient dead. The admission coordinator allegedly lied to secure admission and then disappeared. The facility was described as unprofessional, dirty, and with reports of discriminatory language by staff. There are reports of severe understaffing leading to long wait times and phones not being answered. Residents were reportedly left with bed sores or pneumonia due to not turning and poor wound care.Lakeview Rehab & Nursing Center in Chicago is best suited for families who want an urban, walkable location and intend to be deeply involved in a loved one's rehab process. This community can deliver usable rehabilitation and a mix of caring staff when a family member can stay engaged, push for timely care, and monitor progress closely. It may work for residents who can advocate for themselves or with the help of a persistent family liaison, and who are comfortable navigating a setting with variable staffing. The facility's positives - decent-sized rooms, some compassionate caregivers, and a few standout staffers - are real, but they rely on a fluctuating workforce and inconsistent operations that must be managed aggressively by families.
Those weighing alternatives should seriously consider options if safety, consistency, and respectful, proactive care are non-negotiable. The most disturbing patterns across reviews involve neglectful moments and systemic issues: delayed response to call bells, missed treatments like CPAP, and episodes of poor nutrition and hydration. There are repeated allegations of abuse or disrespect, frequent understaffing, and communication breakdowns that leave families feeling out of the loop or misled. If a family cannot commit to constant oversight or is seeking a facility with more predictable staffing, it makes sense to look elsewhere.
On the plus side, there are credible, specific examples of solid care. A compassionate admission process and staff who listen can make a meaningful difference, and several families praise particular nurses, CNAs, and the social worker who kept them informed and supported during transitions. Rehabilitation services and daily activities receive positive notes from residents and families who experienced improvement and felt respected during therapy. When the right individuals are present, Lakeview can feel like a capable rehab site with attentive moments and genuine empathy.
The downsides, though, are substantial and recurring. A large cadre of reviews points to chronic understaffing, weekend gaps, and inconsistent follow-through. Reports of high turnover, reliance on agency staff, and a perception that care depends on who is on shift create a fragility that cannot be ignored. Several accounts describe loud, disruptive, or disrespectful behavior by staff, language barriers that impede communication, and a sense that basic needs - meals, hydration, cleanliness - are not reliably met. The impression is of a facility that improvises care rather than delivering a steady standard, with families left to chase answers rather than receive proactive updates.
Financial and administrative concerns crop up as well. Families report harassing debt collection after a discharge, aggressive calls, and insinuations about responsibility that feel aimed at pressuring payment rather than resolving legitimate questions. Some reviewers describe misrepresentations by admissions staff and a disconnect between what is promised and what is delivered. In a setting where trust is essential, these patterns erode confidence and amplify anxiety for families already navigating the stress of a loved one's recovery or long-term care.
Bottom line: Lakeview Rehab & Nursing Center can be a viable option for those who can stay actively involved, push for consistent care, and tolerate a degree of operational inconsistency in exchange for access to rehab services in a convenient Lakeview location. For families prioritizing dependable staffing, predictable quality of care, transparent communication, and a respectful, distraction-free environment, alternatives with steadier staffing and stronger oversight are worth pursuing. If choosing Lakeview, plan for a vigilant, hands-on approach: arrange detailed care goals, request direct communication channels with the DON, and verify staffing patterns during weekends and nights. The decision hinges on whether a robust family advocate can offset the facility's uneven execution and the heavy weight of documented concerns.
178 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Chicago Midway (11 miles away) Chicago O'Hare International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Belmont Diversey Fullerton Wellington 
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lakeview Rehab & Nursing Center in Chicago, IL is an assisted living community that provides a wide range of amenities and care services to meet the needs of its residents. The community offers a variety of amenities to enhance the comfort and convenience of its residents, including a beauty salon, cable or satellite TV, community operated transportation, a computer center, dining room, fitness room, fully furnished accommodations, a gaming room, garden area, housekeeping services, kitchenette in each unit, move-in coordination assistance, outdoor space for relaxation and enjoyment, private bathrooms, restaurant-style dining options, a small library for reading enthusiasts and access to telephone services. Additionally, the community provides Wi-Fi/high-speed internet access for those who wish to stay connected.
In terms of care services, Lakeview Rehab & Nursing Center offers 24-hour call system and supervision to ensure the safety and well-being of its residents. The staff also provides assistance with activities of daily living such as bathing and dressing. Residents with special dietary needs can benefit from diabetes diet options and special dietary restrictions that are accommodated by the dining services. Medication management is also available to ensure that residents receive their required medications in a timely manner. The community also puts emphasis on mental wellness through its mental wellness program.
Residents at Lakeview Rehab & Nursing Center can enjoy various activities arranged by the facility. Concierge services are available to assist with any requests or arrangements for outings or other activities. Fitness programs cater to those who wish to maintain an active lifestyle. Planned day trips provide opportunities for exploration and socialization outside the community. Resident-run activities encourage participation and engagement within the community while scheduled daily activities offer a variety of options for entertainment.
The location of Lakeview Rehab & Nursing Center offers easy access to various amenities nearby which include cafes, parks for outdoor recreation or leisurely walks surrounded by nature. There are also pharmacies conveniently located nearby ensuring easy access to necessary medications. Physicians' offices are also situated within close proximity, making it convenient for residents to access medical care. Additionally, the community is surrounded by a variety of dining options and transportation services are available nearby. The presence of theaters and hospitals in the vicinity further add to the convenience and accessibility of essential services.
Overall, Lakeview Rehab & Nursing Center provides a comprehensive assisted living experience with its array of amenities, care services and convenient location.
This particular area of Chicago, Illinois, offers a variety of amenities within close proximity. There are multiple pharmacies, hospitals, and transportation options nearby, making it convenient for seniors to access essential services. The neighborhood also boasts a range of dining options including fast food chains and sit-down restaurants, providing plenty of choices for meals out. Additionally, there are several parks in the area where seniors can enjoy outdoor activities and relaxation. For entertainment, there is a movie theater just a short distance away. Coffee lovers will appreciate the abundance of Starbucks locations as well as other cafes for socializing or enjoying a quiet cup of coffee. Overall, this part of Chicago offers the convenience and accessibility that may appeal to seniors looking for a comfortable and vibrant community to call home.
Lakeview Rehab & Nursing Center is located at 735 West Diversey, Chicago, IL 60614 in Cook County, Illinois
Lakeview Rehab & Nursing Center on seniors.fyi includes 8 photos including images showing interior, office, windows, reception, lobby, waiting area, entrance, exercise equipment, and more.
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